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BENJAMIN J RODGERS

Assistant Service Manager
Murdock Hyundai Lindon
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(79 reviews)
72

Reseñas de BENJAMIN J RODGERS

BT
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Britney T.
American Fork, UT
2018 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/29/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Love this dealership!
I can always count on Hyundai for my car’s needs! They go above and beyond in service and care. Plus, they have great snacks while you wait on your car.
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 05/29/2020 05:27 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

Shawn Miller, Service Manager

Empleados con los que trabajó
BR
BENJAMIN J RODGERS
Assistant Service Manager
MS
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Mark S.
Salt Lake City, UT
2020 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/07/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
good sales and customer service
I always stress out a bit when I am buying a car, not knowing if I am getting taken advantage of , and I have bought my fair share of cars. Hands down this was the best car buying experience I have ever had no pressure and I felt I got a really good deal. Dave was very knowledgeable in explaining my car options and payment options. I had to call the salesman Dave back on how to use some of the computer components in the car and he explained right away what to do and explained how to use over the phone good job Dave!
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 05/08/2020 12:26 PM

Thank you for your feedback! I'm glad you were happy with your last experience with us. We are always making sure we provide only the best service for every customer that comes in. We look forward to serving you again in the future for all of your car service needs.

Shawn Miller, Service Manager

Empleados con los que trabajó
BR
BENJAMIN J RODGERS
Assistant Service Manager
KJ
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Katelynn J.
Orem, UT
2020 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/04/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly & Great Customer Service
This dealership is so awesome they take great care of you from buying your car here all the way to getting it serviced they make sure you have what you need. They also are very great with kids! My kids love going there! Russell was the one who sold us our car and Benjamin helped me with my oil change. Both very friendly people! Also they know a lot!
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 05/04/2020 03:22 PM

Thank you for your feedback! I'm glad you were happy with your last experience with us. We are always making sure we provide only the best service for every customer that comes in. We look forward to serving you again in the future for all of your car service needs.

Shawn Miller, Service Manager

Empleados con los que trabajó
BR
BENJAMIN J RODGERS
Assistant Service Manager
Cliente verificado
Highland, UT
2010 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/29/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service as always
You guys rock!
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 05/02/2020 12:29 PM

I'm glad you had a good experience last time you came in! We are always anxious to give you the very best service. Thank you for your feedback, we look forward to serving you again soon!

Shawn Miller, Service Manager

Empleados con los que trabajó
BR
BENJAMIN J RODGERS
Assistant Service Manager
Cliente verificado
Salem, UT
2019 Hyundai Santa Fe Xl
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/27/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
MURDOCK HYUNDAI
LOVE MURDOCK HYUNDAI SERVICE! ALWAYS A PLEASANT EXPERIENCE!
Recomendado
SHAUNA D. de Murdock Hyundai Lindon respondió el 04/27/2020 02:46 PM

Thank you for your feedback! I'm glad you were happy with your last experience with us. We are always making sure we provide only the best service for every customer that comes in. We look forward to serving you again in the future for all of your car service needs.

Shawn Miller, Service Manager

Empleados con los que trabajó
BR
BENJAMIN J RODGERS
Assistant Service Manager
GM
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Gary M.
American Fork, UT
2013 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/26/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Very Happy
Service department was very courteous and helpful. No issues or complaints.
Recomendado
SHAUNA D. de Murdock Hyundai Lindon respondió el 04/27/2020 02:46 PM

Thank you for your feedback! I'm glad you were happy with your last experience with us. We are always making sure we provide only the best service for every customer that comes in. We look forward to serving you again in the future for all of your car service needs.

Shawn Miller, Service Manager

Empleados con los que trabajó
BR
BENJAMIN J RODGERS
Assistant Service Manager
JR
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Jorge R.
American Fork, UT
2018 Hyundai Elantra Gt
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/22/2020
cliente verificadoCliente Verificado
Categoría: Service
Great service
I'm grateful and very pleased with them, because they are always attentive to what I need. They have a good customer service.
Recomendado
Empleados con los que trabajó
BR
BENJAMIN J RODGERS
Assistant Service Manager
RW
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Roger W.
Highland, UT
2015 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/21/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
60 K service
Thanks to Ben for setting up the service and getting job done quick and efficiently. I Thank Ben and Murdock Team for the shuttle service to my home and delivering my Genesis to my home. Many thanks! Roger Walton
Recomendado
SHAUNA D. de Murdock Hyundai Lindon respondió el 04/27/2020 02:47 PM

Thank you for your feedback! I'm glad you were happy with your last experience with us. We are always making sure we provide only the best service for every customer that comes in. We look forward to serving you again in the future for all of your car service needs.

Shawn Miller, Service Manager

Empleados con los que trabajó
BR
BENJAMIN J RODGERS
Assistant Service Manager
CM
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Cienah M.
Vineyard, UT
2018 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/07/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
The service department is great and efficient and staff is through and kind. Waiting area is pleasant and wait time is rarely long. Thanks guys!
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 04/07/2020 05:05 PM

I'm glad you had a good experience last time you came in! We are always anxious to give you the very best service. Thank you for your feedback, we look forward to serving you again soon!

Shawn Miller, Service Manager

Empleados con los que trabajó
BR
BENJAMIN J RODGERS
Assistant Service Manager
Cliente verificado
Highland, UT
2020 Hyundai Palisade
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/07/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Amazing!
Our total experience from buying our new Palisade to having leather installed has been wonderful. We have been treated professionally with respect and kindness. We have had an incredible experience working with everyone at the dealership and to top it all off our leather interior looks amazing!
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 04/07/2020 12:55 PM

Thank you for your feedback! I'm glad you were happy with your last experience with us. We are always making sure we provide only the best service for every customer that comes in. We look forward to serving you again in the future for all of your car service needs.

Shawn Miller, Service Manager

Empleados con los que trabajó
BR
BENJAMIN J RODGERS
Assistant Service Manager
JR
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Jorge R.
American Fork, UT
2018 Hyundai Elantra Gt
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/22/2020
cliente verificadoCliente Verificado
Categoría: Service
Great service
I'm grateful and very pleased with them, because they are always attentive to what I need. They have a good customer service.
Recomendado
Reseña Original
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
04/01/2020
Tipo de Servicio: Maintenance
Categoría: Service
N/A
N/A
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 04/01/2020 11:37 AM

Jorge,

I apologize for any inconvenience you had on your last visit. All of our parts and labor is guaranteed for 12 months or 12,000 miles, with the exception of an alignment that is warrantable for 3 months or 3,000 miles. We definitely understand your frustration if that alignment was out of spec again just outside of that warrantable time. I want to make sure we take car of you, so please allow myself or one of my assistant service managers reach out to you regarding your service and how we can make things right. Thank you for your feedback.

Shawn Miller, Service Manager

Empleados con los que trabajó
BR
BENJAMIN J RODGERS
Assistant Service Manager
MF
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Michael F.
Springville, UT
2019 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/24/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
Have been a customer for 15 years/4 vehicle. The service department is the main reason
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 03/27/2020 07:16 PM

I'm glad you had a good experience last time you came in! We are always anxious to give you the very best service. Thank you for your feedback, we look forward to serving you again soon!

Shawn Miller, Service Manager

Empleados con los que trabajó
BR
BENJAMIN J RODGERS
Assistant Service Manager
HC
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Hallie C.
UT
2011 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/09/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
A Well Oiled Machine. Bravo.
When I arrived and I didn’t know exactly where to go, or where to take my car, employees were very approachable and helpful in getting me where I needed to go and helped me understand what was needed to be done. Informed me on when my car would be ready, and kept me updated on things they recommended to keep my car in tip top shape!! Thanks Hyundai for the great service!!
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 03/14/2020 08:32 AM

Dear Hallie,

Thank you for your feedback! I'm glad you were happy with your last experience with us. We are always making sure we provide only the best service for every customer that comes in. We look forward to serving you again in the future for all of your car service needs.

Shawn Miller, Service Manager

Empleados con los que trabajó
BR
BENJAMIN J RODGERS
Assistant Service Manager
BH
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Barbra H.
Sandy, UT
2015 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/06/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
professional and friendly
Ben, went out of his way to help my husband and I. He was efficient courteous professional and very knowledgeable. We have never received such amazing customer service as we did with Murdock in London. I would definitely recommend them to all my friends and family.
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 03/07/2020 01:42 PM

Dear Barbra,

I'm glad you had a good experience last time you came in! We are always anxious to give you the very best service. I am so glad Ben was able to do that for you. Thank you for taking the time to write such a kind review, and we look forward to serving you again soon!

Shawn Miller, Service Manager

Empleados con los que trabajó
BR
BENJAMIN J RODGERS
Assistant Service Manager
Cliente verificado
Orem, UT
2020 Hyundai Palisade
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/03/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service!
Ben was friendly, prompt and the work was done quickly! Thank you so much.
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 03/07/2020 01:43 PM

Dear Guest,

Thanks for the terrific review. I am so glad Ben provided you with 5 star service! We do our best each day to make every guest's visit a great experience. We appreciate your business and value your trust in us.

Shawn Miller, Service Manager

Empleados con los que trabajó
BR
BENJAMIN J RODGERS
Assistant Service Manager
SH
gravatar
Susan H.
Lehi, UT
2018 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/27/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Store
Did a great Job
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 02/29/2020 02:14 PM

Dear Susan, 

I'm glad you had a good experience last time you came in! We are always anxious to give you the very best service. Thank you for your feedback, we look forward to serving you again soon!

Shawn Miller, Service Manager

Empleados con los que trabajó
BR
BENJAMIN J RODGERS
Assistant Service Manager
BT
gravatar
Britney T.
American Fork, UT
2018 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/26/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Ben did great!
When I asked about a certain thing that needed to be taken care of, Ben was honest with me and said it didn’t need to be replaced right now. That’s a first for a service person to jerk you around for unneeded things for your car.
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 02/29/2020 12:49 PM

Dear Britney,

I'm glad you had a good experience last time you came in and that Ben provided 5 star service. We are always anxious to give you the very best service. Thank you for your feedback, we look forward to serving you again soon!

Shawn Miller, Service Manager

Empleados con los que trabajó
BR
BENJAMIN J RODGERS
Assistant Service Manager
LM
gravatar
Latisha M.
Spanish Fork, UT
2018 Hyundai Kona
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/21/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Nice
Friendly and nice and go over everything with you
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 02/21/2020 12:30 PM

I'm glad you had a good experience last time you came in! We are always anxious to give you the very best service. Thank you for your feedback, we look forward to serving you again soon!

Shawn Miller, Service Manager

Empleados con los que trabajó
BR
BENJAMIN J RODGERS
Assistant Service Manager
SM
gravatar
Shari M.
Sunnyside, UT
2016 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/21/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Very fast!
I took my vehicle in for an oil change and they were very fast and professional.
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 02/21/2020 12:31 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

Shawn Miller, Service Manager

Empleados con los que trabajó
BR
BENJAMIN J RODGERS
Assistant Service Manager
Cliente verificado
Salem, UT
2019 Hyundai Santa Fe Xl
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/19/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Murdock service
Had a great experience as usual at Murdock hyundai lindon!
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 02/20/2020 01:57 PM

Guest,

Thank you for your feedback! I'm glad you were happy with your last experience with us. We are always making sure we provide only 

the best service for every customer that comes in. We look forward to serving you again in the future for all of your car service needs.

Shawn Miller, Service Manager

Empleados con los que trabajó
BR
BENJAMIN J RODGERS
Assistant Service Manager
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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