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BRETE ARNOLD

Calificación General
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(505 reviews)
83

AC
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Anneta C.
Lehi, UT
2015 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/27/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Customer Service
I especially enjoy working with this Tech. She always remembers who I am. Checks out needs and makes suggestions. Goes the extra mile to make sure I'm comfortable and have a good experience.
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 08/28/2018 10:24 AM

Thank you for taking the time to leave us with your response. We really appreciate it!  We are so happy to hear that Brete took good care of you. We look forward to seeing you again!

-Shawn Miller (Service Manager)

Empleados con los que trabajó

MW
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Marc W.
Herriman, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/21/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
They really do care!
Murdock found what was wrong and fixed it under the warranty. No problem, no hassle. That is the way it is done at Murdock, True customer service, no excuses. I love them. Great job guys!
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 08/21/2018 03:15 PM

Thank you for taking the time to leave us with your review! We look forward to seeing you again in the future!

-Shawn Miller (Service Manager)

Empleados con los que trabajó

RG
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Rafael G.
Eagle Mountain, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/20/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The service department
The service was excellent and quick. The parts needed came the next day. Caden was awesome. I always recommend my family and friends to Murdock Hyundai.
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 08/20/2018 10:32 AM

Thank you for taking the time to leave us with your response. We really appreciate it. We are so happy to hear that you were pleased with your service here. We look forward to seeing you again in the future!

-Shawn Miller (Service Manager)

Empleados con los que trabajó

BM
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Becky M.
Pleasant Grove, UT
2016 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/14/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
a very long term customer!
Takes a long time to get what ever you need to get done to your vehicle but, the service is great and the service bay people seem to be very knowledgeable.
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 08/20/2018 10:11 AM

Thank you for taking the time to leave us with your response! We really appreciate it. We are happy to hear that you were pleased with your service. We look forward to seeing you again in the future!

-Shawn Miller (Service Manager)

Empleados con los que trabajó

SB
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Susan B.
American Fork, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/13/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
friendly staff. Do nottry to sell me things I dont need.
Two friends and my daughter own Hyundais. I send everyone I know/ Keep up the good work.
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 08/13/2018 07:56 PM

Thanks for the 5 star review! We look forward to seeing you again.

-Shawn Miller (Service Manager)

Empleados con los que trabajó

BT
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Barry T.
Syracuse, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/11/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
1st Service on my Santa Fe
I am treated like family. These guys and gals are always willing to go above and beyond.
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 08/13/2018 07:54 PM

Thanks for the awesome review! We really appreciate it. We look forward to seeing you again.

-Shawn Miller (Service Manager)

Empleados con los que trabajó

Cliente verificado
Santaquin, UT
2016 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/10/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great salesman
The team is willing to work hard to get you in to the car you want.
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 08/10/2018 11:52 AM

Thanks for taking the time to leave us with your response. We really appreciate it. We look forward to seeing you again in the future!

-Shawn Miller (Service Manager)

Empleados con los que trabajó

MS
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Michael S.
Pleasant Grove, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/09/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The best dealership I've come across
I will always go back to Murdock Hyundai. I feel they always go the extra mile to make me feel like I'm getting everything and more that I would want.
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 08/10/2018 10:57 AM

Thank you for taking the time to leave us with your response. We really appreciate it. We are so happy to hear that you were pleased with your service. We hope to see ya again!

-Shawn Miller (Service Manager)

Empleados con los que trabajó

RC
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Robert C.
Orem, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/09/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
As always, OUTSTANDING
Always receive outstanding sevice, prompt attention and made to feel like the most important customer.
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 08/10/2018 10:55 AM

Thank you for taking the time to leave us with your review. We really appreciate it. We are happy to hear you were pleased with your service. We look forward to seeing you again in the future!

-Shawn Miller (Service Manager)

Empleados con los que trabajó

Cliente verificado
Pleasant Grove, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/06/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Murdock Hyundai
I love my Hyundai. Great warrantee, great service. All of my experiences with Murdock Hyundai have been positive.
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 08/06/2018 03:50 PM

Thank you for taking the time to leave us with your response. We really appreciate it. We look forward to seeing you again in the future!

-Shawn Miller (Service Manager)

Empleados con los que trabajó

JC
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Julie C.
Provo, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/06/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Brete
Brete is awesome, very knowledgeable and helpful. Keeps us upadated on all that is being done. Your sevice Dept would not be the same without her, Thanks Brete, 5 Stars for her!!!
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 08/06/2018 03:40 PM

Thank you for the 5 star review. We really appreciate it. We are so happy to hear that Brete was helpful and pleasant to work with. We look forward to seeing you again in the future.

-Shawn Miller (Service Manager)

Empleados con los que trabajó

Cliente verificado
Levan, UT
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
07/31/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
HaPpY most of the time
Most visits have been great....just this time, wait time was a little too long!
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 08/03/2018 10:31 AM

Thank you for taking the time to leave us with your response. We really appreciate it. We are sorry to hear that you waited here longer then expected. We will address those issues in future training. Again, we apologize for any inconvenience we may have caused you. We hope to see you again in the future.

-Shawn Miller (Service Manager)

Empleados con los que trabajó

SP
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Stephen P.
Orem, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/31/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service and excellent customer service
Always good advice and service
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 08/03/2018 10:47 AM

Thanks for the 5 star review! We really appreciate it. We look forward to seeing you again in the future!

-Shawn Miller (Service Manager)

Empleados con los que trabajó

Cliente verificado
Provo, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/26/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Very Very Pleased
They did a great job with my concerns. I had taken my car into another place to have the oil changed prior to a trip and that place didn't install the covers correctly and cause some weird noise. Murdock of Lindon found the problem and fixed it on the spot. They were timely and quick. I also asked them to look at a couple other things that was not part of the original service request. They did a complete job and I left feeling very confident in their skills. They did need to order a part in for one issue. The part came quickly and I am scheduling with them to make that replacement. Thank you Murdock Hyundai!! Very Pleased customer
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 07/27/2018 10:31 AM

Thanks so much for the awesome review! We really appreciate it. We are so happy to hear that you were pleased with your service. We look forward to seeing you again in the future.

-Shawn Miller (Service Manager)

Empleados con los que trabajó

JS
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James S.
Orem, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/24/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Quickly oil change
Quick oil change
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 07/24/2018 12:05 PM

Thank for the awesome review! We really appreciate it. We look forward to seeing you again in the future.

-Shawn Miller (Service Manager)

Empleados con los que trabajó

DC
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Duane C.
Payson, UT
2018 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/23/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
very good Brett was very accodomaidtin
thank you
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 07/24/2018 10:47 AM

Thank you for taking the time to leave us with your review. We really appreciate it. We look forward to seeing you again in the future!

-Shawn Miller (Service Manager)

Empleados con los que trabajó

DL
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Deborah L.
Orem, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/21/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Love these folks
Brete in service is always so amazing.
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 07/23/2018 02:19 PM

Thank you for taking the time to leave us with a review! We really appreciate it. We look forward to seeing you again in the future.

-Shawn Miller (Service Manager)

Empleados con los que trabajó

LH
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Lynda H.
Orem, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/19/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Brete with an "e" is the best!
Brete with an "e" is the best with customer service and concern. She definitely is making sure that my car is getting fixed. She is a female in a traditional male occupation and noticed that she is giving several young women an opportunity to follow in her footsteps. I am not a militant feminist but I was happy to see these women doing what they choose to do in what is not a traditional female job! Way to go Brete and Team Brete!
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 07/23/2018 12:05 PM

Thank you for taking the time to leave us with your review. We really appreciate it! We are happy to hear that Brete took good care of you. We look forward to seeing you again in the future!

-Shawn Miller (Service Manager)

Empleados con los que trabajó

Cliente verificado
UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/10/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service Team at Lindon - Brete'
Efficient, Honest, great about checking in!
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 07/10/2018 01:40 PM

Thank you for taking the time to leave us with your response. We really appreciate it. We hope to see you again!

-Shawn Miller (Service Manager)

Empleados con los que trabajó

Cliente verificado
Spanish Fork, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/09/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Freindly, Quick to provide service
I got the car washed while picking up my license plates. People there are cheerful and very helpful each time I have been there.
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 07/10/2018 06:24 AM

Thanks for the awesome review! We really appreciate it. We are happy to hear that you were pleased with your service. We look forward to seeing you again in the future!

-Shawn Miller (Service Manager)

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.