Service and Maintenance Issues - Hyundai Corporate Communications
1. My Direct Issues With Hyundai (Your Situation)
Repeated follow-ups with zero real information, creating unnecessary back‑and‑forth and wasted time.
Failure in internal communication, with no department taking ownership or providing clarity.
Being asked to respond every few days for an issue that is not my fault and was not caused by anything I agreed to.
The customer (you) being forced to worry about something that should have been handled internally.
Slow, unclear, and unhelpful customer service, with no resolution timeline or transparency.
Stress and inconvenience caused by poor case handling.
REJECTED Request for reimbursement still unresolved even though it is clearly warranted.
REJECTED Additional expectation for compensation for the repeated inconvenience, such as covered or complimentary future services
Electrical & Software Problems
Infotainment system freezing or rebooting randomly.
Issues with wireless Apple CarPlay/Android Auto disconnecting frequently.
Battery Drain notifications
Trim pieces rattling
sudden braking no obstacle present
transmission lag during shifting