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BRETE ARNOLD

Calificación General
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(505 reviews)
83

RZ
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Richard Z.
Saratoga Springs, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/06/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Recalls
Everyone was friendly and went out of their way to get our stuff done on our car. We really appreciate it. Brette was amazing.
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 07/06/2018 12:59 PM

Thank you for taking the time to leave us with your response. We really appreciate it. We look forward to seeing you again in the future!

-Shawn Miller (Service Manager)

Empleados con los que trabajó

Cliente verificado
Pleasant Grove, UT
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
07/05/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Great service by excellent mechanics.
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 07/06/2018 10:10 AM

We are sorry to hear that your oil change was not completed in a timely manner. They should typically range from 60-90 min. We know how frustrating it can be to wait longer then the expected time. We apologize for any inconvenience we may have caused you. We hope to see you again in the future.

-Shawn Miller (Service Manager)

Empleados con los que trabajó

TC
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Thomas C.
Draper, UT
2013 Hyundai Santa Fe S
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
07/03/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Poor Quality Control
You need to actually torque a oil drain plug; not hand tighten it!
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 07/05/2018 04:30 PM

I apologize for the frustration . Our Manager will be contacting you in the next 24 to 48 hrs. Again I apologize for any inconvenience.

Empleados con los que trabajó

AR
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Andres R.
Orem, UT
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
07/03/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Don't bring your car here. Avoid this place.
They don't care about you. This place only care about money. These people are going to lie to you. Avoid this place. You are going to have manu many regrets. Trust me.
No Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 07/05/2018 04:38 PM

I apologize for any frustration caused our manager will be contacting you in the next 2 days. I thank you for your business and will do all I can do to better our performance and care for our guests.

Thank you
Shawn

Empleados con los que trabajó

RT
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Ryan T.
Gunnison, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/26/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Great Service
These guys treat you like royalty.
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 06/29/2018 10:12 AM

Thanks for the awesome review! We are happy to hear that you were pleased with your service. We look forward to seeing you again in the future.

-Shawn Miller (Service Manager)

Empleados con los que trabajó

DS
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Douglas S.
Payson, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/25/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Fast and professional
These folks are always fast, always professional. Friendly service and worth returning.
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 06/29/2018 10:03 AM

Thanks for the awesome review! We are happy to hear that you were pleased with your service. We look forward to seeing you again in the future.

-Shawn Miller (Service Manager)

Empleados con los que trabajó

ED
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Elayn D.
Tooele, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/24/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great, fast service
I live 58 miles from Murdock Hyundai in Lindon. I dropped my car off on June 16 because the air conditioning had stopped working. Brete checked my car in and was very friendly and helpful. Within approximately 4 hours, I received a call that my car was repaired. The ac compressor had to be replaced. I am impressed with the great customer service that I received. I also would like to commend Brete on her great attention to detail and awesome customer service. I have worked with her previously and she never fails to impress me.
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 06/29/2018 09:58 AM

Thank you for the feedback. We are happy to hear that Brete was of good service to you. We look forward to seeing you again in the future!

-Shawn Miller (Service Manager)

Empleados con los que trabajó

Cliente verificado
Mapleton, UT
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/18/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly, efficient timely service
Great place to take your Hyundai. Good Service
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 06/19/2018 08:31 AM

Thanks for the 5 star review! We really appreciate it. We look forward to seeing you again in the future.

-Shawn Miller (Service Manager)

Empleados con los que trabajó

KW
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Kacey W.
Salem, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/16/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
people
great job
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 06/18/2018 03:00 PM

Thanks for the awesome review! We really appreciate it. We look forward to seeing you again in the future!

-Shawn Miller (Service Manager)

Empleados con los que trabajó

JH
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Joseph H.
Lindon, UT
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
06/15/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Typical car dealership
They play the usual games and do not communicate well and cover up mistakes.
No Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 06/18/2018 12:20 PM

Thank you for taking the time to leave us with a review! We appreciate the opportunity to learn from our mistakes and improve our service quality. We are sorry to hear that there was not good communication between you and your service advisor. We understand how frustrating that can be. We will have your service advisor in contact with you shortly to try and make things right. Again, we apologize for any inconvenience we may have caused you. We hope to see you again in the future!

-Shawn Miller (Service Manager) 

Empleados con los que trabajó

BR
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Byron R.
Cedar Hills, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/14/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Good service
This place is always a great choice, they take care of you and you car. Staff is friendly and always quick to help
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 06/15/2018 01:58 PM

Thanks for the awesome review! We appreciate your feedback. We're happy to hear that you were pleased with your service. We look forward to seeing you again in the future.

-Shawn Miller (Service Manager)

Empleados con los que trabajó

Cliente verificado
Orem, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/10/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Absolutely fantastic service.
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 06/12/2018 01:14 PM

Thanks for the 5 star review! We're happy to hear that you were pleased with your service. See you next time!

-Shawn Miller (Service Manager)

Empleados con los que trabajó

NH
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Nadine H.
Lehi, UT
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/01/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Santa Fe
Love my car
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 06/01/2018 11:13 AM

Thank you for taking the time to leave us with your response! We really appreciate it. We look forward to seeing you again in the future.

-Shawn Miller (Service Manager)

Empleados con los que trabajó

CH
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Charles H.
Springville, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/31/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Person making appointment, person receiving my vehicle, parts, mechanics, payment office
Very professional. Not out to sell me what I don't need. Friendly and courteous. Thorough and satisfying work.
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 06/01/2018 11:09 AM

Thank you so much for the 5 star review! We are so happy to hear that you were pleased with your service. We look forward to seeing you again in the future!

-Shawn Miller (Service Manager)

Empleados con los que trabajó

RH
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Rex H.
Springville, UT
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/28/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great customer care!
A+ service!
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 05/29/2018 10:02 AM

Thanks for the outstanding review! It is greatly appreciated. We look forward to seeing you again in the future.

-Shawn Miller (Service Manager)

Empleados con los que trabajó

SW
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Suzanne W.
Salem, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/27/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service!
Great and friendly service!
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 05/29/2018 10:00 AM

Thank you for the 5 star review! We really appreciate it. We are happy to hear that you were pleased with your service. We look  forward to seeing you again in the future.

-Shawn Miller (Service Manager) 

Empleados con los que trabajó

JH
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Jared H.
Spanish Fork, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/24/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Treated Well
Me and my entire family love the fact that we have drinks, popcorn and cookies awaiting us as we wait for car repairs. That makes it nice and feel appreciated.
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 05/25/2018 09:12 AM

Thanks for the awesome review! We are happy to hear that you were in good hands and taken care of. We look forward to seeing you again in the future.

-Shawn Miller (Service Manager)

Empleados con los que trabajó

JT
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Jeffery T.
Lindon, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/24/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Awsome!!
Always a good experience!!
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 05/25/2018 09:03 AM

Thank you for taking the time to leave us with your awesome review! We really appreciate it. We look forward to seeing you again in the future.

-Shawn Miller (Service Manager)

Empleados con los que trabajó

Cliente verificado
Springville, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/24/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Oil Change
They are always friendly and willing to answer any and all questions. It is pretty fast service.
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 05/25/2018 08:56 AM

Thanks for the 5 star review! We really appreciate it. We are looking forward to seeing you again in the future!

-Shawn Miller (Service Manager)

Empleados con los que trabajó

CC
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Carla C.
Vernal, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/20/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Hyundai
I was very pleased with the service we received. Employees are always so helpful and go above and beyond with their service
Recomendado
SHAWN M. de Murdock Hyundai Lindon respondió el 05/21/2018 10:45 AM

Thank you for taking the time to leave us with your review. We really appreciate it. We look forward to seeing you again in the future.

-Shawn Miller (Service Manager)

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.