Accompanied my niece to pick up new Tucson. Her first experience with a new car purchase. Arrived at
scheduled time. Apparently another customer arrived 3 hours late for their appointment and they took them ahead of us. We arrived at 5 pm and didn’t get out until 8pm. Very disrespectful and disappointing. I called and left VM for sales manager and requested follow up call to discuss. Mr. Kertes couldn’t be bothered to call me back. Also we put down a substantial amount of cash on the car and was told we needed a cashiers check which we brought. Then we were told that a cashiers check would trigger a form being sent to IRS and that we could have used a personal check which would not have triggered a report. Josh was fine as a salesperson but the decision to put another customer ahead of us was made by people above him. Not a pleasant experience. Being ignored by sales manager is not okay. Also based on my recommendation to use Bowser my niece drove from north hills to purchase car here. Won’t make that recommendation again!
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Best place to purchase an auto and to get it serviced. The staff is always so helpful and they go abo
ve and beyond to get you the auto you want.
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If you’re shopping for a car and want an easy, friendly experience, you can find it here. Ultimately,
we did not purchase a car, however our sales man was patient and informative. Go see George Sfakios - great experience.
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If you don't buy from Coastal Hyundai, First off what are you doing? Secondly, Tiger Woods has a Gene
sis so it makes you cool when you buy one.
Thirdly, it is just as welcoming as grandma's house on thanksgiving with the guarantee of juicy/tender turkey..... No doubt will you be beyond happy with the car you purchase here. The technology and even the special edition features (see sales rep Travis nelson for details). The sales team wants you to love the ride and be safe! My experience was absolutely amazing and I am fully satisficed with my car. I recommend peaking in to see the friendly faces because they really are a family and it makes the buying "hassel" more pleasurable.
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They were flexible letting me drop my car off early. They send video of my vehicle during servicing,
with recommendations. Have always been friendly.
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Hunter was a very kind personable service rep. I was in and out in an hour. I was very Happy with t
he service that Hunter provided and the mechanics that worked on the car. Thank you
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