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SureCritic / Concesionario Hyundai / Schomp Hyundai / BETH A BAILEY
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BETH A BAILEY

Service Advisor
Schomp Hyundai
My favorite Hyundai model is the Hyundai Kona because it is so cute. I hope to help you soon at Schomp Hyundai in Aurora!
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(28 reviews)
71

Reseñas de BETH A BAILEY

Cliente verificado
Denver, CO
2021 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/24/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Great job
It went in for a recall.
DUSTIN J., General Manager de Schomp Hyundai respondió el 01/25/2022 08:20 AM

Thank you, so much, for taking the time to review us! We look forward to seeing you again soon!



Best Regards,

DUSTIN JOHNSON
SCHOMP HYUNDAI, GENERAL MANAGER
100 Havana Street, Aurora, CO 80010
Direct: 720-730-7526 | Dustin.Johnson@Schomp.com | SchompHyundai.com
Empleados con los que trabajó
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BETH A BAILEY
Service Advisor
DK
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Dennis K.
Denver, CO
2019 Hyundai Kona
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/31/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
7
Categoría: Service
Too Nitch
I would recommend that the waiting area for service customers be separated from the sales area. I do not like hearing other people’s personal business and info being discussed just a few feet away. Please consider a new arrangement.
DUSTIN J., General Manager de Schomp Hyundai respondió el 12/31/2021 03:39 PM

Thank you, so much, for taking the time to review us! We look forward to seeing you again soon!



Best Regards,

DUSTIN JOHNSON
SCHOMP HYUNDAI, GENERAL MANAGER
100 Havana Street, Aurora, CO 80010
Direct: 720-730-7526 | Dustin.Johnson@Schomp.com | SchompHyundai.com
Empleados con los que trabajó
avatar
BETH A BAILEY
Service Advisor
PK
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Pete K.
Denver, CO
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/16/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Top Notch
Beth Bailey is one of the best I have ever worked with. She took time to talk with the service Mgr. and to come to a solution for the issue at hand.
BOB C., Service Manager de Schomp Hyundai respondió el 12/16/2021 12:31 PM

Thank you, so much, for taking the time to review us!

We look forward to seeing you again soon!

Cheers,

BOB CONCIE
SCHOMP HYUNDAI OF AURORA, SERVICE MANAGER
100 Havana Street, Aurora, CO 80010
Text Me For Status Updates -  720-605-4678
Direct: 720.343.3470  |  Bob.Concie@schomp.com  |  SchompHyundai.com
Empleados con los que trabajó
avatar
BETH A BAILEY
Service Advisor
ER
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Ebrahim R.
Aurora, CO
2019 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/15/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Great Service!
Beth did an amazing job and great at communication!
BOB C., Service Manager de Schomp Hyundai respondió el 11/15/2021 02:34 PM

Thank you, so much, for taking the time to review us!

We look forward to seeing you again soon!

Cheers,

BOB CONCIE
SCHOMP HYUNDAI OF AURORA, SERVICE MANAGER
100 Havana Street, Aurora, CO 80010
Text Me For Status Updates -  720-605-4678
Direct: 720.343.3470  |  Bob.Concie@schomp.com  |  SchompHyundai.com
Empleados con los que trabajó
avatar
BETH A BAILEY
Service Advisor
RG
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Ronnie G.
Denver, CO
2014 Hyundai Elantra Coupe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/11/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Mr. Ronnie E. Green Sr.
My visit was good and timely. I called to schedule the recall visit on Friday and they were able to fit me in on Saturday morning. All went well.
BOB C., Service Manager de Schomp Hyundai respondió el 11/11/2021 04:39 PM

Thank you, so much, for taking the time to review us!

We look forward to seeing you again soon!

Cheers,

BOB CONCIE
SCHOMP HYUNDAI OF AURORA, SERVICE MANAGER
100 Havana Street, Aurora, CO 80010
Text Me For Status Updates -  720-605-4678
Direct: 720.343.3470  |  Bob.Concie@schomp.com  |  SchompHyundai.com
Empleados con los que trabajó
avatar
BETH A BAILEY
Service Advisor
VC
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Vernon C.
Aurora, CO
2021 Hyundai Kona
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
10/12/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
4
Categoría: Service
Schomp Hyundai
I was not impressed with the dealership customer service.
BOB C., Service Manager de Schomp Hyundai respondió el 10/13/2021 10:24 AM

Thank you, so much, for taking the time to review us!

We apologize for the frustration you experienced durring your visit.  You are important and we did not investigate and communicate properly.  We will reach out and discuss with you. 

Again, please accept our apologies.


Cheers,

BOB CONCIE
SCHOMP HYUNDAI OF AURORA, SERVICE MANAGER
100 Havana Street, Aurora, CO 80010
Text Me For Status Updates -  720-605-4678
Direct: 720.343.3470  |  Bob.Concie@schomp.com  |  SchompHyundai.com
Empleados con los que trabajó
avatar
BETH A BAILEY
Service Advisor
AR
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Alice R.
Denver, CO
2005 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/04/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Service Visit for Oil Change
Service Advisor Beth was prompt and efficient in taking note of my various questions, consulted with the service guy and then got back to me with answers. It also helped that a video was provided with additional work needed to be done later on some other car parts.
BOB C., Service Manager de Schomp Hyundai respondió el 10/05/2021 07:44 AM

Thank you, so much, for taking the time to review us!

We look forward to seeing you again soon!

Cheers,

BOB CONCIE
SCHOMP HYUNDAI OF AURORA, SERVICE MANAGER
100 Havana Street, Aurora, CO 80010
Text Me For Status Updates -  720-605-4678
Direct: 720.343.3470  |  Bob.Concie@schomp.com  |  SchompHyundai.com
Empleados con los que trabajó
avatar
BETH A BAILEY
Service Advisor
KP
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Kenneth P.
Wheat Ridge, CO
2020 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/04/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Excellent service.
Schomp Hyundai is a quality dealer.
BOB C., Service Manager de Schomp Hyundai respondió el 10/05/2021 07:43 AM

Thank you, so much, for taking the time to review us!

We look forward to seeing you again soon!

Cheers,

BOB CONCIE
SCHOMP HYUNDAI OF AURORA, SERVICE MANAGER
100 Havana Street, Aurora, CO 80010
Text Me For Status Updates -  720-605-4678
Direct: 720.343.3470  |  Bob.Concie@schomp.com  |  SchompHyundai.com
Empleados con los que trabajó
avatar
BETH A BAILEY
Service Advisor
LK
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Lois K.
Denver, CO
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/02/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Recovered stolen vehicle
My 2017 Tucson was stolen and recovered with damage. Schomp handled the insurance claim and all the repairs. This was a very traumatizing experience since it was the second car I had stolen. My service advisor was wonderful. She was very kind and patient with all my questions. My car looks great! Thanks!
BOB C., Service Manager de Schomp Hyundai respondió el 10/05/2021 07:57 AM

Thank you, so much, for taking the time to review us!

We look forward to seeing you again soon!

Cheers,

BOB CONCIE
SCHOMP HYUNDAI OF AURORA, SERVICE MANAGER
100 Havana Street, Aurora, CO 80010
Text Me For Status Updates -  720-605-4678
Direct: 720.343.3470  |  Bob.Concie@schomp.com  |  SchompHyundai.com
Empleados con los que trabajó
avatar
BETH A BAILEY
Service Advisor
JG
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Jeanette G.
Aurora, CO
2019 Hyundai Kona
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/01/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Excellent
Everyone there is very nice and help. I have been going to them for 6 yrs wouldn’t go anywhere else.
BOB C., Service Manager de Schomp Hyundai respondió el 10/01/2021 01:10 PM

Thank you, so much, for taking the time to review us!

We look forward to seeing you again soon!

Cheers,

BOB CONCIE
SCHOMP HYUNDAI OF AURORA, SERVICE MANAGER
100 Havana Street, Aurora, CO 80010
Text Me For Status Updates -  720-605-4678
Direct: 720.343.3470  |  Bob.Concie@schomp.com  |  SchompHyundai.com
BOB C., Service Manager de Schomp Hyundai respondió el 10/01/2021 01:11 PM

Thank you, so much, for taking the time to review us!

We look forward to seeing you again soon!

Cheers,

BOB CONCIE
SCHOMP HYUNDAI OF AURORA, SERVICE MANAGER
100 Havana Street, Aurora, CO 80010
Text Me For Status Updates -  720-605-4678
Direct: 720.343.3470  |  Bob.Concie@schomp.com  |  SchompHyundai.com
Empleados con los que trabajó
avatar
BETH A BAILEY
Service Advisor
MJ
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Mark J.
Denver, CO
2006 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/20/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Outstanding personal service
I received wonderful personal care and service which not usual especially to the elderly. My service person was absolutely outstanding as she was kind and polite
DUSTIN J., General Manager de Schomp Hyundai respondió el 09/21/2021 08:47 AM

Thank you, so much, for taking the time to review us! We look forward to seeing you again soon!



Best Regards,

DUSTIN JOHNSON
SCHOMP HYUNDAI, GENERAL MANAGER
100 Havana Street, Aurora, CO 80010
Direct: 720-730-7526 | Dustin.Johnson@Schomp.com | SchompHyundai.com
Empleados con los que trabajó
avatar
BETH A BAILEY
Service Advisor
JB
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John B.
Aurora, CO
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/17/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
8
Categoría: Service
Service
I had an excellent experience.
BOB C., Service Manager de Schomp Hyundai respondió el 09/17/2021 12:53 PM

Thank you, so much, for taking the time to review us!

We look forward to seeing you again soon!

Cheers,

BOB CONCIE
SCHOMP HYUNDAI OF AURORA, SERVICE MANAGER
100 Havana Street, Aurora, CO 80010
Text Me For Status Updates -  720-605-4678
Direct: 720.343.3470  |  Bob.Concie@schomp.com  |  SchompHyundai.com
BOB C., Service Manager de Schomp Hyundai respondió el 09/17/2021 12:54 PM

Thank you, so much, for taking the time to review us!

We look forward to seeing you again soon!

Cheers,

BOB CONCIE
SCHOMP HYUNDAI OF AURORA, SERVICE MANAGER
100 Havana Street, Aurora, CO 80010
Text Me For Status Updates -  720-605-4678
Direct: 720.343.3470  |  Bob.Concie@schomp.com  |  SchompHyundai.com
Empleados con los que trabajó
avatar
BETH A BAILEY
Service Advisor
CB
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Cathleen B.
Denver, CO
2021 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/26/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
My favorite Hyundai dealership
All of the workers spoke and were friendly. The work on my car started immediately.

Beth took pictures all the way around the car before work started to show it was in excellent condition with no marks or dents.

I received a video of the work plus a written version.
The work was completed to my satisfaction and the car was brought to me when work was completed.
I will be bringing my Hyundai here for all future maintenance.
BOB C., Service Manager de Schomp Hyundai respondió el 08/26/2021 01:57 PM

Thank you, so much, for taking the time to review us!

We look forward to seeing you again soon!

Cheers,

BOB CONCIE
SCHOMP HYUNDAI OF AURORA, SERVICE MANAGER
100 Havana Street, Aurora, CO 80010
Text Me For Status Updates -  720-605-4678
Direct: 720.343.3470  |  Bob.Concie@schomp.com  |  SchompHyundai.com
BOB C., Service Manager de Schomp Hyundai respondió el 08/26/2021 01:57 PM

Thank you, so much, for taking the time to review us!

We look forward to seeing you again soon!

Cheers,

BOB CONCIE
SCHOMP HYUNDAI OF AURORA, SERVICE MANAGER
100 Havana Street, Aurora, CO 80010
Text Me For Status Updates -  720-605-4678
Direct: 720.343.3470  |  Bob.Concie@schomp.com  |  SchompHyundai.com
Empleados con los que trabajó
avatar
BETH A BAILEY
Service Advisor
SL
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Santiago L.
Denver, CO
2017 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/25/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Excellent service
Really nice place and friendly staff
BOB C., Service Manager de Schomp Hyundai respondió el 08/26/2021 07:03 AM

Thank you, so much, for taking the time to review us!

We look forward to seeing you again soon!

Cheers,

BOB CONCIE
SCHOMP HYUNDAI OF AURORA, SERVICE MANAGER
100 Havana Street, Aurora, CO 80010
Text Me For Status Updates -  720-605-4678
Direct: 720.343.3470  |  Bob.Concie@schomp.com  |  SchompHyundai.com
BOB C., Service Manager de Schomp Hyundai respondió el 08/26/2021 07:26 AM

Thank you, so much, for taking the time to review us!

We look forward to seeing you again soon!

Cheers,

BOB CONCIE
SCHOMP HYUNDAI OF AURORA, SERVICE MANAGER
100 Havana Street, Aurora, CO 80010
Text Me For Status Updates -  720-605-4678
Direct: 720.343.3470  |  Bob.Concie@schomp.com  |  SchompHyundai.com
Empleados con los que trabajó
avatar
BETH A BAILEY
Service Advisor
Cliente verificado
Denver, CO
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/17/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Hyundai Schomp in Aurora
The quality of service is excellent and the treatment too.
BOB C., Service Manager de Schomp Hyundai respondió el 08/18/2021 08:17 AM

Thank you, so much, for taking the time to review us!

We look forward to seeing you again soon!

Cheers,

BOB CONCIE
SCHOMP HYUNDAI OF AURORA, SERVICE MANAGER
100 Havana Street, Aurora, CO 80010
Text Me For Status Updates -  720-605-4678
Direct: 720.343.3470  |  Bob.Concie@schomp.com  |  SchompHyundai.com
Empleados con los que trabajó
avatar
BETH A BAILEY
Service Advisor
Cliente verificado
Aurora, CO
2011 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/16/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
8
Categoría: Service
Excellent
Excellent service very people friendly
DUSTIN J., General Manager de Schomp Hyundai respondió el 08/17/2021 07:46 AM

Thank you, so much, for taking the time to review us! We look forward to seeing you again soon!



Best Regards,

DUSTIN JOHNSON
SCHOMP HYUNDAI, GENERAL MANAGER
100 Havana Street, Aurora, CO 80010
Direct: 720-730-7526 | Dustin.Johnson@Schomp.com | SchompHyundai.com
Empleados con los que trabajó
avatar
BETH A BAILEY
Service Advisor
Cliente verificado
Denver, CO
2016 Hyundai Veloster
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/10/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Great Service Experience
Robert was wonderful to deal with. Explained everything that was going to be serviced on my vehicle and answered all my questions thoroughly.
Beth was also great to deal with over the phone.
BOB C., Service Manager de Schomp Hyundai respondió el 08/11/2021 10:05 AM

Thank you, so much, for taking the time to review us!

We look forward to seeing you again soon!

Cheers,

BOB CONCIE
SCHOMP HYUNDAI OF AURORA, SERVICE MANAGER
100 Havana Street, Aurora, CO 80010
Text Me For Status Updates -  720-605-4678
Direct: 720.343.3470  |  Bob.Concie@schomp.com  |  SchompHyundai.com
Empleados con los que trabajó
avatar
BETH A BAILEY
Service Advisor
Cliente verificado
Aurora, CO
2013 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/10/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Professional and efficient
They took the time to check on the vehicle when it came in off the road and left for dead. The follow through with the customer was exceptional. They even helped with grabbing my son’s skateboard, the little things.
Recomendado
BOB C., Service Manager de Schomp Hyundai respondió el 07/12/2021 09:08 AM

Thank you, so much, for taking the time to review us! We look forward to seeing you again soon!


Cheers,

BOB CONCIE
SCHOMP HYUNDAI OF AURORA, SERVICE MANAGER
100 Havana Street, Aurora, CO 80010
Text Me For Status Updates -  720-605-4678
Direct: 720.343.3470  |  Bob.Concie@schomp.com  |  SchompHyundai.com
BOB C., Service Manager de Schomp Hyundai respondió el 07/12/2021 09:09 AM

Thank you, so much, for taking the time to review us! We look forward to seeing you again soon!


Cheers,

BOB CONCIE
SCHOMP HYUNDAI OF AURORA, SERVICE MANAGER
100 Havana Street, Aurora, CO 80010
Text Me For Status Updates -  720-605-4678
Direct: 720.343.3470  |  Bob.Concie@schomp.com  |  SchompHyundai.com
Empleados con los que trabajó
avatar
BETH A BAILEY
Service Advisor
PF
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Pamela F.
Castle Pines, CO
2020 Hyundai Palisade
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/04/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Exceptional customer service
We recently moved from Buffalo to Denver to be with our family. As with all moves, we have experienced some highs and lows. Particularly with auto dealers. Ralph shop was one of those highs! Beginning with repairs our vehicle was involved in a hit-and-run accident. They assisted us in purchasing a new vehicle for our daughter and servicing our palisade which was having steering issues. They do it all! But I would be remiss if I didn’t say that that every issue was dealt with a smile, a passion to service their client and a willingness to extend themselves. We will only deal with Ralph shop dealerships and service for our new and existing vehicles in the future.
Recomendado
DUSTIN J., General Manager de Schomp Hyundai respondió el 07/06/2021 07:23 AM

Thank you, so much, for taking the time to review us! We look forward to seeing you again soon!



Best Regards,

DUSTIN JOHNSON
SCHOMP HYUNDAI, GENERAL MANAGER
100 Havana Street, Aurora, CO 80010
Direct: 720-730-7526 | Dustin.Johnson@Schomp.com | SchompHyundai.com
Empleados con los que trabajó
avatar
BETH A BAILEY
Service Advisor
SS
gravatar
Scotty S.
Aurora, CO
2018 Hyundai Ioniq Hev
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/13/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The service was perfect.
I had no problem scheduling my maintenance service. And everything went like clockwork. Everyone was very courteous to me.
Recomendado
DUSTIN J., General Manager de Schomp Hyundai respondió el 06/15/2021 08:32 AM

Thank you Scotty, so much, for taking the time to review us! We look forward to seeing you again soon!



Best Regards,

DUSTIN JOHNSON
SCHOMP HYUNDAI, GENERAL MANAGER
100 Havana Street, Aurora, CO 80010
Direct: 720-730-7526 | Dustin.Johnson@Schomp.com | SchompHyundai.com
Empleados con los que trabajó
avatar
BETH A BAILEY
Service Advisor
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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