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BEN GIRARD

Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(1203 reviews)
87

BM
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Barbara M.
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/10/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great customer service from Ben Girrard
As always Ben makes sure my service is completed in a timely manner. He is very thorough on the cars inspection to check everything .
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 02/15/2020 09:13 AM

Thank you Barbara for the wonderful review and recommendation for Ben Girard your advisor.

We are happy to be your dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Empleados con los que trabajó

WP
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William P.
Sun Lakes, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/06/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
Ben Girard is the best service technician in the business. I always receive prompt, friendly, professional, courteous service every visit to Earnhardt Hyundai North Scottsdale.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 02/15/2020 09:08 AM

Thank you William and we couldn't agree more, Ben is a one-in-a-million and we are lucky to have him on our team.

We are happy to be your Genesis dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó

PG
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Philip G.
Fountain Hills, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/03/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
The mosst professinal, personal service in the Valley
Ben Girard has been the most professional and knowledgeable associate we have ever had the pleasure to help us.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 02/04/2020 03:27 PM

Thank you for the wonderful review and recommendation for Ben Girard we are very happy to have him on our team.

We are glad to be your Genesis dealer and we look forward to being here for you for all the years and miles ahead.

Michael SOuthern
Service Manager

Empleados con los que trabajó

PM
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Pamela M.
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/23/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Fast and friendly service
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 02/04/2020 02:42 PM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

SC
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Salvatore C.
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/23/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
2015 Santa Fe Ltd. Service
Efficient service, first time, every time. Friendly and courteous staff.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 02/04/2020 03:44 PM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

BP
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Bertha P.
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/21/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
New tires, wheel alignment and battery.
The service was excellent (including car wash)and it was completed on time. Every time I bring the car for routine maintanace or some other issue the service advisor and staff greet you with a smile and are always courteous.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 02/04/2020 03:42 PM

Thank you for the excellent review and recommendation.

Nothing like a new pair of shoes (or in this case tires) to put a spring in your step.  We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/20/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
excellent service
22.500 miles service was done to my fullest satisfaction
car was washed
shuttle service was provided
* * * * *
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 01/21/2020 10:55 AM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

HF
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Hugh F.
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/02/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
quality staff and service
although it was late afternoon on New Years Eve, the service department took my car, analyzyed a dead battery (dying) and got me back on the road
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 01/07/2020 08:35 AM

Thank you Hugh for the great review.

Dead batteries always seem to happen at the worst times, we're glad we were able to help out ahead of New Years Eve for you and we hope you enjoyed ringing in the new year as well.

Happy 2020!

Michael Southern
Service Manager

Empleados con los que trabajó

TM
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Tracy M.
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/02/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Unconditional Love
Doesn't matter if your deathly ill and in slippers, they still love you unconditionally and my car. Customer service was still the best and they got me in and out. Thanks fam!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 01/07/2020 08:34 AM

Unconditional love is right!

Thank you Tracy for the wonderful review and recommendation.  It has been our absolute pleasure to be your dealership and we look forward to your every visit (slippers and all).  From our family to yours, thank you for all the smiles you always bring and Happy 2020 to you and yours.

Michael Southern
Service Manager

Empleados con los que trabajó

KB
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Kristine B.
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/30/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
New Tire, and fender fix
I needed a new tire and some fender repair asap! Nasy set me up with Ben, who took charge of the issue. Couldn't ask for a better experience for car issues! So nice to know there is some people u can trust to help you and not charge you for extra items you don't need for your car fix! So trust Hyundai of Scottsdale for all my car needs! Thank you so much!!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/31/2019 07:16 AM

Thank you Kristine for the wonderful review and recommendation for Ben and Nazy.

We are very happy to be your dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Empleados con los que trabajó

KH
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Kim H.
Phoenix, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/20/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Kim H.
You guys are great. You make appointments, stay on time and always let me know what needs to be done with a price. There are no surprises! There many smiles and a complimentary car wash.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/23/2019 02:00 PM

Thank you Kim for the great review!

We are happy to be your dealership and we look forward to being here for you for all the years and miels ahead.

Michael Southern
Service Manager

Empleados con los que trabajó

JD
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James D.
Mesa, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/13/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Great Service
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/16/2019 03:30 PM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

CS
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Charles S.
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/10/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service plus
Ben is great service manager.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/10/2019 02:17 PM

Thank you for the great review and recommendation for Ben Girard.

We are happy to be your Genesis dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Empleados con los que trabajó

TG
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Terry G.
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/09/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
Ben service agent was very helpful and nice. The work was excellent. My car running much better.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/09/2019 11:30 AM

Thank you for the positive review and recommendation for Ben Girard your advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/03/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
great service!
Excellent!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/04/2019 01:16 PM

Thank you for the excellent review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado
Scottsdale, AZ
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
11/28/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Earnhardt Hyundai Service’s
Could use Taco Bar in waiting area!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 11/29/2019 12:30 PM

Taco Bar ~  what a great idea!

Well tacos notwithstanding, we're glad you enjoyed your service and we look forward to seeing you again next visit and we'll see what we come up with on the taco bar.  :)

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/25/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Fast and quality service
The waiting room is very comfortable
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 11/25/2019 11:23 AM

Thank you for the great review and recommendation.

We are very happy to be your dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado
Mesa, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/22/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
satisfied customer
I receive the best service from the professionals and will never go to any other dealership
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 11/22/2019 12:19 PM

Thank you for the wonderful review and recommendation.

We are very happy to be your Hyundai dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/21/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service Department
Always receive great service and employees are very nice and polite.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 11/22/2019 12:22 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado
Carefree, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/11/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Earnhardt is our family favorite!
From the moment I arrived in the drive of the service department, there was someone there to obtain my name and reason for the appointment. Everyone was very friendly, and so happy to assist...a great team effort! Everyone encouraged me to enjoy the waiting area, stocked with various refreshments and snacks. It's such a pleasure to relax and know once services have been completed, your vehicle has been properly addressed and a free wash, as "frosting in the cake!" Incredible!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 11/12/2019 03:25 PM

Thank you for the AMAZING review and recommendation - thank you so, so much.

We have worked hard to make our store a place where people want to both work and do business and we're glad you've enjoyed the atmosphere we've created.

Thank you for choosing us and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.