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SureCritic / Concesionario Hyundai / Earnhardt Hyundai North Scottsdale / BEN GIRARD
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BEN GIRARD

Earnhardt Hyundai North Scottsdale
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(1203 reviews)
87

Reseñas de BEN GIRARD

RK
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Roger K.
Tempe, AZ
2012 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/30/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
x
x
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/30/2016 05:42 PM

Thank you Roger.

We're glad you enjoyed our Car Care Express service and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
Cliente verificado
Phoenix, AZ
2015 Hyundai Sonata
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
05/26/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Customer service
Not bad. Decent. No call back after my call was serviced. Meaning no info on about the condition of the car I had to call in to get information...like I said decent
No Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/26/2016 07:25 PM

Thank you for the feedback Raesean.

What you describe is certainly unusual.  We will look into your concerns and see why you did not receive your confirmation email regarding your apoointment or a copy of the work order when the work was complete.

Normally you will be advised through all stages of the work at our store and we do call and email after service to make sure there are no unanswered questions.

We will look into this, but you can expect your next visit to meet your, and our, expectations.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
BC
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Betsey C.
Phoenix, AZ
2013 Hyundai Genesis Co
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/24/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service
My service writer was very helpful and responsive.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/24/2016 10:30 AM

Thank you Betsey.

We are glad you liked working with Ben Girard.  Thank you for the review and recommendation and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
Cliente verificado
Phoenix, AZ
2013 Hyundai Accent
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/23/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent
Excellent
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/23/2016 09:59 PM

Wonderful review thank you so much.

We are glad to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
DG
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DONALD G.
2016 Hyundai Equus
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/23/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Service
I always receive superior service at this dealership
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/23/2016 03:09 PM

Thank you Donald.

We are glad to be your Equus (and Genesis) dealership.  Thank you for the wonderful review and your loyalty over the years. 

Michael Southern
Service Manager

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BEN GIRARD
JS
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JENNIFER S.
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/23/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Customer service is the best!
Can't beat the friendly and professional service. Ben went out of his way to make sure that everything went smoothly.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/23/2016 02:48 PM

Thank you very much.

We are glad ot be your Hyundai dealer.  We appreciate the 5-star review and recommendation and we look forward to serving you again.

Michael Southern
Service Manager

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BEN GIRARD
PB
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Paul B.
Chandler, AZ
2012 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/23/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Make Maintenance So Convenient
Great job as always
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/23/2016 02:04 PM

Thank you Paul.

We are glad to be your Hyundai dealer.  We appreciate the 5-star review and recommendation and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
Cliente verificado
Scottsdale, AZ
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/23/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service
Service advisor Ben is the best.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/23/2016 02:03 PM

Thank you for the praise for your advisor Ben Girard.

We appreciate your business and we look forward to serving you again.

Michael Southern
Service Manager

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BEN GIRARD
RA
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Randall A.
Scottsdale, AZ
2012 Hyundai Veloster
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/23/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service!
I love going in. They always take great care of me.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/23/2016 11:38 AM

Thank you Randall.

We are glad to be your Hyundai dealer.  Thank you for the great review and we look forward to serving you again.

Michael Southern
Service Manager

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BEN GIRARD
CG
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Carol G.
Scottsdale, AZ
2013 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/20/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Always great!
The professionalism & genuine care
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/20/2016 11:16 AM

Thank you Carol.

We have great customers that we do geniunely care about.  THank you for choosing us we are very happy to be your Hyundai dealer and we look forward to serving you for many years and miles to come.

Michael Southern
Service Manager

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BEN GIRARD
BC
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Bob C.
Fountain Hills, AZ
2007 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/17/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Quick service and friendly staff
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/17/2016 06:17 PM

Thank you Bob.

We are glad to be your Hyundai dealer.  Thank you for the great review and we look forward to seeing you again.

Michael Southern
Service Manager

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BEN GIRARD
JM
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Joseph M.
Scottsdale, AZ
2012 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/17/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
does what it promises and keeps me appraised of developments
very nice people and very professional
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/17/2016 03:02 PM

Thank you Joseph.

We are certainly glad to be your Genesis dealer.  Nice people, professional and committment to keeping promises seem like the least you should expect.  Thank you for choosing us and we look forward to serving you for many years and miles to come.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
MR
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Michael R.
Scottsdale, AZ
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/17/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Professional
Very professional
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/17/2016 08:51 AM

Thank you Michael.

We're glad you enjoyed our Car Care Express service, oil changes and more while you wait.  We are glad to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
ML
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Mark L.
Phoenix, AZ
2016 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/17/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Total excellent service!
Could not ask for more!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/17/2016 08:13 AM

Thank you Mark.

We are glad to have Ben on our team.  Thank you for the fantastic review and recommendation and we look forward to seeing you and your Sonata again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
GA
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George A.
Scottsdale, AZ
2013 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/16/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
2013 Elantra Excellent work and really listens to the problem.
All the employees were caring, they listened, offered opinions and didn't try to push an new car on me. George A.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/16/2016 07:38 PM

Thank you George.

We have been glad to be your family's Hyundai dealer.  When the time comes, we'll help you find a new car.  Until then, we're here to serve you for all your maintenance needs.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
FT
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Fernstrom T.
Scottsdale, AZ
2014 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/13/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great location, great people.
Your location is very convenient for me, and the staff is very friendly and polite.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/13/2016 09:30 PM

You left off Great customers.

Thank you for the great review.  We are glad to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
MM
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Michael M.
Sun City West, AZ
2016 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/13/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Honest and caring people.
I didn't have an appointment but they took me right in and repaired my vehicle in a short period of time and NOT ONE PERSON talked to me about giving them a good customer feedback review. With service like this I can understand why they don't need to ask for a good review, they know their going to get one.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/13/2016 03:29 PM

Thank you Michael.

Truly that is saying a lot, we realize you come all the way across town to see us here and we appreciate the loyalty that shows.

We are happy to be your servicing dealer, and well down the line, when the time comes, perhaps then we will become your selling and servicing dealer.

Wonderful review, we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
Cliente verificado
Scottsdale, AZ
2012 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/13/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service guy Ben
Yes
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/13/2016 12:12 PM

Thank you very much.

We are glad you enjoyed our Car Care Express service and Ben Girard your advisor.  Thank you for choosing us and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
PE
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PEDRAM E.
2016 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/12/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Fast service, Great environment
Awesome and polite employees. My car was serviced and a full detail of it was discussed with me as well, just what I want! Waiting area is also pretty clean and comfortable. 5stars!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/12/2016 07:26 PM

Pedram, thank you.

We are glad you had an excellent experience servicing your car with us.  Great review and we look forward to serving you for all the years and miles to come.

Michael Southern
Service Manager 

Empleados con los que trabajó
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BEN GIRARD
NK
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Nathan K.
2014 Hyundai Veloster
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/06/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Grwya
Geeat
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/06/2016 11:50 AM

Thank you Nathan.

We appreciate the 5-star review for our Car Care Express service.  Thank you for choosing us and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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