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BRETE ARNOLD

Calificación General
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(505 reviews)
83

Cliente verificado
Cedar Hills, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/12/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
People
Helpful
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 07/13/2019 08:35 AM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Empleados con los que trabajó

Cliente verificado
Springville, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/11/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Had my car checked out recently and due to the fact that it was the end of the day on a Friday he service schedule was pretty backed up. They sent me home in a Lyft and when my car was ready the sent another one out to pick me up!
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 07/13/2019 08:34 AM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Empleados con los que trabajó

ML
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Moe L.
Alpine, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/10/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
A/C Repair
The Murdock Hyundai service department has always been super professional and accommodating whenever I've gone in for repairs or check-ups. They are very communicative and informative on everything that's taking place on my car and have really gone out of their way to "soften" the costs involved for any repair - particularly the more costly ones. I'm very pleased with them overall!
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 07/10/2019 03:11 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Empleados con los que trabajó

CG
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Colleen G.
Lehi, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/05/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Always aims to please.
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 07/06/2019 10:58 AM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Empleados con los que trabajó

GP
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Gavin P.
Orem, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/05/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Brete, was very kind and kept me updated the whole time they were working on the car. They even washed and dried my car for me!
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 07/06/2019 10:58 AM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Empleados con los que trabajó

EJ
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Eric J.
Orem, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/28/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
My opinion.
The people, the service and the service coupons that I get from them.
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 06/28/2019 04:15 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Empleados con los que trabajó

LG
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Lindsay G.
Springville, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/25/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Above and beyond
Brette did an amazing job gettin the very beginning making sure my kids and I were taken care of while my car was checked after finding out the bad news with my engine she arranged everything to get me and my kids home and to get a rental car. She checked in several times throughout the process and continually tried to make sure there wasn't more that she could do. I will be very hard pressed to go anywhere but there because of the amazing treatment I recieved.
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 06/25/2019 06:35 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Empleados con los que trabajó

BH
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Breeann H.
Eagle Mountain, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/20/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Everyone was nice and informative
Everyone in the service department was so nice and helpful.
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 06/21/2019 03:27 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Empleados con los que trabajó

Cliente verificado
Orem, UT
2015 Hyundai Santa Fe S
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
06/19/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good job
Service advisor was great.
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 06/19/2019 03:30 PM

Thanks for the review. We do our best each day to make every guest's visit a 5 Star experience. Hopefully, we can “up our game” the next time you are in to see us and we could earn a 5 Star review from you. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Empleados con los que trabajó

Cliente verificado
Orem, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/19/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Brete did an outstanding job
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 06/19/2019 03:30 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Empleados con los que trabajó

JJ
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Judith J.
Orem, UT
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
06/17/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Overall pleased.
Staff very apologetic about small mishaps. We had a good laugh!
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 06/17/2019 06:47 PM

Hi Judith,
Thanks for taking the time to fill out our survey!  We appreciate the feedback and are glad to hear that you were taken care of.  We hope to take care of your vehicle again in the future, this time with fewer mishaps! 
-Shawn Miller, Service Manager

Empleados con los que trabajó

LS
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Loren S.
Lehi, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/17/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Serv
Excellent quick service.
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 06/17/2019 06:51 PM

Hi Loren,
We're so glad to hear that your last visit with us was short and sweet!  Thanks for taking the time to fill out this survey, and we look forward to seeing you again for any future service your vehicle may need.
-Shawn Miller, Service Manager

Empleados con los que trabajó

MB
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Mark B.
Orem, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/08/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
EXCELLENT STAFF AND SERVICE!!!!
From purchasing a car to my most recent service experience, Murdock Hyundai has always maintained a consistent top notch professional, friendly, and very helpful experience. I usually don't feel comfortable recommending dealers to my friends because it always seems to come back and bite me. However Murdock Hyundai is definitely the exception to my "rule of thumb".
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 06/08/2019 02:12 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Empleados con los que trabajó

Cliente verificado
Lehi, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/07/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Brete Arnold - Best Service Advisor
Go see Brete. She’s the best.
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 06/07/2019 07:33 PM

Dear Guest,
Thank you for being willing to respond to our survey!  We're always to glad to hear that you had a good experience with us, and we're happy to hear that Brete took good care of you.  Have an excellent day!
-Shawn Miller, Service Manager

Empleados con los que trabajó

BJ
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Benjamin J.
Provo, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/05/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good service
They took the time to explain the services and recommendations. The service was prompt and well done.
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 06/05/2019 04:32 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Empleados con los que trabajó

BG
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Bobbi G.
Vernal, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/02/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great dealership!
I drop off the car, service is recommended but I don't feel like I'm being pushed, service done quickly. I've had a great experience with Murdock Hyundai Lindon.
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 06/03/2019 06:49 AM

Bobbi,

Thanks for your review! I'm so glad to hear that you had a good experience with our service department. We hope to see you again in the future for your regular maintenance!

Shawn Miller, Service Manager

Empleados con los que trabajó

DL
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Deborah L.
Orem, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/01/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service
My service was great. Brete is always outstanding to work with.
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 06/01/2019 10:28 AM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller
Service Manager

Empleados con los que trabajó

ER
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Earl R.
Pleasant Grove, UT
2013 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/31/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Good visit
Everything was done on time as promised
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 06/01/2019 10:32 AM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Empleados con los que trabajó

DF
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Dallin F.
Provo, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/31/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
J
H
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 06/01/2019 10:48 AM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Empleados con los que trabajó

KL
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Krystle L.
UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/28/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Accommodating
When I was there Brete took the best care of me. She was very friendly and cared about my experience. The only thing I wasn’t happy about was when I checked out to pay when picking up my car. Nobody communicated the car mats I asked to purchase that were supposed to be in my car. When I got there I had to wait a little while and wait for my car to be cleaned instead of having it done.
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 05/29/2019 05:35 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.