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SureCritic / Exclusively European / Blake N.
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Blake N.

Service Advisor
Exclusively European
Calificación General
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
5.0
(27 reviews)
100

Reseñas de Blake N.

Cliente verificado
Mount Pleasant, SC
BMW X7
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/14/2025
cliente verificadoCliente Verificado
10
Great Service
Great service, very professional and friendly staff.
The Team a. de Exclusively European respondió el 02/17/2025 09:36 AM

We're glad you enjoyed the friendly service; it's like a warm hug with a side of professionalism! Your support means a lot to us.

Empleados con los que trabajó
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Blake N.
Service Advisor
JM
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Jeremie (Jerry) M.
Summerville, SC
BMW 430i Gran Coupe xDrive
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/10/2025
cliente verificadoCliente Verificado
10
BMW Maintenance
Great service! Friendly and professional staff
The Team a. de Exclusively European respondió el 01/13/2025 09:36 AM

We're glad you enjoyed our service—our team is all about friendly professionalism, like a warm cup of coffee in a suit!

Empleados con los que trabajó
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Blake N.
Service Advisor
CV
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Chris V.
Charleston, SC
Volvo XC40
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/02/2025
cliente verificadoCliente Verificado
9
Flexibility and customer relations
I originally brought the car in for just an oil change and needed it back by noon, but at drop off I remembered it has never has a brake fluid flush and asked if that could be fit into the timeframe I had available. "Absolutely" was the answer.

Next we discovered the battery was bad, it was the original, and needed to be replaced.

Even after the curveballs and audibles you all were still able to get the car back to me in the time I had available making things just easier.

Thank you for being flexible and working to provide the best service possible.
The Team a. de Exclusively European respondió el 01/05/2025 09:38 AM

It sounds like we turned a simple pit stop into a full service adventure. Glad we could keep you on the road and on schedule!

Empleados con los que trabajó
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Blake N.
Service Advisor
BL
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Bill / Betsy L.
Mount Pleasant, SC
BMW 4 Series
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/19/2024
cliente verificadoCliente Verificado
10
Replacement of display unit
Excellent and quick service as always!!
The Team a. de Exclusively European respondió el 11/22/2024 09:37 AM

We appreciate your loyalty and are delighted our service hits the spot! Quick and excellent is our middle name.

Empleados con los que trabajó
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Blake N.
Service Advisor
WB
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Wendell B.
Ladson, SC
BMW 3 Series
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/15/2024
cliente verificadoCliente Verificado
10
Fast and Efficient
Very nice and informative about my repairs. Excellent communication skills.
The Team a. de Exclusively European respondió el 11/18/2024 09:36 AM

We appreciate the feedback and are delighted our communication was on point! Repair updates are like the icing on the cake, aren't they?

Empleados con los que trabajó
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Paul D.
General Manager
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Blake N.
Service Advisor
Cliente verificado
Isle Of Palms, SC
MINI Cooper Coupe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/23/2024
cliente verificadoCliente Verificado
10
Overall Service
Their service, service writers, management and technician are always professional and courteous. Annual service and inspection are detailed and recommendations for repairs are only when absolutely necessary or within scheduled timeframes.
The Team a. de Exclusively European respondió el 09/26/2024 09:37 AM

We appreciate your vote of confidence in our team; it's great to know you feel well taken care of without any unnecessary drama!

Empleados con los que trabajó
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Blake N.
Service Advisor
JW
Jeanne W.
Mount Pleasant, SC
BMW 3 Series
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/18/2024
cliente verificadoCliente Verificado
10
Highly recommend!
I am so glad I found this business to service my BMW. I find that they are honest and provide excellent customer service. Highly recommend!
The Team a. de Exclusively European respondió el 09/21/2024 09:39 AM

We're delighted to hear that you've had such a positive experience with our service! Honesty and excellent customer care are our secret ingredients for keeping those BMWs purring smoothly. Your recommendation means a lot to us—after all, it's always nice to have friends in high places, especially when they're behind the wheel!

Empleados con los que trabajó
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Blake N.
Service Advisor
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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