CHRISTOPHER BRUNK DEEN

Parkway Hyundai of Wilmington

Certified Master Hyundai Service Advisor with 10 years experience

Calificación General

4.8

(1150 reviews)

90

Reseñas de CHRISTOPHER BRUNK DEEN

RS

Roger S.

Southport, NC

2011 Hyundai Genesis

07/20/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

wheel speed sensor replacement

very costly as the entire wheel hub had to be replaced when the sensor went bad

Recomendado

Casey S. de Parkway Hyundai of Wilmington respondió el 07/20/2016 06:45 AM

Good morning,

I understand the frustration with the part. We have noticed alot of vehicles going to this specific design, and it is not very cost effective, and or just Hyundai. We agree. Thanks for the feedback, and the 5 star review, and we look forward to seeing you soon.

Empleados con los que trabajó

CHRISTOPHER BRUNK DEEN

JW

Julie W.

Wilmington, NC

2011 Hyundai Santa Fe

07/18/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

60,000 service

Santa Fe running top notch

Recomendado

Casey S. de Parkway Hyundai of Wilmington respondió el 07/19/2016 08:40 AM

Good afternoon, Thanks for the great feedback. Have an awesome week, and if you ever need anything please let us know.

Casey Smith- Service Manager

Empleados con los que trabajó

CHRISTOPHER BRUNK DEEN

Cliente verificado

Southport, NC

2012 Hyundai Equus

07/16/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

quality service from the manager Cris to the service staff

Extremely pleased with the repairs completed.

Recomendado

Casey S. de Parkway Hyundai of Wilmington respondió el 07/17/2016 05:22 PM

Good evening,

I was just reading some of our reviews, and wanted to reach out personally, and thank you for letting us know that ever was handled correctly. We look forward to seeing you in the future, and if you ever just want to work with Chris, you are more than welcome to request him . Thanks again and have a great work week.

Casey Smith- Service Manager

Empleados con los que trabajó

CHRISTOPHER BRUNK DEEN

RH

Robbi H.

Southport, NC

2014 Hyundai Santa Fe

07/14/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

On time and in the specified time

Great service. Keep up the good work.

Recomendado

Casey S. de Parkway Hyundai of Wilmington respondió el 07/15/2016 04:25 AM

A short and sweet comment, to make our Friday even more enjoyable. Thanks so much for the awesome feedback, and have a great weekend.

Casey Smith- Service Manager

Empleados con los que trabajó

CHRISTOPHER BRUNK DEEN

BR

Barbara R.

Wilmington, NC

2011 Hyundai Sonata

07/14/2016

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Always a good experience!

The people make this place great. I've never had anything but top notch service.

Recomendado

Casey S. de Parkway Hyundai of Wilmington respondió el 07/14/2016 07:18 AM

The best review this month. Thank you so much for the awesome review. Have a great week, and a fun weekend.

Casey Smith- Service Manager

Empleados con los que trabajó

CHRISTOPHER BRUNK DEEN

SG

Stephen G.

Leland, NC

2015 Hyundai Sonata

07/13/2016

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

They did other up dates while the car was in. The thing about keeping my car 24 hr. they do not have to be quick to solve my problem

There were grease spots on all the window that were very difficult to remove, one was on the drivers window where I looked out.

Recomendado

Casey S. de Parkway Hyundai of Wilmington respondió el 07/13/2016 06:56 AM

Good morning,

I was reading the review and I am sorry to hear about all of the issues. What exactly was the air flow issue, due to me wanting to see if I can correct this for you .

Thanks,
Casey Smith- Service Manager

Empleados con los que trabajó

CHRISTOPHER BRUNK DEEN

Cliente verificado

Wilmington, NC

2013 Hyundai Elantra

07/11/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service

Courteous, informative. & conscientious.

Recomendado

Casey S. de Parkway Hyundai of Wilmington respondió el 07/12/2016 04:36 AM

Good morning,

Thank you so much for the awesome score, and we hope you have and great week and we look forward to seeing you back at the dealership soon.

Casey Smith- Service Manager

Empleados con los que trabajó

CHRISTOPHER BRUNK DEEN

Cliente verificado

Wilmington, NC

2008 Hyundai Sonata

07/11/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Professionalism

Chris Deen cares about his customers and gives the costomer his individual attention regarding recommendations and coordinating with service repair staff.

Recomendado

Casey S. de Parkway Hyundai of Wilmington respondió el 07/12/2016 04:35 AM

A great review for Chris, and we really appreciate the feedback about our team, and how we are doing. Have a great week and we look forward to seeing you soon.

Casey Smith- Service Manager

Empleados con los que trabajó

CHRISTOPHER BRUNK DEEN

DH

Daniel H.

Supply, NC

2013 Hyundai Santa Fe

07/10/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service manager seems to care a lot.

Great job giving us the loaner car because it took longer to fix than expected.

Recomendado

Casey S. de Parkway Hyundai of Wilmington respondió el 07/11/2016 05:26 AM

Good morning,

Thank you for the fantastic comments, and we truly look forward to seeing you soon. Please let us know if you ever need anything.

Casey Smith- Service Manager

Empleados con los que trabajó

CHRISTOPHER BRUNK DEEN

Cliente verificado

Southport, NC

2015 Hyundai Santa Fe S

07/07/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Santa Fe service

Attentive and professional

Recomendado

Casey S. de Parkway Hyundai of Wilmington respondió el 07/08/2016 04:50 AM

Good morning,

We wanted to reach out and thank you, for taking the time to complete this feedback. We hope you have and great weekend and we look forward to seeing you soon.

Casey Smith- Service Manager

Empleados con los que trabajó

CHRISTOPHER BRUNK DEEN

JP

Joanne P.

Wilmington, NC

2013 Hyundai Equus

07/02/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Wonderful attention to my car.

Better Service than I ever had with Lexis in 14 years of service of my LS 430. Thanks!

Recomendado

Casey S. de Parkway Hyundai of Wilmington respondió el 07/05/2016 05:32 AM

WOW!!!

This is one of the best comment reviews I have seen. Thank you so much for the great comments, and we hope you have a great work week.

Casey Smith- Service Manager

Empleados con los que trabajó

CHRISTOPHER BRUNK DEEN

SF

Sara F.

Burgaw, NC

2011 Hyundai Sonata Hyb

06/26/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

chris from service department

Honest, trustworthy, dependable = happy customer every time.

Recomendado

Casey S. de Parkway Hyundai of Wilmington respondió el 06/27/2016 08:06 AM

An amazing review, is about all I can say. Glad Chris is part of the team.

Thanks so much, and have a great work week.

Casey Smith- Service Manager

Empleados con los que trabajó

CHRISTOPHER BRUNK DEEN

LD

Loyd D.

Myrtle Beach, SC

2012 Hyundai Equus

06/26/2016

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

7

Disagreement over inspection. Not required in SC

Recomendado

Casey S. de Parkway Hyundai of Wilmington respondió el 06/27/2016 08:09 AM

Good morning,

I wanted to reach out and see what happened with the inspection. A 1 star review is a huge failure, and I hope I can rectify this problem. Is there a time I can contact you and figure this out together.

Thanks again, Casey Smith- Service Manager

Empleados con los que trabajó

CHRISTOPHER BRUNK DEEN

LD

Lynnette D.

Wilmington, NC

2006 Hyundai Tucson

06/25/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Curtious

The service team spoke clearly, directed me along the way plainly. All was understood.

Recomendado

Casey S. de Parkway Hyundai of Wilmington respondió el 06/27/2016 08:07 AM

Thank you so much for the great feedback, and we hope we can get to 5 stars, on your next service visit.

Thanks again,

Casey Smith- Service Manager

Empleados con los que trabajó

CHRISTOPHER BRUNK DEEN

DR

Douglas R.

Winnabow, NC

2012 Hyundai Tucson

06/25/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

TRANSMISSION AND A/C ISSUES.

LISTEN TO CUSTOMER PROBLEMS AND TRY TO CONVERT LAY LANGUAGE TO TECH LANGUAGE IS NEVER EASY. TECHS ALWAYS DO A GOOD JOB.

Recomendado

Casey S. de Parkway Hyundai of Wilmington respondió el 06/27/2016 04:24 AM

Awesome feedback. We cant ask for more, and a great review.

Thanks again,

Casey Smith- Service Manager

Empleados con los que trabajó

CHRISTOPHER BRUNK DEEN

JO

James O.

Wilmington, NC

2012 Hyundai Sonata Hyb

06/25/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Efficient of there job

Great job

Recomendado

Casey S. de Parkway Hyundai of Wilmington respondió el 06/27/2016 04:23 AM

Good morning,

Thank You so much for the great review. Have a great work week, and we are always here if you need anything.

Casey Smith- Service Manager

Empleados con los que trabajó

CHRISTOPHER BRUNK DEEN

Cliente verificado

Shallotte, NC

2012 Hyundai Elantra

06/25/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

That people

All is good

No Recomendado

Casey S. de Parkway Hyundai of Wilmington respondió el 06/27/2016 04:22 AM

We wanted to reach out and say Thank You for the great feedback. We strive for a great experience, and it is nice hearing that everything went great.

Casey Smith- Service Manager

Empleados con los que trabajó

CHRISTOPHER BRUNK DEEN

Cliente verificado

Wilmington, NC

2011 Hyundai Santa Fe

06/25/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

great work

nice, professional staff

Recomendado

Casey S. de Parkway Hyundai of Wilmington respondió el 06/27/2016 04:18 AM

Good morning,

A great review, and 5 stars. We could not ask for anything more and we look forward to seeing you soon.

Casey Smith- Service Manager.

Empleados con los que trabajó

CHRISTOPHER BRUNK DEEN

Cliente verificado

2015 Hyundai Sonata

06/18/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Management & Staff!

The Best!

Recomendado

Casey S. de Parkway Hyundai of Wilmington respondió el 06/20/2016 04:48 AM

Good morning,

I wanted to say Thank You, for taking the time out of your day to complete our survey. We greatly appreciate the 5 star review, and hope you have a great work week.

Casey Smith- Service Manager.

Empleados con los que trabajó

CHRISTOPHER BRUNK DEEN

Cliente verificado

Wilmington, NC

2013 Hyundai Elantra Gt

06/16/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Fast and Professional Service

The team at Parkway Hyundai is great! They got me in and out of there fairly quickly, and provided me with proactive maintenance advice for my vehicle.

Recomendado

Casey S. de Parkway Hyundai of Wilmington respondió el 06/17/2016 04:25 AM

Good morning,

I wanted to start off the day by saying Thank You. These amazing 5 star reviews are a great way to end the week, and start a great weekend. Have a great Friday, and enjoy your weekend as well.
Casey Smith- Service Manager

Empleados con los que trabajó

CHRISTOPHER BRUNK DEEN

Mostrando Reseña 1001 - 1020 de 1161 en total

Las siguientes reseñas están pendientes de verificación, no se recomiendan actualmente, o han sido marcadas por violar nuestra Política de Reseñas.

Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.