We would like to get involved to examine your claim further. A specialist will contact you shortly. Thank you. ^cc
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc
We're very sorry to learn of your experience, Shawn. Please feel free to contact our customer care team at (800) 633-5151, and they would be happy to look into your situation further. Thank you. ^cc
Hi, Benjamin. Thank you for providing your feedback. Please feel free to contact our customer care team at (800) 633-5151, and they would be happy to look into your concerns further. Thank you.