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SureCritic / Concesionario Hyundai / Parkway Hyundai of Wilmington / CHRISTOPHER BRUNK DEEN
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CHRISTOPHER BRUNK DEEN

Parkway Hyundai of Wilmington
Certified Master Hyundai Service Advisor with 10 years experience
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(1150 reviews)
90

Reseñas de CHRISTOPHER BRUNK DEEN

RS
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Ronald S.
Southport, NC
2011 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/27/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
I was waited on as soon as I walked in the door. "CHRIS was the service manager"
Don't change a thing your doing very well with customer satisfaction.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 01/29/2018 06:38 AM

Thank you so much for the 5-star review! We are happy to have you as our customer!

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
Cliente verificado
Southport, NC
2015 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/27/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service is Excellent
Great service
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 01/29/2018 06:37 AM

Thank you for your positive review! We appreciate your business and look forward to seeing you at your next service interval!

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
LP
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Lesley P.
Wilmington, NC
2011 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/25/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Chris Dean is a rock star
Chris “owns” his customers’ experience at Parkway. He is a great communicator who
keeps the customer informed.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 01/26/2018 06:24 AM

Glad to hear that! Thank you for the great review! We love having you as our customer!

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
TO
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Therese O.
Wilmington, NC
2017 Hyundai Elantra
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
01/24/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Parkway Hyundai Review
In the beginning there were a few issues with a couple of members of the staff at Parkway Hyundai. However, after resolving these issues, things improved. So far, I am pleased with the service. I would especially like to express my thanks and appreciation to Chris in Service and Joann in Sales.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 01/25/2018 08:50 AM

Thank you for your feedback! We are so appreciative of your business! You can request to have Chris as your advisor at every service! Just let your coordinator know that you would like that.

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
JM
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John M.
Southport, NC
2014 Hyundai Sonata Hyb
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
01/24/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
This was not the experience I am used to.
This service experience is not what I expected.
Why should I drive 45 minutes to this dealership only to have to wait longer than normal for similar service.
No Recomendado
PHILLINA J G., Service Director de Parkway Hyundai of Wilmington respondió el 01/26/2018 10:21 AM

Thank you so much for your feedback!   I apologize that we did not provide a 5 star experience.  We will also use this as a coaching tool to improve our detail department.

We do appreciate your business!

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
MM
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Marion M.
Leland, NC
2014 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/22/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Outstanding Staff
Our service was minor—the seat belt connection verification. We were there for 15-20 minutes. The service writer performed the check himself and also answered a couple of questions my wife had on the car’s blue tooth setup. We were not kept waiting at all. All of our experiences at Parkway—from purchasing our new car to services we’ve had performed have been excellent experiences.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 01/23/2018 07:07 AM

Thank you for the 5-star review! We love having you as a customer and look forward to seeing you at your next service interval!

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
Cliente verificado
Leland, NC
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/22/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
People in the service dept. are so friendly.
I would recommend Parkway because the quality of the vehicles is so good and the service dept. provides a good area while the vehicle is being serviced.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 01/23/2018 06:56 AM

Thank you so much! We appreciate your business and are so happy you chose Parkway Hyundai!

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
FT
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Francine T.
Wilmington, NC
2018 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/22/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
francine tumolo
Everyone is very helpful.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 01/22/2018 12:52 PM

Thank you for the positive response! We appreciate your business!

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
RM
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Richard M.
Wilmington, NC
2015 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/21/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Like Family
You are treated like family.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 01/22/2018 05:48 AM

You are part of our Parkway family! We appreciate your business!

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
DL
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Deborah L.
Southport, NC
2016 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/20/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Best place for sales and service
I love Parkway Hyundai. I bought my first Sonata from Chris G in May 2015 and when it’s time I’ll buy another one from him as he was the best! As far as service they are easy to work with for my schedule and are all so super nice and that makes taking my car in for service so much easier. I always feel comfortable and know they have checked out everything so I always feel super safe when traveling 2000 plus miles a month for work...great car and great service - who could ask for more?
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 01/22/2018 05:56 AM

We are so happy to have you as our customer! We look forward to seeing you at the next service interval!

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
WC
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William C.
Wilmington, NC
2016 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/19/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
New. car
Great
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 01/22/2018 05:57 AM

Thank you for the positive survey. We are glad to have you as our customer!

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
GS
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Gonzell S.
Myrtle Beach, SC
2014 Hyundai Equus
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/18/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service people
Everything was handled to satisfaction, very pleased with work.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 01/19/2018 05:20 AM

Thank you for your positive review! We value your business and look forward to seeing you at your next service!

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
LH
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Louise H.
Wilmington, NC
2018 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/17/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Experience
Squeezed me in the same day I called since I was concerned about driving the car until I had it checked and did the work in a timely fashion- it was ready when promised, at a very reasonable cost. Car was returned much cleaner then it arrived.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 01/18/2018 05:04 AM

Thank you for the 5-star survey! Glad we were able to accomodate you! We look forward to seeing you at your next service.

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
Cliente verificado
Wilmington, NC
2008 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/16/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Professionalism
Excellent service and staff.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 01/17/2018 06:20 AM

Thank you for the positive review! We are so happy to have you as our customer.

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
SJ
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Sharon J.
Rocky Point, NC
2012 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/16/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service!
They explain things and I always feel that I can trust that they have my best interests at heart.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 01/17/2018 06:27 AM

Thank you for your feedback. You are a valued customer here at Parkway Hyundai.

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
GS
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Gerard S.
Wilmington, NC
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/16/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent
I trust Chris Deen
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 01/17/2018 06:35 AM

Thanks for the positive survey! You are a great customer and we appreciate that!

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
Cliente verificado
Supply, NC
2017 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/11/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Quick and Efficient Service
A recent visit to Parkway Hyundai Service Department for regular maintenance was a great experience...quick, professional, efficient with Dennis providing an itemized list of everything that was performed for our 15,000 mile check. The water pipes in the car wash area had burst...so they couldn’t wash our Sante Fe...which is a very nice perk! He advised I could bring it by later for a quick wash. Thanks for going the extra mile!
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 01/15/2018 05:50 AM

Yes, please come back for your car wash at your convenience! Thank you for choosing Parkway Hyundai!

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
Cliente verificado
Wilmington, NC
2015 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/10/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
Great customer service
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 01/11/2018 06:43 AM

Thank you for taking time out of your day to share your feedback! We really appreciate your business!

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
RO
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Robert O.
Wilmington, NC
2017 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/09/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
service
I found the service staff to be very friendly and informative. The wait was minimal.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 01/10/2018 08:11 AM

Thank you for choosing Parkway Hyundai. We appreciate your business!

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
SV
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Sharon V.
Carolina Beach, NC
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/06/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
servce
everything performed quickly but did not adjust low air tire pressure. Usually the best service but missed a small thing this time
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 01/08/2018 07:02 AM

We are so sorry this was missed at your appointment. Pleas stop by anytime during business hours and we will adust your tire pressure.

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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