BA

BRETE ARNOLD

Calificación General
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(505 reviews)
83

Cliente verificado
Cedar Fort, UT
2016 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/27/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Fantastic!!
The people here are so great! ;)
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 05/29/2019 05:37 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Empleados con los que trabajó

RW
gravatar
Ryan W.
Springville, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/22/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Best service ever
Each time I go to Murdock Hyundai I come away feeling like a valued customer. They are quick and efficient as they service my car. They have a great waiting area with a variety of drinks. The staff is courteous. They listen to me and resolve any concerns I have. I would tell anyone to go to Murdock Hyundai.
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 05/23/2019 04:14 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Empleados con los que trabajó

SG
gravatar
Sandra G.
Orem, UT
2015 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/11/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great customer service !!!
I've always had a great experience at Murdock Hyundai, employees are always courteous, helpful and willing to do what they can to make your time there pleasurable!!!
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 05/11/2019 05:51 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Empleados con los que trabajó

JS
gravatar
Joanne S.
Provo, UT
2017 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/07/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
very friendly and fun to be around
love going there
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 05/08/2019 10:40 AM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.
-Shawn Miller ( Service Manager )

Empleados con los que trabajó

Cliente verificado
Saratoga Springs, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/07/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Amazing environment
I can’t believe how helpful the sales team was when we had a problem with the service department. Jake stepped in to make sure everything was amazing. Once everything got figured out as far as the service my car looks amazing and the service was amazing!
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 05/08/2019 12:34 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Empleados con los que trabajó

LD
gravatar
Linda D.
Springville, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/03/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent service
The service writer was very professional and helpful. The facility was clean and while waiting for the service to be performed, several employees asked if I was being helped
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 05/03/2019 07:34 PM

Hi Linda,
Thank you for taking the time to respond to our survey.  We're so happy to hear that you had a good experience at our dealership!  We look forward to providing you with great service at your next appointment.
-Shawn Miller, Service Manager

Empleados con los que trabajó

JK
gravatar
James K.
Lehi, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/03/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
oil change
As usual, they were prompt with their service and very accomodating.
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 05/03/2019 07:30 PM

Hi James,
Thanks for your five star response to our survey!  We're happy to have been able to provide great service for you at your last visit.  Have an great day!
-Shawn Miller, Service Manager

Empleados con los que trabajó

Cliente verificado
American Fork, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/02/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service
Everyone is friendly and provides good service.
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 05/03/2019 07:29 PM

Dear Guest,
Thanks for responding to our survey!  We're always glad to hear that our service is friendly and helpful.  We look forward to being able to help out with your vehicle in the future.
-Shawn Miller, Service Manager

Empleados con los que trabajó

Cliente verificado
Springville, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/01/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
no appointment necessary for routine maintenance; free popcorn drinks, etc, while you wait in a comfortable setting; excellent service..friendly staff
the car wash was appreciated when service was over; the wait time was reasonable; had great confidence that I could trust the service .
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 05/03/2019 07:27 PM

Dear Guest,
Thank you for responding to our survey!  We're glad to hear that we provided you with trustworthy service.  Have an excellent day!
-Shawn Miiller, Service Manager

Empleados con los que trabajó

Cliente verificado
Pleasant Grove, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/01/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Quick service and kind employees
I came in the morning and they quickly did my oil change and washed my car. They were very warm and kind.
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 05/01/2019 07:02 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Empleados con los que trabajó

JR
gravatar
Joanne R.
Lindon, UT
2016 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/29/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Love my car!
The service is great and you have to love that free popcorn!
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 04/29/2019 04:55 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager
Empleados con los que trabajó

DW
gravatar
Dawain W.
Heber City, UT
2017 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/25/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Very friendly
Very friendly and great popcorn while waiting!
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 04/25/2019 05:22 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Empleados con los que trabajó

MR
gravatar
Maria R.
Heber City, UT
2018 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/23/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
The service department.
We purchased our 2018 Hyundai Santa Fe in November 2018 at Ken Garff, in Salt Lake. We decided to try Murdock for our first oil change and we were very pleased with the service. Brete was a major part of the satisfaction we felt. She made us feel very welcome and confident that our car was in the best hands. She explained the work that had been done (we had a recall notice that was handled at this time as well) and was willing to answer any questions we had. We will come back to Murdock, because of Brete, for our future car needs.
Maria Rackham
Heber, Utah
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 04/25/2019 05:23 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Empleados con los que trabajó

JF
gravatar
Jody F.
American Fork, UT
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
04/08/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
NA
NA
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 04/08/2019 05:15 PM

Thanks for the review. We do our best each day to make every guest's visit a 5 Star experience. Hopefully, we can “up our game” the next time you are in to see us and we could earn a 5 Star review from you. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Empleados con los que trabajó

ER
gravatar
Edward R.
Lindon, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/04/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Going great at Lindon Hyundai!
Brette took great care of us and got the transmission replaced on our 2013 Genesis in a timely way at no charge because it was under warranty. Thank you very much! great service.
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 04/04/2019 06:17 PM

I'm glad to hear that your visit with us went successfully and that we were able to get you back on the road in a timely manner. We want to make sure you feel like a priority and work hard to do so. I hope you will keep returning for your vehicle maintenance.
Thanks
Shawn Miller (Service Manager)

Empleados con los que trabajó

GS
gravatar
Greg S.
Salem, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/03/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Vehicle maintenance
Brette Arnold was very nice and very detailed with the vehicle condition.
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 04/04/2019 06:26 PM

I'm glad to hear that your experience went so well and that Brete treated you kindly. We want you to feel like a priority to us and hope that you will continue to see us for the maintenance of the car. 
Thanks
Shawn Miller (Service Manager)

Empleados con los que trabajó

JF
gravatar
Joann F.
Santaquin, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/02/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great
The service department does a great job and are very friendly.
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 04/02/2019 04:42 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Empleados con los que trabajó

LS
gravatar
Lisa S.
Santaquin, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/01/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Service Advisor
My visit to Murdock Hyundai was great. Took a little longer than expected, but I'm sure they were just busy that morning. My Service Advisor Brete was awesome, noticed a warning light that was on before I even mentioned it. I knew I needed tires and mentioned that I had a friend that had a tire shop so wouldn't get them at Hyundai. She was great and didn't try to pressure me into purchasing, but did mention the current sale they had going, which was fine. I've came once before and felt like every 5 minutes someone was coming in to tell me about something else I could do to my car that was unnecessary for me. Anyway loved my Service Advisor this visit!
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 04/01/2019 05:32 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Empleados con los que trabajó

PB
gravatar
Pauline B.
Orem, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/01/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good care
Friendly service.
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 04/01/2019 05:31 PM

I'm glad that your visit went so well! I hope you will keep returning to us for your service and we look forward to seeing you again.
Thanks
Shawn Miller (Service Manager)

Empleados con los que trabajó

Cliente verificado
Spanish Fork, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/30/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
same as always
they always get everything done that needs to be done in a timely manor and if I have any questions it is easy to get a hold of someone.
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 04/01/2019 05:22 PM

I'm pleased to hear that everything went well and that we've been able to serve you and keep your trust in us. I hope you'll keep returning to see us for all of your vehicle needs. Thanks!
Shawn Miller (service Manager)

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.