Best car on the road! Fantastic gas mileage and alert system for safe driving.
My 2019 Hyundai Ioniq Hybrid SEL may be the best vehicle investment of my life!
The perks and amenities on this car are outstanding!
This is also a very stylish vehicle. One need not hold their face in shame when parking this next to any other modrl vehicle. It is sporty and classy!
I have recommended this vehicle to family and friends. Lord Willing, I will get another in the years to come.
My service rep on my last visit was fantastic. His name was Derrick.
Before I met Derrick, my service visits were always a hassle of making sure my maintenance contract was honored, and not changed or denied. Before I met Derrick on my last visit, it has been a struggle with the service guys outside trying to find my name and vehicle in their computer database. Then after finding my name , the service guy would try to change my maintenance plan in the computer and try to convince me, for instance, that I should not be getting a full synthetic oul change until I bring out my maintenance plan to show them. Or if I show them flaws in my tint or bird dropping flaw on paint, this Greenway Hyundai Service Dept did not want to honor my maintenance plan concerning the paint and interior. This Greenway dealership service dept also had my phone number assigned to another woman in their database!
I am glad that I have the papers to help me fight the battle of the service dept honoring what was promised to me when I bought this beautiful 2019 Ioniq hybrid SEL model.
Derrick in the service dept has given me a little more confidence in this dealership. Before I met Derrick, I would not recommend this service dept at this particular Greenway Hyundai Service Dept to anyone. I had begin searching around for another Hyundai Service Department until I met Derrick at this particular Greenway Hyundai Dealership on Colonial and Mercy Dr., but I was told my service contract would only be honored at a Greenway Service dept.
Would you please adjust my service contract that my service contract will be honored at any Hyundai service dept. This is what you have done for the 2020 models. Can you do the same for the 2019 models?
Please advise.
Daniel Cross, Ph.D
Phone: 618.528.0247
Email: dancross1984@gmail.com
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