We apologize for the concerns you have experienced. As much as we'd like to assist, transactions between the dealership and the consumer are strictly between those parties. We're unable to intervene in any sales disputes. We encourage you to work with the dealership's respective department manager or the general manager as they're directly involved and will be in the best position to assist. ^cc

We sincerely apologize for the confusion regarding your vehicle records, and thank you for informing us that you traded in your Santa Fe for a Mazda CX-90. We have updated our system accordingly. Should you ever decide to return to the brand in the future, you can explore our latest lineup at Hyundaiusa.com or visit your local dealer. ^cc

Hello Normand, we are really sorry to hear about your experience with your 2026 Hyundai Tucson. Thank you for sharing your concerns with us. This information has been forwarded to your case manager for further handling. ^cc  

Hello Carolann,

Thank you for sharing your feedback regarding your vehicle and experience thus far. We apologize for any inconvenience. If you have any questions or concerns about Hyundai vehicles, please contact our Blue Link team  at (855) 225-8354. One of our representatives will be happy to assist you further. Thank you ^cc

Hello Joseph,

Thank you for your feedback. We are always looking to improve our customer experience and appreciate any input from our customers. ^cc

Hello Agnes,

We are sorry to hear about your experience with one of our dealerships. Each dealership runs its own operations, but we hold them to the highest standards. We will share your feedback with them. If you’d like to discuss more details with us, please call us at 800-633-5151. Thank you. ^cc