BP

Brent Parker

Calificación General
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(465 reviews)
77

SW
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SCOTT W.
Post Falls, ID
Ford F350
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/06/2023
cliente verificadoCliente Verificado
10
Categoría: Service
Always quick and professional
When it comes to vehicle service, Mike White is the best in town. Their team is highly attentive to your vehicle's needs and provides thorough inspections without any attempt to upsell additional services. You can trust them to take excellent care of your vehicle.
Gabriella L. de Mike White Ford of Coeur d'Alene respondió el 12/13/2023 09:29 AM

We are so glad to hear that you had such a positive experience at Mike White Ford of Coeur d'Alene. We strive to provide our customers with thorough, attentive service and are very pleased to know that we have achieved that for you. Your trust in us is greatly appreciated and we look forward to continuing to provide you with the best service possible.

Empleados con los que trabajó

CB
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CHARLES B.
Mead, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/06/2023
cliente verificadoCliente Verificado
10
Categoría: Service
Lube service
I had now problem having to change my appointment several times. The service writer was courteous and knowledgeable. The work was completed within the time that was given and at the estimated cost that was stated.
This is the reason I drive from Mt. Spokane to Mike White Ford, and not the local Spokane Ford Dealer.
Thank,
Ron B.
Gabriella L. de Mike White Ford of Coeur d'Alene respondió el 12/13/2023 09:29 AM

We appreciate your loyalty in choosing to drive all the way from Mt. Spokane to our dealership! We're delighted to hear that our service writer was courteous and knowledgeable and that the work was completed as promised. We look forward to continuing to provide you with excellent service in the future.

Empleados con los que trabajó

LB
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LOUANN B.
Athol, ID
Ford F350
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/05/2023
cliente verificadoCliente Verificado
10
Categoría: Service
Great service, courteous,
Good service, courteous staff
Gabriella L. de Mike White Ford of Coeur d'Alene respondió el 12/13/2023 09:29 AM

We are so pleased that you had a good service experience with us at Mike White Ford of Coeur d'Alene. We value our customers and want everyone to have a pleasant and informative experience. We appreciate your kind words!

Empleados con los que trabajó

DK
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DONALD K.
Post Falls, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/04/2023
cliente verificadoCliente Verificado
10
Categoría: Service
Quick Profesional Service
Great experience today at the service department. Friendly, professional and knowledgeable staff. My service was complete in less time than expected.
Gabriella L. de Mike White Ford of Coeur d'Alene respondió el 12/13/2023 09:29 AM

Thank you for the glowing review, Donald! We are so pleased that you had an excellent experience with our service team. Our top priority is always making sure our customers are taken care of, and we are thrilled that we were able to meet your expectations.

Empleados con los que trabajó

Cliente verificado
Post Falls, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/01/2023
cliente verificadoCliente Verificado
10
Categoría: Service
Oil change and tire rotation
Process was easy and efficient.
Gabriella L. de Mike White Ford of Coeur d'Alene respondió el 12/13/2023 09:29 AM

Thank you for choosing Mike White Ford of Coeur d'Alene! We are delighted that your experience was easy and efficient. We strive to make sure each customer receives the best service possible.

Empleados con los que trabajó

SM
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SHAWN M.
Hayden Lake, ID
Ford F350
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/30/2023
cliente verificadoCliente Verificado
10
Categoría: Service
Polite and professional
The service department was prompt, polite and professional. It was just and oil change, but if they handle complex diagnostics and mechanical issues in this manner, I would be pleased.
Gabriella L. de Mike White Ford of Coeur d'Alene respondió el 12/13/2023 09:30 AM

Thank you so much for the review, Shawn! We're delighted to hear that your experience in our service department was so positive. We take pride in providing prompt, polite, and professional service for all of our customers and strive to ensure that our mechanics are up to the challenge of any complex mechanical issue. We hope to see you back in the future!

Empleados con los que trabajó

Cliente verificado
Wallace, ID
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
11/29/2023
cliente verificadoCliente Verificado
6
Categoría: Service
Oil Change
There was a line when I pulled into the service area. No one came to my car so I walked up to the counter - I wasn't sure if that was how I was supposed to do it? The oil change took little over an hour, but all in all it was OK.
Gabriella L. de Mike White Ford of Coeur d'Alene respondió el 12/13/2023 09:30 AM

Thank you for your feedback! We apologize that no one came to your car in a timely manner. We value our customers and strive to provide a seamless service experience. We've passed along your comments to our team so we can make sure this issue is addressed.

Empleados con los que trabajó

RB
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Rory B.
Hayden, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/29/2023
cliente verificadoCliente Verificado
10
Categoría: Service
oil change
Very thorough oil change and even rotated my tires. It was the same cost as the drive threw guy's but they did/check alot more.
Gabriella L. de Mike White Ford of Coeur d'Alene respondió el 12/13/2023 09:30 AM

Thank you so much for your kind review, Rory! We are so glad to have provided you with a thorough oil change and tire rotation that was competitively priced. We always strive to provide the best service at the best value, so we are pleased to hear that you were satisfied.

Empleados con los que trabajó

Cliente verificado
Thompson Falls, MT
Ford F350
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/28/2023
cliente verificadoCliente Verificado
10
Categoría: Service
service dept
all done fast and kept in loop
Gabriella L. de Mike White Ford of Coeur d'Alene respondió el 12/04/2023 01:35 PM

Thank you for choosing Mike White Ford of Coeur d'Alene and for taking the time to leave us a review. We are so glad to hear that our team was able to take care of you quickly and that you were kept in the loop about the process. We value your business and your feedback.

Empleados con los que trabajó

SR
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STEVEN R.
Dalton Gardens, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/27/2023
cliente verificadoCliente Verificado
10
Categoría: Service
Great service
Professional and friendly staff.
Gabriella L. de Mike White Ford of Coeur d'Alene respondió el 12/04/2023 01:34 PM

Thank you, Steven, for such a positive review of Mike White Ford of Coeur d'Alene. We strive to provide the best customer service to our patrons. It's wonderful to hear that we achieved that for you! We appreciate your business and hope to see you again soon.

Empleados con los que trabajó

MK
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MARTY K.
Fernwood, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/25/2023
cliente verificadoCliente Verificado
10
Categoría: Service
Oil change
Customer was good
Gabriella L. de Mike White Ford of Coeur d'Alene respondió el 12/04/2023 01:34 PM

Thank you for your review, Marty! We’re glad to hear that your overall experience with us was positive. We strive to provide the best service and customer care to all of our valued customers. We appreciate your business and look forward to serving you again in the future.

Empleados con los que trabajó

TD
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THOMAS D.
Post Falls, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/23/2023
cliente verificadoCliente Verificado
10
Categoría: Service
Oil service
Easy to schedule and great service, as always!
Gabriella L. de Mike White Ford of Coeur d'Alene respondió el 11/30/2023 09:43 PM

Thank you for your kind review, Thomas. We are so glad to hear that you had an excellent experience with Mike White Ford of Coeur d'Alene! We strive to provide top-notch customer service and are thrilled that you were able to schedule easily with us. We appreciate your business and look forward to continuing to serve you.

Empleados con los que trabajó

MJ
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MICHELE J.
Rathdrum, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/18/2023
cliente verificadoCliente Verificado
10
Categoría: Service
Great job as always!
I always have a good experience with Mike White Ford. The staff there treats me well, answers my questions, and no pressure. I couldn’t ask for more!
Gabriella L. de Mike White Ford of Coeur d'Alene respondió el 11/30/2023 09:40 PM

We are thrilled to hear that you had a good experience at Mike White Ford of Coeur d'Alene! We value our customer's satisfaction and it means a lot to us to know that you had such a great experience with our staff. We thank you for your business and look forward to seeing you again soon.

Empleados con los que trabajó

BP
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BETTY P.
Coeur D Alene, ID
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
11/18/2023
cliente verificadoCliente Verificado
10
Categoría: Service
A little disappointed
I bought my car a from this location a while ago. Since then, I get all my service through them. I called to make an appointment for a headlight bulb change and was told that they don’t do appointment for those and to just come in. I took it in and was told it was going to take over an hour. So, I decided to go back another day. The next time I took it in, I dropped it off. When I dropped it off, the guy at the counter asked me if that was a Mazda as they don’t carry those bulbs and if I had an appointment. I explained how I called in and they told me no appointment necessary. Then, I explained that I get all my service done through them as I bought my car from them. He seemed very frazzled as they were busy. So, he wrote my name down and then I handed him my key. That was at 9 AM. I received a text introducing me to my technician. A couple of hours went by and I text back and asked them how much longer. No response. Waited until 4 PM and called in. They told me it was in progress. So, I waited another hour and called back. Still showed in progress and that he would have my tech call me. I did that call and said to wait until about 5:45 and head over. I did and it was done.

I will continue to take my car there. And this is the only negative I have to say. The person I took my car to was hurried and made me feel like I was a huge inconvenience and I felt like he was trying to get me to take it elsewhere. I had to explain to him that this was the only place I take it. I highly recommend that they make bulb changes by appointment.
Empleados con los que trabajó

WW
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WILLIAM W.
Saint Maries, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/18/2023
cliente verificadoCliente Verificado
10
Categoría: Service
Quick oil change
Second visit to service our Mazda, ready on line appointment, greeted and checked in promptly. Given time estimate. Waiting area extremely comfortable with great free coffee. Car ready early as usual, clear explanation of findings and cost and easy checkout with free car wash coupon. Cannot be more delighted. I drive an hour to have out car serviced here.
Gabriella L. de Mike White Ford of Coeur d'Alene respondió el 11/30/2023 09:39 PM

Thank you William for taking the time to share your experience. We truly appreciate your business and are delighted that you were pleased with the level of customer service you received from our team. We appreciate your feedback and look forward to seeing you again soon!

Empleados con los que trabajó

MB
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MICHAEL B.
Coeur D Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/18/2023
cliente verificadoCliente Verificado
10
Categoría: Service
Awesome experience! Brent is the best!
I trust the team at Mike White Ford. Brent is the best advisor around. He cares. He works hard. It’s so fun when you find people like him.
Gabriella L. de Mike White Ford of Coeur d'Alene respondió el 11/30/2023 09:39 PM

Thank you for the positive review, Michael! We are so glad that Brent was able to provide an exemplary service experience. We hope to continue to exceed expectations and provide our customers with the best service possible.

Empleados con los que trabajó

JH
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JON H.
Pinehurst, ID
Ford F350
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/18/2023
cliente verificadoCliente Verificado
7
Categoría: Service
Oil change
Came in to have the first oil change on my F350, took about 1.5 hours, comfortable waiting area. Took care of everything along with rotating tires and topping off DEF. Service guys were very friendly, informative and helpful.
Gabriella L. de Mike White Ford of Coeur d'Alene respondió el 11/30/2023 09:39 PM

Thank you so much for choosing Mike White Ford of Coeur d'Alene, Jon. We are thrilled to hear that you had an enjoyable experience in our comfortable waiting area and that your oil change was completed in 1.5 hours. We are glad to know that our service guys were friendly, informative, and helpful throughout the process. We appreciate your business!

Empleados con los que trabajó

JH
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JUDI H.
Athol, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/17/2023
cliente verificadoCliente Verificado
10
Categoría: Service
Truck service
Always helpful. They accommodate around my work schedule. They take very good care of my Ranger
Gabriella L. de Mike White Ford of Coeur d'Alene respondió el 11/30/2023 09:38 PM

Thank you for the great review, Judi! We are delighted to hear that we were able to accommodate your work schedule and that you are happy with the care of your Ranger. We value your business and look forward to helping you again soon.

Empleados con los que trabajó

SR
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SCOTT R.
Coeur D Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/17/2023
cliente verificadoCliente Verificado
10
Categoría: Service
Perfect Every Time
The team at Mike White Ford is outstanding. Great group of people who know how to work together and get the job done perfectly each time. I can’t thank them enough
Gabriella L. de Mike White Ford of Coeur d'Alene respondió el 11/30/2023 09:38 PM

Thank you so much Scott, for taking the time to share your positive experience with us! We are grateful to have customers like you and we strive to continue providing excellent service. We are always happy to hear that our team is doing a great job and that we are meeting or exceeding your expectations.

Empleados con los que trabajó

Cliente verificado
Hayden, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/16/2023
cliente verificadoCliente Verificado
10
Categoría: Service
Always great
Thanks!
Gabriella L. de Mike White Ford of Coeur d'Alene respondió el 11/30/2023 09:38 PM

We are very happy to hear that you had a great experience with us. We strive to provide the best possible service and we are glad to hear that we achieved that goal.

Empleados con los que trabajó
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