AF

Ashton Fowler

Calificación General
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(267 reviews)
79

KJ
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KARLA J.
Dalton Gardens, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/17/2023
cliente verificadoCliente Verificado
9
Categoría: Service
Oil and tire sensor change
They were professional and quick and didn't try to upsell me. I recommend their service department!
Haley B. de Mike White Ford of Coeur d'Alene respondió el 02/22/2023 11:03 AM

Karla, thank you for the 5 star review! We're very proud of our service department and will pass along your kind words. Thank you for choosing Mike White Ford.

Empleados con los que trabajó

MS
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MARK S.
Rathdrum, ID
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
02/17/2023
cliente verificadoCliente Verificado
10
Categoría: Service
Oil change
Great fast service very professional customer service my truck was done before the estimated time. However they did not reset the oil life luckily that was the first thing I checked when I got into the truck and reset it myself.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 02/22/2023 11:02 AM

Mark, thank you for the positive review. We're sorry about the oil life notification and have re-visited the topic with our team so that we can work to avoid the issue in the future. Thank you for letting us know!

Empleados con los que trabajó

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RONALD B.
Oakesdale, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/17/2023
cliente verificadoCliente Verificado
10
Categoría: Service
Friendly , professional and fast.
These folks are amazing from the time you drive in until you leave. On time , every time is my experience.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 02/22/2023 10:57 AM

Ronald, thank you for the amazing review! We appreciate your kind words and look forward to serving you again in the future. 

Empleados con los que trabajó

JL
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JEFFREY L.
Post Falls, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/16/2023
cliente verificadoCliente Verificado
10
Categoría: Service
Best service department ever !!!
I'm extremely happy with Mike White Ford Of Coeur d Alene , Idaho. I've been a customer for 10 years now , and I'm treated like I'm a family member. I stop by on occasions to chat , enjoy the free coffee , learn new things about the auto industry and meet lots of new people there. If you need any help in the sales department , please ask for " Curly " !! You wont find a more honest and caring salesman. I have known him for 10 years now.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 02/17/2023 03:06 PM

Jeff, always a pleasure to see you! Thank you for coming to Mike White Ford! 

Empleados con los que trabajó

Cliente verificado
Hayden, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/16/2023
cliente verificadoCliente Verificado
10
Categoría: Service
Right on Time and Thorough
Took my Escape in for oil, lube, and filter; new battery; and new wiper blades. I chose to wait at the dealership and read a book. My Service Assistant, Ashton, was great. He said it would take an hour to an hour and a half. He was right. He came to get me in the waiting area at one hour and 15 minutes. I had special instructions regarding the protective guard under the motor that has a tendency to come loose and drag between oil changes. Ashton made sure the technicians double checked it and made it secure. It was a very satisfactory appointment. Thank you.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 02/16/2023 11:23 AM

Anonymous, thank you for the fantastic review! We're so glad that your Escape was thoroughly taken care of and that Ashton was great! We will be sure to pass along your kind words. Thank you for choosing Mike White Ford!

Empleados con los que trabajó

Cliente verificado
Athol, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/14/2023
cliente verificadoCliente Verificado
10
Categoría: Service
Super Quick & Friendly
Like always they go over everything that they did, everyone was kind & seemed genuinely happy to be there. They fixed my back window washer while they did the oil change & provided the best service possible!
Haley B. de Mike White Ford of Coeur d'Alene respondió el 02/16/2023 11:14 AM

Anonymous, thank you for the 5 star review. We're very proud of our team and glad that you had such a pleasant experience with them. Thank you for choosing Mike White Ford!

Empleados con los que trabajó

Cliente verificado
Ritzville, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/13/2023
cliente verificadoCliente Verificado
10
Categoría: Service
Oil change light replacement
Customer service was great. We live 88 miles from Mike White Ford and we’re running late. They were still able to service us, had an oil change, both low beams replaced, and the wiper dispenser replaced. Found out the part was faulty, he ordered a new part and told us to bring it back at our convenience. Will never go anywhere else
Haley B. de Mike White Ford of Coeur d'Alene respondió el 02/16/2023 11:13 AM

Anonymous, thank you for the great review! Life happens and we understand about running late. We're grateful that you were so understanding about the faulty part. We appreciate your kind words and continued patronage!

Empleados con los que trabajó

DS
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DICK S.
Coeur D Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/08/2023
cliente verificadoCliente Verificado
10
Categoría: Service
Always friendly staff, especially Tara and Curley.
Every time we have had our truck serviced, it has been done in a timely manner. Employees are always pleasant.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 02/09/2023 09:26 AM

Dick, thank you for the 5 star review! We're proud of our team and glad that you've had such positive experiences with them! We'll be sure to pass along your kind words. Thank you for choosing Mike White Ford!

Empleados con los que trabajó

JJ
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JASON J.
Rathdrum, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/06/2023
cliente verificadoCliente Verificado
10
Categoría: Service
Service Dept. was great.
Too many details wanted when asking about my experience. Plan and Simple answers. Service dept. was great.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 02/08/2023 03:03 PM

Jason, thank you for the 5 star review! We appreciate your kindness and look forward to serving you again in the future.

Empleados con los que trabajó

MG
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MARIO G.
Hayden, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/01/2023
cliente verificadoCliente Verificado
10
Categoría: Service
Battery check and replacement.
Stopped in the afternoon and service replaced my battery who were quick and efficient.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 02/06/2023 02:44 PM

Mario, thank you for the 5 star review! We're grateful that you trusted us with your battery check and replacement. Thank you for choosing Mike White Ford!

Empleados con los que trabajó

CH
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CINDY H.
Hayden, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/28/2023
cliente verificadoCliente Verificado
10
Categoría: Service
Owner
Service was great. Nice job well done.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 01/31/2023 02:39 PM

Cindy, thank you for the great review! We look forward to serving you again in the future!

Empleados con los que trabajó

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ED A.
Coeur D Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/25/2023
cliente verificadoCliente Verificado
8
Categoría: Service
.
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Haley B. de Mike White Ford of Coeur d'Alene respondió el 01/25/2023 03:02 PM

Ed, thank you for the 5 star review! We're continually grateful that you choose to come to Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

Cliente verificado
Dalton Gardens, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/20/2023
cliente verificadoCliente Verificado
10
Categoría: Service
Oil Change
Mike White Ford was quick and efficient for my oil change. I even got to visit with "Curly" who sold me my 2020 Edge originally in 1999.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 01/23/2023 09:12 AM

Anonymous, thank you for the 5 star review! We're so glad that you had such a pleasant experience and that you even got to visit with Curly for a bit! We look forward to serving you again in the future!

Empleados con los que trabajó

PK
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PAMELA K.
Saint Maries, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/17/2023
cliente verificadoCliente Verificado
10
Categoría: Service
Great service all the way around. Accommodating!
They all work in a professional and friendly manner..
Haley B. de Mike White Ford of Coeur d'Alene respondió el 01/23/2023 09:06 AM

Pamela, thank you for the great review! We love hearing that our team is conducting ourselves in a professional and friendly manner. That's always our goal! Thank you for choosing Mike White Ford!

Empleados con los que trabajó

PW
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PATRICK W.
Rathdrum, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/17/2023
cliente verificadoCliente Verificado
10
Categoría: Service
Flawless Service Experience
Kudos to your service team. I brought my son in to service his (new to him) 2012 Ford Escape we purchased from your dealership. Your advisor was meticulously in explaining the service that was performed and the follow-up for a small leak that was discovered. Good job on being professional, courteous and informative.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 01/23/2023 09:05 AM

Patrick, thank you for the flawless review! It was truly our pleasure to help serve your son and his Escape! Thank you for trusting our team and continuing to be part of the Mike White Ford family!

Empleados con los que trabajó

AC
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AARON C.
Post Falls, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/17/2023
cliente verificadoCliente Verificado
10
Categoría: Service
Great service!
My service appointment was on time, easy, and fast! Thanks!
Haley B. de Mike White Ford of Coeur d'Alene respondió el 01/23/2023 08:33 AM

Aaron, thank you for the great review! "On time, easy, and fast" is how we always want our service appointments to be described. Thank you for choosing Mike White Ford!

Empleados con los que trabajó

RB
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RICHARD B.
Spokane, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/14/2023
cliente verificadoCliente Verificado
10
Categoría: Service
Vehicle service
I purchased my truck at Mike White, at the time it was Parker Ford. I have continued my patronage by having Mike White Ford service my vehicle. The service department team at Mike Whites are always courteous and professional. They give me a time estimate to have tge work complete and have always met or exceeded that time frame. Tgat has not been my experience at other dealerships.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 01/23/2023 08:27 AM

Richard, thank you for the kind review. We are so grateful that you choose to keep returning to Mike White Ford and you've had multiple positive experiences with our team. Your words mean a lot to us! Thank you for giving us the opportunity to serve you!

Empleados con los que trabajó

CS
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CODY S.
Hayden, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/12/2023
cliente verificadoCliente Verificado
10
Categoría: Service
Quick service
Showed up for a scheduled oil
change early and Ashton got me right in and I was able to get in and out faster than anticipated. He also gave some excellent advice on my halogen lights that was very valuable info.

Also, AJ, my regular service advisor I’ve worked with a lot (always been great), went out of his way to give a friendly hello and check in to see how everything was going. Appreciate being recognized and treated like a valued customer!
Haley B. de Mike White Ford of Coeur d'Alene respondió el 01/19/2023 03:09 PM

Cody, thank you for the 5 star review! We're always happy when we can exceed expectations and provide a friendly experience! We look forward to serving you again in the future.

Empleados con los que trabajó

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VERN S.
Plummer, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/12/2023
cliente verificadoCliente Verificado
10
Categoría: Service
Great experience with everyone there!
Each one was very thorough in explaining from start to finish.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 01/19/2023 03:08 PM

Vern, thank you for the great review! We're proud of our team and glad that you had a great experience with them. Thank you for choosing Mike White Ford!

Empleados con los que trabajó

Cliente verificado
Rathdrum, ID
Ford F350
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/12/2023
cliente verificadoCliente Verificado
10
Categoría: Service
Very good service.
Everything went great and my truck was done on time as promised. They also help with a tire quote and gave me a great price on some new tires.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 01/18/2023 04:28 PM

Anonymous, thank you for the great review! We're so glad that we were able to take care of your needs and give you a tire quote as well. Thank you for choosing Mike White Ford!

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.