BRETE ARNOLD

Thank you Colleen for taking the time to participate with our survey. It is always encouraging when our customers rate us with 5 stars, it helps us grow as a company. We appreciate you.
-Shawn Miller (service manager)

Hey Daniel, Well first off I want to say thankyou for the time you took to comment feedback. I am sorry for all that confusion . I hope that everything was able to be straightend out for you. Any time that our customers can express their concerns or problems is always greatly encouraged, it helps us learn and grow as a service team and company. Please contact us if you have any further problems or concerns. We do appreciate  you as a customer.
-Shawn Miller (service manager)

Thanks Douglas for taking the time to comment and give us a 5 star rating. Any kind of input from our customers is greatly appreciated. If you have any questions or concerns please feel free to call our service department. 
Thanks again! 
- Shawn Miller (service manager)

Ana,

Thank you for your feedback! I'm glad to hear that you had a good visit with us recently. Let us know how we can serve you better in the future! 

Shawn Miller, Service Manager

Dear Guest,

Thank you for your feedback! We are glad that you had a good experience with us last time you were in. We look forward to serving you again soon!

Shawn Miller, Service Manager

Thank you for taking the time to respond to our survey! We are so happy to hear about your wonderful experience with our service department. I'm glad you took advantage of the free popcorn and drinks! We hope to see you again in the future!
-Shawn Miller ( Service Manager ) 

Dear Guest,

Thank you for your feedback! Being in the car service business is a lot like being a physician. If you want a problem to be solved, you have to listen to your patient! We are always committed to getting you and your vehicle back on the road as quickly as possible. We look forward to serving you again soon!

Shawn Miller, Service Manager

Alberta,

We are honored to be your service team! The thing to remember with us here at Murdock is the second you walk through our doors you become family. I hope we can continue to provide exceptional service and buying experiences for you and your loved ones. We look forward to serving you again soon!

Shawn Miller, Service Manager

Bobbie,
Thank you for taking the time to respond to our survey. We are so sorry that your experience with us was less than a 5 star experience. Your feedback is much appreciated and if there is anything else you could tell us about how to make ourselves better, please feel free to email back. We hope to make it up to you in the future by giving you a complete 5 star experience! Thank you again for your feedback.
-Shawn Miller (Service Manager)

Cristina--
Thank you for taking the time to answer our survey and thanks for the kind words.  We try to make each visit a 5 Star experience for all of our guests.  I'm glad you felt that was your experience as well.
--Shawn Miller
Service Manager

Marian,
Thank you for taking the time to respond to our survey. We are so glad that you had a great experience with us, and we are looking forward to having you back in with us in the future! Thank you again for your feedback and your kind words.
-Shawn Miller (Service Manager)

Dear Guest,

Thank you for you feedback! We have a thorough Multi-Point Inspection we perform with any service, which should have included a check-up on the tires. I apologize that you had an issue with them after your visit. I will make sure our guys maintain our standard of perfection for the future.

Shawn Miller, Service Manager

Angel,

Thank you for your feedback! Our technicians are always eager to give you quality parts and service at a price you'll love. Let us know how we can make your next experience even better!

Shawn Miller, Service Manager

Dear Guest,

Thank you for your feedback! We are always moving quickly and efficiently to get you and your vehicle back on the road and smiling again as soon as possible! Please let us know if there is anything else we can do to make your next visit with us even better. 

Shawn Miller, Service Manager

Ray,

Thanks for your feedback! Brete is pretty great, isn't she! We are grateful to have her on our team. All of our service advisors provide the best service around. We look forward to serving you again in the future!

Shawn Miller, Service Manager

Thanks for the honest feedback and for your time and effort to complete our survey. I apologize that your experience here wasn't up to standard.  Please allow us to contact you in the next few days to get further details and to see what we could have done to make your experience with us better. We do appreciate and value your business and strive to make every visit a 5 Star Experience. 
--Shawn Miller
Service Manager

Mark, 
Thank you for taking the time to respond to our survey. We are so glad that you had a great experience with us, and we are looking forward to seeing you again in the future. Thank you again for your kind words and your much appreciated feedback!
-Shawn Miller (Service Manager)

Brent,
Thank you so much for responding to our survey! We are happy to hear that you had a great experience with us, and our service was what you expected. We are looking forward to having you back in with us in the future! Thank you again for your feedback.
-Shawn Miller (Service Manager)

Randalynn,
Thank you for taking the time to answer our survey, we appreciate the feedback and are so happy to hear about your experience with our survey department. We strive to give the best customer service we can! I'm happy to hear you got that. 
-Shawn Miller (Service Manger) 

Dear Guest,

Thank you for your feedback! We are always anxious to give you the best service for the best price. Our goal is to keep you and your vehicle smiling and on your way! We look forward to serving you again soon!

Shawn Miller, Service Manager