
We're sorry to learn of your experience, Sean. We've created a case and assigned it to one of our corporate representatives. They will be in touch with you to further discuss your concerns. Thank you. ^cc
Hello, Constance. We're sorry to learn of your experience. Please feel free to contact our customer care team at (800) 633-5151, and they would be happy to look into any concerns you may have. Thank you. ^cc