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BRETE ARNOLD

Calificación General
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(505 reviews)
83

CP
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Cindy P.
Alpine, UT
2016 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/14/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service staff is great.
Every time I have gone to get service I have been treated professionally and every effort has been made to make sure all is explained and handled correctly.
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 11/15/2018 07:20 PM

Cindy,
Thank you so much for responding to our survey! We're happy to hear that you had a good experience with us and we're excited to have you back in when the time comes! Thank you again for your feedback.
-Shawn Miller (Service Manager)

Empleados con los que trabajó

Cliente verificado
Mapleton, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/14/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Nicely done.
Like the Uber for shuttles.
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 11/14/2018 06:13 PM

Thank you so much for responding to our survey! We're happy to hear that you had a good experience with us, here at at Murdock. We're looking forward to servicing you again in the future! Thank you again for your feedback.
-Shawn Miller (Service Manager)

Empleados con los que trabajó

Cliente verificado
Wallsburg, UT
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
11/10/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Okay
Why
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 11/10/2018 02:58 PM

Thank you for taking the time to respond to our survey! We're sorry that we took longer than expected to service your car. We hope to make it up to you the next time you come in and give you a 5 star experience! Thank you again for your feedback.
-Shawn Miller (Service Manager)

Empleados con los que trabajó

LG
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Lea G.
Fountain Green, UT
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/06/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
I appreciate the customer service provided.
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 11/06/2018 04:12 PM

Lea,
Thank you so much for responding to our survey. We're happy to hear that you had a good experience with us and we're excited to have you back in when that time comes around!

-Shawn Miller (Service Manager)

Empleados con los que trabajó

Cliente verificado
Cedar Hills, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/26/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent people
Good people and speedy Service
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 10/26/2018 02:51 PM

Thank you for taking the time to respond to our survey, we appreciate you taking time out of your day to do so. We are so glad to hear that you enjoyed your service appointment with us. We hope to keep doing business with you in the future!
-Shawn Miller
Service Manager 

Empleados con los que trabajó

NC
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Nicole C.
Provo, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/25/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
I love the waiting room!
Popcorn and drinks for free when waiting for my vehicle is awesome! Everyone is real friendly!
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 10/26/2018 02:58 PM

Thank you for taking time out of your day to respond to our survey. We are so glad to hear you love the free drinks and popcorn! We want our customers to enjoy there service appointment as much as possible! We look forward to doing business with you in the future. 

Empleados con los que trabajó

Cliente verificado
Pleasant Grove, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/22/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Service
They always give good service and are very good at keeping up with recall issues
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 10/23/2018 05:23 PM

Thank you for responding to our survey! We're happy you had a good experience and we're look forward to having you back in when that time comes again.

-Shawn Miller (Service Manager)

Empleados con los que trabajó

RI
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Ruth I.
Orem, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/20/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service!
I always have had great service at Murdock Hyundai. The service personal are pleasant, caring, and helpful!
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 10/23/2018 05:21 PM

Ruth, 
Thank you so much for taking the time to respond to our survey. We are so glad you had a good experience of with us and we're excited to have you back in when the time comes!

-Shawn Miller (Service Manager)

Empleados con los que trabajó

RH
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Randy H.
Orem, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/20/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Quick and friendly
They were quick and friendly and they did the job I asked them to do. They called me when it was done. It was easy. Thanks
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 10/20/2018 08:26 AM

Randy, 
Thank you for taking the time to respond to our survey! We really appreciate it. We're happy to hear that you had a great experience with us and we're excited to have you back in when that time comes. 

-Shawn Miller (Service Manager)

Empleados con los que trabajó

JS
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Jeffrey S.
Pleasant Grove, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/16/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Brete took great care of me and my car. She’s a delight to work with, and she made sure the issue with my car was totally resolved.
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 10/18/2018 06:06 AM

Thanks for responding to our survey, Jeffrey. We appreciate your business and enjoy helping you care for your car. We look forward to doing just that for years to come.
--Shawn Miller
Service Manager

Empleados con los que trabajó

GB
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Gavon B.
Orem, UT
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/14/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Bret
Bret is always amazing to work with in the service department. Thank you!
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 10/15/2018 03:09 PM

Thank you for taking the time to respond to our survey! We are glad to hear your experience with Bret was amazing! We appreciate your feedback, and we hope you continue to do business with us in the future!
-Shawn Miller 
Service Manager 

Empleados con los que trabajó

Cliente verificado
Orem, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/13/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Fast, convenient
Helpful and great story about family member getting service there too.
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 10/15/2018 02:18 PM

Thank you for your response to our survey. We enjoying helping our customers care for ty\heir cars and hope to do just that for you for years to come. We appreicate your business.
--Shawn Miller
Service Manager

Empleados con los que trabajó

JJ
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Jessica J.
Riverton, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/11/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Very Fast service, clean and not pushy!
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 10/12/2018 06:36 AM

Jessica--
Thank you fro your repsonse and for your busines. We try to make every visit for each service customer a 5 Star Experience for them. And we appreciate each one of our guests. We look forward to helping you care for your car for years to come.
--Shawn Miller
Service Manager

Empleados con los que trabajó

RQ
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Ryan Q.
Syracuse, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/11/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great customer service
They took care of all my requests quickly and effectively
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 10/11/2018 07:52 PM

Ryan,
Thank you so much for responding to our survey! We're happy to hear that you had a great experience with us. We're excited to have you back in when the time comes!

-Shawn Miller (Service Manager)

Empleados con los que trabajó

AA
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Ana A.
Provo, UT
2016 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/10/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
The service department is great. Billie treats us great, quick service.
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 10/11/2018 06:53 PM

Ana, 
Thank you so much for responding to our survey. We're so glad to hear that you had a great experience with us! We're looking forward to having you back in when the time comes.

-Shawn Miller (Service Manager)

Empleados con los que trabajó

WA
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William A.
Spanish Fork, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/08/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
You can always get in.
Service was great and everything is explained.
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 10/09/2018 04:04 PM

William,
Thank you so much for responding to our survey! We're happy to hear that you had a good experience with us and we're excited to have you back in when the time comes!

-Shawn Miller (Service Manager)

Empleados con los que trabajó

Cliente verificado
Orem, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/08/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Oil change and service of Haundai Santa Fe
Wonderful service. Great associates. Excellent all round. Thank you!
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 10/12/2018 06:46 AM

Thank you so much for responding to our survey! We are so happy to hear you can feel how much we appreicate you.  We enjoy caring for our customers as they care for their cars. We look forward to doing just that for you for years to come.
--Shawn Miller
Service Manager

Empleados con los que trabajó

JB
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Joel B.
Spanish Fork, UT
2015 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/08/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
good place to get service
I had excellent service
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 10/09/2018 03:29 PM

Joel,
Thank you so much for taking the time to respond to our survey. We really appreciate the feedback! We're happy to hear you had a good experience with us and we're excited to have you back in when that time comes!

-Shawn Miller (Service Manager)

Empleados con los que trabajó

MW
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Marc W.
Herriman, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/08/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Perfect
They do a perfect job every time I come in. Thanks again!
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 10/09/2018 03:11 PM

Marc,
Thank you so much for responding to our survey! We're happy to hear that you had a good experience with us. We're excited to have you back in when that time comes. Thank you again for your feedback!

-Shawn Miller (Service Manager)

Empleados con los que trabajó

Cliente verificado
Pleasant Grove, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/02/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Efficient
Fast service and didn’t try to sell me additional service that wasn’t needed.
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 10/02/2018 03:18 PM

Thank you so much for responding to our survey! We are happy to hear that you had great experience with us and we're excited to see you back with us when the time comes!

-Shawn Miller (Service Manager)

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.