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BENJAMIN J RODGERS

Assistant Service Manager
Murdock Hyundai Lindon
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(79 reviews)
72

Reseñas de BENJAMIN J RODGERS

EJ
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Edward J.
Lehi, UT
2020 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/29/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great People giving Great Service.
Thank You Lindon Service Department always above and beyond.
Recomendado
SHAUNA D. de Murdock Hyundai Lindon respondió el 10/06/2020 03:06 PM

I'm glad you had a good experience last time you came in! We are always anxious to give you the very best service. Thank you for your feedback, we look forward to serving you again soon!


Shawn Miller, Service Manager

Empleados con los que trabajó
BR
BENJAMIN J RODGERS
Assistant Service Manager
DN
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Daniel N.
Pleasant Grove, UT
2007 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/18/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service quality
friendly and fast , meets time commitments
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 09/18/2020 03:45 PM

Thank you for your feedback! I'm glad you were happy with your last experience with us. We are always making sure we provide only the best service for every customer that comes in. We look forward to serving you again in the future for all of your car service needs.

Shawn Miller, Service Manager

Empleados con los que trabajó
BR
BENJAMIN J RODGERS
Assistant Service Manager
Cliente verificado
Provo, UT
2016 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/15/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
I went in for an oil change and the lady at the first desk pulled my car into the service center for me because I had two of my kids with me. Because she said she knows what it’s like getting kids in and out of the car. Everyone else I encountered was very friendly and pleasant as well.
Recomendado
SHAUNA D. de Murdock Hyundai Lindon respondió el 09/16/2020 08:05 AM

Thank you for your feedback! I'm glad you were happy with your last experience with us. We are always making sure we provide only the best service for every customer that comes in. We look forward to serving you again in the future for all of your car service needs.

Shawn Miller, Service Manager

Empleados con los que trabajó
BR
BENJAMIN J RODGERS
Assistant Service Manager
DM
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David M.
Lehi, UT
2017 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/25/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Quick reliable service
In and out in less than 90 minutes. No complaints!
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 08/26/2020 08:55 AM

Thank you for your feedback! I'm glad you were happy with your last experience with us. We are always making sure we provide only the best service for every customer that comes in. We look forward to serving you again in the future for all of your car service needs.

Shawn Miller, Service Manager

Empleados con los que trabajó
BR
BENJAMIN J RODGERS
Assistant Service Manager
IS
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Irvin S.
American Fork, UT
2015 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/24/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service
Schedule on line and finished repairs on time.
Recomendado
SHAUNA D. de Murdock Hyundai Lindon respondió el 08/24/2020 12:17 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

Shawn Miller, Service Manager

Empleados con los que trabajó
BR
BENJAMIN J RODGERS
Assistant Service Manager
SH
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Sierra H.
Lehi, UT
2020 Hyundai Palisade
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/17/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Above and beyond
We love Ben in the service department! He was so helpful and was willing to go above and beyond to meet our needs.
Recomendado
SHAUNA D. de Murdock Hyundai Lindon respondió el 08/18/2020 07:29 AM

Thank you for your feedback! I'm glad you were happy with your last experience with us. We are always making sure we provide only the best service for every customer that comes in. We look forward to serving you again in the future for all of your car service needs.

Shawn Miller, Service Manager

Empleados con los que trabajó
BR
BENJAMIN J RODGERS
Assistant Service Manager
MN
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Michael N.
Provo, UT
2020 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/06/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Love this dealership.
Service is timely and efficient
Recomendado
SHAUNA D. de Murdock Hyundai Lindon respondió el 08/07/2020 01:17 PM

Thank you for your feedback! I'm glad you were happy with your last experience with us. We are always making sure we provide only the best service for every customer that comes in. We look forward to serving you again in the future for all of your car service needs.

Shawn Miller, Service Manager

Empleados con los que trabajó
BR
BENJAMIN J RODGERS
Assistant Service Manager
CR
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Carmen R.
American Fork, UT
2020 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/23/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
They are good customer service,
They are very considerate with everything, I like and appreciation
Recomendado
SHAUNA D. de Murdock Hyundai Lindon respondió el 07/23/2020 07:38 PM

Hi Carmen,
Thank you so much for your five star response to our survey!  We're always glad to hear that you had a positive experience here at the dealership.  We look forward to helping out again in the future!

Shawn Miller, Service Manager

Empleados con los que trabajó
BR
BENJAMIN J RODGERS
Assistant Service Manager
KM
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Kingston M.
Vineyard, UT
2018 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/22/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Ben was kind and helpful through the whole service. Explained everything he did and looked into the tire that I had told him about. And it was actually done quicker than I anticipated. It was great! Thanks!
Recomendado
SHAUNA D. de Murdock Hyundai Lindon respondió el 07/23/2020 07:40 PM

Hi Kingston,
Thank you for your excellent response to our survey!  We're so glad to hear that you had a positive experience at your last visit.  We look forward to providing more service in the future!

Shawn Miller, Service Manager

Empleados con los que trabajó
BR
BENJAMIN J RODGERS
Assistant Service Manager
Cliente verificado
Orem, UT
2019 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/14/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great friendly service
Great place and people to work with.
Recomendado
SHAUNA D. de Murdock Hyundai Lindon respondió el 07/14/2020 02:23 PM

Dear Guest,
Thanks for the terrific review! We so appreciate the feedback, and we look forward to helping out again in the future!

Shawn Miller, Service Manager

Empleados con los que trabajó
BR
BENJAMIN J RODGERS
Assistant Service Manager
VK
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Valerie K.
Lindon, UT
2020 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/14/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Service Department!!
This service department is the best! It's why we keep buying from Murdock Hyundai. The service folks are kind, professional, and know their stuff. My daughter has also bought a few cars from them, but then moved to TN. Unfortunately, she has paid twice to have her brakes done in TN and she was still having problems. When they were in UT last, I had her take it in and one of our trusted service folks were able to find the problems and got everything taken care of. So grateful for these folks!!
Recomendado
SHAUNA D. de Murdock Hyundai Lindon respondió el 07/14/2020 02:29 PM

Hi Valerie,
Thank you so much for your five star response to our survey!  We're so glad to hear that we were able to help you and your daughter out!  We hope to continue to provide reliable service for your family.

Shawn Miller, Service Manager

Empleados con los que trabajó
BR
BENJAMIN J RODGERS
Assistant Service Manager
Cliente verificado
Orem, UT
2020 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/03/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Good service.
Took it in when my check engine light flashed. Made sure to keep it to test drive and make sure the misfire wouldn't happen again. Got back the next morning, no problem and it was on warranty so I didnt have to say anything!
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 07/06/2020 08:04 AM

Thank you for your feedback! I'm glad you were happy with your last experience with us. We are always making sure we provide only the best service for every customer that comes in. We look forward to serving you again in the future for all of your car service needs.

Shawn Miller, Service Manager

Empleados con los que trabajó
BR
BENJAMIN J RODGERS
Assistant Service Manager
Cliente verificado
Eagle Mountain, UT
2018 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/19/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Friendly Service
They double checked my filters and replaced them for free due to a noise I hearing after my last service. They were thorough and fixed the issue for free.
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 06/20/2020 10:19 AM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

Shawn Miller, Service Manager
Empleados con los que trabajó
BR
BENJAMIN J RODGERS
Assistant Service Manager
HJ
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Hailey J.
Spanish Fork, UT
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/16/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Fast working and polite
Would 100% recommend.
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 06/18/2020 09:04 AM

I'm glad you had a good experience last time you came in! We are always anxious to give you the very best service. Thank you for your feedback, we look forward to serving you again soon!

Shawn Miller, Service Manager
Empleados con los que trabajó
BR
BENJAMIN J RODGERS
Assistant Service Manager
GR
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Gregory R.
Pleasant Grove, UT
2009 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/16/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Ben is the man!
Ben did a fantastic job of helping us with our Hyundai Santa Fe! He has awesome customer service, great communication, and was very friendly and down to earth!
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 06/18/2020 09:02 AM

Thank you for your feedback! I'm glad you were happy with your last experience with us. We are always making sure we provide only the best service for every customer that comes in. We look forward to serving you again in the future for all of your car service needs.

Shawn Miller, Service Manager

Empleados con los que trabajó
BR
BENJAMIN J RODGERS
Assistant Service Manager
RE
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Ronald E.
Provo, UT
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/16/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
See below
Brad in Service was GREAT!!! Friendly, really took care of everything needed for my Tucson. I have had great experience every time I gave brought my car in. I give Brad five stars!
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 06/16/2020 11:57 AM

Thank you for your feedback! I'm glad you were happy with your last experience with us. We are always making sure we provide only the best service for every customer that comes in. We look forward to serving you again in the future for all of your car service needs.

Shawn Miller, Service Manager

Empleados con los que trabajó
BR
BENJAMIN J RODGERS
Assistant Service Manager
RM
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Robert M.
UT
2018 Hyundai Sonata Hybrid
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/16/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Socially sensitive
I was a bit nervous about sitting in a waiting room while my Sonata was being services, but Murdock Hyundai Linden had is all figured out. Plenty of space in between customers and hardly any time waiting. Bravo!
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 06/16/2020 10:48 AM

Thank you for your feedback! I'm glad you were happy with your last experience with us. We are always making sure we provide only the best service for every customer that comes in. We look forward to serving you again in the future for all of your car service needs.

Shawn Miller, Service Manager

Empleados con los que trabajó
BR
BENJAMIN J RODGERS
Assistant Service Manager
CT
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Charles T.
Provo, UT
2015 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/12/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The Best in the West!
Excellent service and timely response on what needed to get fixed on my car that has 135,000 miles on it! Thank you, Murdock Hyundai in Lindon!
Recomendado
SHAUNA D. de Murdock Hyundai Lindon respondió el 06/13/2020 09:11 AM

Dear Charles,

Thank you so much for taking your own time to submit a review for us, and for your kind words! We do our best each day to make every guest's visit 5 stars in quality, and I am thrilled that you had that experience with us. We appreciate your business and value your trust in us! Thanks so much!

Shawn Miller, Service Manager

Empleados con los que trabajó
BR
BENJAMIN J RODGERS
Assistant Service Manager
JF
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Joshua F.
Salt Lake City, UT
2019 Hyundai Elantra Gt
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/08/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Quick and friendly
Have had my car serviced a few times and they are always quick and friendly! Really appreciate it. It's hard to find good service, it seems.
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 06/09/2020 07:08 AM

Thank you for your feedback! I'm glad you were happy with your last experience with us. We are always making sure we provide only the best service for every customer that comes in. We look forward to serving you again in the future for all of your car service needs.

Shawn Miller, Service Manager

Empleados con los que trabajó
BR
BENJAMIN J RODGERS
Assistant Service Manager
Cliente verificado
Payson, UT
2019 Hyundai Accent
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/31/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Professional
I always like going
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 06/01/2020 05:37 AM

I'm glad you had a good experience last time you came in! We are always anxious to give you the very best service. Thank you for your feedback, we look forward to serving you again soon!

Shawn Miller, Service Manager

Empleados con los que trabajó
BR
BENJAMIN J RODGERS
Assistant Service Manager
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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