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Blake N.

Service Advisor
Calificación General
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
5.0
(18 reviews)
100

JS
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John S.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/12/2025
cliente verificadoCliente Verificado
9
Second Visit - Still Excellent Service
I reviewed Exclusively European after my first visit a year ago and have continued to use them for my Porsche Cayman S maintenance needs. I am happy to report that the quality of service has remained consistent and excellent.

The drop-off and pick-up process is seamless and convenient. Their detailed inspection reports with images and videos are very helpful and on par with or better than what I received at the Porsche dealerships.

Blake N. continues to be a pleasure to work with - he is courteous, knowledgeable, and really knows his stuff. Most importantly, they do not push unnecessary services. Instead, they clearly communicate what is needed now versus what to watch for at your next service interval, which I greatly appreciate.

Pricing is fair and competitive, consistently lower than OEM / Porsche dealership rates without sacrificing quality.

I would recommend Exclusively European to anyone with a Porsche or other European vehicle.
Empleados con los que trabajó

BS
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Bill S.
Mount Pleasant, SC
BMW M Roadster
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/01/2025
cliente verificadoCliente Verificado
10
Outstanding & prompt service with complete explanation of all repairs & recomendations
Outstanding service & response - all repair work was fully explained in detail along with recommendations. Very pleased with the level of service
Paul D., owner de Exclusively European respondió el 10/04/2025 09:41 AM

We appreciate your compliments on our service! It sounds like our repairs are almost as detailed as a fine European novel.

Empleados con los que trabajó

JM
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Jeremie (Jerry) M.
Summerville, SC
BMW 430i Gran Coupe xDrive
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/16/2025
cliente verificadoCliente Verificado
10
Maintenance repair
Great job, timely, efficient and reliable!
The Team a. de Exclusively European respondió el 09/19/2025 09:41 AM

We're glad to hear that our efficiency and reliability hit the mark! Your support keeps our engines running smoothly.

Empleados con los que trabajó

LS
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Lisa S.
Mount Pleasant, SC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/27/2025
cliente verificadoCliente Verificado
10
Highly recommended
I own an Audi A5 (2018) that is now off its service agreements and used Exclusively European for an oil / filter change. They identified that I needed my spark plugs changed (which I'd expected) and a Motor Mount that was cracked and leaking. They provided me pictures and a video to explain to me what role these parts play and why they should be replaced which I really appreciated. The staff is friendly, helpful and competent and they don't push services. They made the repairs promptly and provided an estimate of the cost in advance. Turns out my neighbors have been using them for over 25 years and had only good things to say. Plus, my Uber driver told me that he's used them for many years and he drives many happy customers to pick up their cars. I would highly recommend this establishment!
The Team a. de Exclusively European respondió el 08/30/2025 09:40 AM

It's fantastic to hear that your Audi is in such good hands! We're glad you appreciated our thorough communication and friendly service—because who doesn’t love a little car pampering?

Empleados con los que trabajó

JM
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Jeremie (Jerry) M.
Summerville, SC
BMW 430i Gran Coupe xDrive
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/28/2025
cliente verificadoCliente Verificado
10
Urgent repair request
Did a great job getting the car in the shop as soon as possible and completed the repair without complications.
The Team a. de Exclusively European respondió el 07/31/2025 09:39 AM

We're glad to hear the repair process was smooth and quick! It's always our goal to keep your wheels in top shape.

Empleados con los que trabajó

GR
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Gretchen R.
Mount Pleasant, SC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/16/2025
cliente verificadoCliente Verificado
10
Really Cared
Very helpful and understanding regarding my need for the car secondary to medical treatments.
The Team a. de Exclusively European respondió el 07/19/2025 09:41 AM

We appreciate your feedback and are glad our team could lend a hand during a challenging time. Helping you find the right car is our specialty!

Empleados con los que trabajó

BN
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Bob N.
Mount Pleasant, SC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/20/2025
cliente verificadoCliente Verificado
10
Quality service and ease of doing business
Always a great experience with a quality service team, highly recommend!
The Team a. de Exclusively European respondió el 06/23/2025 09:38 AM

We appreciate the recommendation and are happy to hear our team keeps impressing you. Quality service is our favorite kind of service!


LG
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Lyric G.
Charleston, SC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/15/2025
cliente verificadoCliente Verificado
10
Great work
Great work, knowledgeable about my VW beetle that had needed a good bit of work (especially the electrical work needed). They made sure to explain the issues to me before working on the car and did great, especially since I know it’s difficult working with electrical issues in VWs and other European cars. Overall great experience, thank you.
The Team a. de Exclusively European respondió el 05/18/2025 09:39 AM

It's fantastic to hear about your great experience! We love a good electrical puzzle, especially when it's a classic like the VW Beetle.


SW
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Sean W.
Mount Pleasant, SC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/12/2025
cliente verificadoCliente Verificado
10
Excellent Service for My BMW Z4!
Exclusively European did an outstanding job fixing my BMW Z4. They quickly diagnosed the issue and had it repaired within just two days. I was back on the road in no time! Their expertise and efficiency are truly impressive. I highly recommend them to anyone needing reliable service for their European vehicles.
The Team a. de Exclusively European respondió el 05/15/2025 09:39 AM

It sounds like your BMW Z4 is back to being the road warrior it was meant to be! We're glad our team could help you get back on your adventures quickly.

Empleados con los que trabajó

Cliente verificado
Charleston, SC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/21/2025
cliente verificadoCliente Verificado
10
Efficient and helpful always
Great service as usual . They do a great job and provide good advice on maintaining your car.
The Team a. de Exclusively European respondió el 04/24/2025 09:38 AM

We appreciate your support and are delighted you found our service and advice helpful. Keep cruising smoothly!

Empleados con los que trabajó

JJ
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Joanne J.
Mount Pleasant, SC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/24/2025
cliente verificadoCliente Verificado
10
Great service and thorough explanations
Always appreciate how carefully all recommendations and options are explained. This is my second BMW serviced by Exclusively European and feel that I’m treated very fairly.
The Team a. de Exclusively European respondió el 03/27/2025 09:38 AM

We’re glad to hear our recommendations hit the mark! Fair treatment is the name of the game here at Exclusively European.

Empleados con los que trabajó

Cliente verificado
Mount Pleasant, SC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/14/2025
cliente verificadoCliente Verificado
10
Great Service
Great service, very professional and friendly staff.
The Team a. de Exclusively European respondió el 02/17/2025 09:36 AM

We're glad you enjoyed the friendly service; it's like a warm hug with a side of professionalism! Your support means a lot to us.

Empleados con los que trabajó

JM
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Jeremie (Jerry) M.
Summerville, SC
BMW 430i Gran Coupe xDrive
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/10/2025
cliente verificadoCliente Verificado
10
BMW Maintenance
Great service! Friendly and professional staff
The Team a. de Exclusively European respondió el 01/13/2025 09:36 AM

We're glad you enjoyed our service—our team is all about friendly professionalism, like a warm cup of coffee in a suit!

Empleados con los que trabajó

CV
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Chris V.
Charleston, SC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/02/2025
cliente verificadoCliente Verificado
9
Flexibility and customer relations
I originally brought the car in for just an oil change and needed it back by noon, but at drop off I remembered it has never has a brake fluid flush and asked if that could be fit into the timeframe I had available. "Absolutely" was the answer.

Next we discovered the battery was bad, it was the original, and needed to be replaced.

Even after the curveballs and audibles you all were still able to get the car back to me in the time I had available making things just easier.

Thank you for being flexible and working to provide the best service possible.
The Team a. de Exclusively European respondió el 01/05/2025 09:38 AM

It sounds like we turned a simple pit stop into a full service adventure. Glad we could keep you on the road and on schedule!

Empleados con los que trabajó

BL
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Bill / Betsy L.
Mount Pleasant, SC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/19/2024
cliente verificadoCliente Verificado
10
Replacement of display unit
Excellent and quick service as always!!
The Team a. de Exclusively European respondió el 11/22/2024 09:37 AM

We appreciate your loyalty and are delighted our service hits the spot! Quick and excellent is our middle name.

Empleados con los que trabajó

WB
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Wendell B.
Ladson, SC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/15/2024
cliente verificadoCliente Verificado
10
Fast and Efficient
Very nice and informative about my repairs. Excellent communication skills.
The Team a. de Exclusively European respondió el 11/18/2024 09:36 AM

We appreciate the feedback and are delighted our communication was on point! Repair updates are like the icing on the cake, aren't they?


Cliente verificado
Isle Of Palms, SC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/23/2024
cliente verificadoCliente Verificado
10
Overall Service
Their service, service writers, management and technician are always professional and courteous. Annual service and inspection are detailed and recommendations for repairs are only when absolutely necessary or within scheduled timeframes.
The Team a. de Exclusively European respondió el 09/26/2024 09:37 AM

We appreciate your vote of confidence in our team; it's great to know you feel well taken care of without any unnecessary drama!

Empleados con los que trabajó

JW
Jeanne W.
Mount Pleasant, SC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/18/2024
cliente verificadoCliente Verificado
10
Highly recommend!
I am so glad I found this business to service my BMW. I find that they are honest and provide excellent customer service. Highly recommend!
The Team a. de Exclusively European respondió el 09/21/2024 09:39 AM

We're delighted to hear that you've had such a positive experience with our service! Honesty and excellent customer care are our secret ingredients for keeping those BMWs purring smoothly. Your recommendation means a lot to us—after all, it's always nice to have friends in high places, especially when they're behind the wheel!

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.