Soluciones Empresariales
English Español
SureCritic / Marcas / Genesis / GV80 / 2024

2024 Genesis GV80

Calificación promedio

Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5
4.5
(944 Revisiones)
45%
Escribir una revisión
Resumen de categoría
(Prom. de 10)
    Valor
  • Características
  • Calidad de Construcción
  • Diversión
  • Fiabilidad
  • Rendimiento
  • Exterior
  • Comodidad
  • Interior
  • Estilo

Revisiones

Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5
4.5
(944 Revisiones)
Escribir una revisión

Revisiones

AS
gravatar
Amy S.
2024 Genesis GV80
cliente verificadoPropietario Verificado
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
06/03/2026
Revisión verificada

Worst Decision I Ever Made

I purchased the 2024 GV80 prestige package in the limited edition color matte green. I chose Genesis because they were supposed to be associated with luxury and a top-notch service experience with valet and loaner service at your fingertips. My first service was canceled at least 3 times by the Springfield dealership to the point my inspection tags expired the first year. I had to physically go to the Springfield sales department with my husband in order to get someone to agree to service my vehicle without canceling. Once the service was finally scheduled and completed, the car was damaged by the dealership. They took pictures of the damage and then conveniently lost them. Luckily, I had evidence, but it took the Service Manager Peter Kim almost 9 months to finally agree to the repairs, only after raising the issues to Genesis corporate with an extensive case report including videos and images. To give an example of the horrible level of service that I was provided, Peter Kim and his staff said that they couldn’t hand wash my vehicle because they didn’t have any clean microfiber cloths. They also left greasy hand prints on my white Napa leather as an another example of their level of care that they took with my vehicle. Springfield Genesis had my vehicle for 30 days in the fall of 2025 due to all the repairs and then decided to take away my loaner. I was left stranded at the dealership as a tactic to try and take possession of my vehicle that still had a scratch mark that was on the list, but failed to address. I had to have corporate on the phone just to get someone to give me a ride home and have them continue to work on my vehicle. The dealership said they had no loaners to give to me so I was without my car or any loaner car. Peter and his service staff have lied to me countless times. The last service they claimed that my service associate, Alex, that I booked, was on vacation even though the valet spoke to him before he drove to my house and told me to call him as soon as he got to the dealership with my vehicle. Peter put me with a Mary who lied and said that there was a huge scratch on the back of my car and that they couldn’t touch it, meaning no hand-wash (it was dust). Purchasing this vehicle was the worst car decision that I ever made and has prevented my husband from considering one when he recently needed a new sedan. Based on my terrible experience, I will never purchase anything from Springfield Genesis ever again and everyone that knows me, knows the never ending saga of poor service there. I have never been issued as little as a simple apology for my treatment and I expect better from regional management who have also never reached out to me to make me whole, following the extreme lack of professional services provided, or the countless hours that I have had to spend documenting my issues and advocating for myself just to get the dealership to do less than the bare minimum service.
    Valor
  • Calidad de Construcción
  • Fiabilidad
  • Exterior
  • Interior
  • Características
  • Diversión
  • Rendimiento
  • Comodidad
  • Estilo
Genesis Motor America respondió el 06/03/2026 05:22 PM

Thank you, Amy, for sharing your feedback regarding your vehicle experience. We’ve confirmed that an open case is already being actively worked, and have notified your case manager to connect with you within the next 24 hours for any additional support. Thank you. ^cc 
LP
gravatar
Lakedra P.
2024 Genesis GV80
cliente verificadoPropietario Verificado
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
06/03/2026
Revisión verificada

Lakelc

Love the vehicle.
Recomendado
    Valor
  • Calidad de Construcción
  • Fiabilidad
  • Exterior
  • Interior
  • Características
  • Diversión
  • Rendimiento
  • Comodidad
  • Estilo
AS
gravatar
Amy S.
2024 Genesis GV80
cliente verificadoPropietario Verificado
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
06/03/2026
Revisión verificada

Worst Decision I Ever Made

I purchased the 2024 GV80 prestige package in the limited edition color matte green. I chose Genesis because they were supposed to be associated with luxury and a top-notch service experience with valet and loaner service at your fingertips. My first service was canceled at least 3 times by the Springfield dealership to the point my inspection tags expired the first year. I had to physically go to the Springfield sales department with my husband in order to get someone to agree to service my vehicle without canceling. Once the service was finally scheduled and completed, the car was damaged by the dealership. They took pictures of the damage and then conveniently lost them. Luckily, I had evidence, but it took the Service Manager Peter Kim almost 9 months to finally agree to the repairs, only after raising the issues to Genesis corporate with an extensive case report including videos and images. To give an example of the horrible level of service that I was provided, Peter Kim and his staff said that they couldn’t hand wash my vehicle because they didn’t have any clean microfiber cloths. They also left greasy hand prints on my white Napa leather as an another example of their level of care that they took with my vehicle. Springfield Genesis had my vehicle for 30 days in the fall of 2025 due to all the repairs and then decided to take away my loaner. I was left stranded at the dealership as a tactic to try and take possession of my vehicle that still had a scratch mark that was on the list, but failed to address. I had to have corporate on the phone just to get someone to give me a ride home and have them continue to work on my vehicle. The dealership said they had no loaners to give to me so I was without my car or any loaner car. Peter and his service staff have lied to me countless times. The last service they claimed that my service associate, Alex, that I booked, was on vacation even though the valet spoke to him before he drove to my house and told me to call him as soon as he got to the dealership with my vehicle. Peter put me with a Mary who lied and said that there was a huge scratch on the back of my car and that they couldn’t touch it, meaning no hand-wash (it was dust). Purchasing this vehicle was the worst car decision that I ever made and has prevented my husband from considering one when he recently needed a new sedan. Based on my terrible experience, I will never purchase anything from Springfield Genesis ever again and everyone that knows me, knows the never ending saga of poor service there. I have never been issued as little as a simple apology for my treatment and I expect better from regional management who have also never reached out to me to make me whole, following the extreme lack of professional services provided, or the countless hours that I have had to spend documenting my issues and advocating for myself just to get the dealership to do less than the bare minimum service.
    Valor
  • Calidad de Construcción
  • Fiabilidad
  • Exterior
  • Interior
  • Características
  • Diversión
  • Rendimiento
  • Comodidad
  • Estilo
Genesis Motor America respondió el 06/03/2026 05:22 PM

Thank you, Amy, for sharing your feedback regarding your vehicle experience. We’ve confirmed that an open case is already being actively worked, and have notified your case manager to connect with you within the next 24 hours for any additional support. Thank you. ^cc 
ST
gravatar
Sharon T.
2024 Genesis GV80
cliente verificadoPropietario Verificado
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/03/2026
Revisión verificada

Love my Car!

I love my Genesis. I find it comfortable, large enough, and easy to navigate. Appreciate all of the safety features.
Recomendado
    Valor
  • Calidad de Construcción
  • Fiabilidad
  • Exterior
  • Interior
  • Características
  • Diversión
  • Rendimiento
  • Comodidad
  • Estilo
RC
gravatar
Richard C.
2024 Genesis GV80
cliente verificadoPropietario Verificado
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
06/03/2026
Revisión verificada

GV 80

I love this car. I hate Fred beans Hyundai. The selling experience was not enjoyable and the service is poor. At the time of sale I was assured that the genesis service is equal to Lexus. It’s not. They promise vehicle pick up for service, but it’s never available. They said they wash the car. I was handed a voucher to a gas station. I want to buy another genesis but not from beans. Can you help? Shouldn’t genesis be a stand alone dealership. Please get back to me.
Recomendado
    Valor
  • Calidad de Construcción
  • Fiabilidad
  • Exterior
  • Interior
  • Características
  • Diversión
  • Rendimiento
  • Comodidad
  • Estilo
RF
gravatar
Richard F.
2024 Genesis GV80
cliente verificadoPropietario Verificado
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/03/2026
Revisión verificada

2024 GV80 Review

Love this vehicle. This vehicle replaced a Mercedes ML350 and overall it is superior.
Recomendado
    Valor
  • Calidad de Construcción
  • Fiabilidad
  • Exterior
  • Interior
  • Características
  • Diversión
  • Rendimiento
  • Comodidad
  • Estilo
KM
gravatar
Kathleen M.
2024 Genesis GV80
cliente verificadoPropietario Verificado
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
06/03/2026
Revisión verificada

2024 GV80 Prestige

Great staying and features. Problems arise when your car needs repair. A selling point of Genesis is you are promised white glove care. Problem is only a Minute number of dealerships can accommodate the follow up on repairs after the sale and corporate isn’t much better.
    Valor
  • Calidad de Construcción
  • Fiabilidad
  • Exterior
  • Interior
  • Características
  • Diversión
  • Rendimiento
  • Comodidad
  • Estilo
GT
gravatar
George T.
2024 Genesis GV80
cliente verificadoPropietario Verificado
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
06/03/2026
Revisión verificada

Very Disappointed Owner

I don’t understand why this vehicle isn’t quieter and smoother for being considered a luxury vehicle that is close to the $100k price range out the door. I’ve owned several BMW vehicles and a Cadillac Escalade in the past - this doesn’t even come close as far as quality and comfort in comparison to the price tag. My GV80 has been in service so many times in the past two years due to so many noise issues that it’s more of an annoyance than a joy to own. The one thing I can say is that the my service advisor, Jerry - is the absolute best!
    Valor
  • Calidad de Construcción
  • Fiabilidad
  • Exterior
  • Interior
  • Características
  • Diversión
  • Rendimiento
  • Comodidad
  • Estilo
Genesis Motor America respondió el 06/03/2026 12:33 PM

Thank you for reaching out, George. We are disappointed to hear about the circumstances that prompted your contact. The safety of you and your family is our top priority. We have escalated your concerns to a Case Manager regarding your Genesis GV80 for further assistance. Please allow approximately 2 to 3 business days for contact. Thank you. ^cc 
VT
gravatar
Vincent T.
2024 Genesis GV80
cliente verificadoPropietario Verificado
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/03/2026
Revisión verificada

good features

the loaner policy was great , only because the time it was in service required a few days always .
Recomendado
    Valor
  • Calidad de Construcción
  • Fiabilidad
  • Exterior
  • Interior
  • Características
  • Diversión
  • Rendimiento
  • Comodidad
  • Estilo
BC
gravatar
Belynda C.
2024 Genesis GV80
cliente verificadoPropietario Verificado
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/03/2026
Revisión verificada

GV80

I really enjoy driving the GV80 but I have had a few hiccups with it. I was driving in the neighborhood and navigating through vehicles parked on the side of the road when beeping started going off and I thought the seatbelt was going to squeeze me to death, I have also had that happen in other instances a couple of times. I’ve also had the brakes brake without applying. Thirdly, I have had the Satellite radio not work.
Recomendado
    Valor
  • Calidad de Construcción
  • Fiabilidad
  • Exterior
  • Interior
  • Características
  • Diversión
  • Rendimiento
  • Comodidad
  • Estilo
JW
gravatar
Janett W.
2024 Genesis GV80
cliente verificadoPropietario Verificado
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/03/2026
Revisión verificada

I love my GV80

Overall, I would definitely recommend the Genesis GV80. It offers a smooth and luxurious ride, and I genuinely enjoy driving it. The vehicle provides a comfortable driving experience, a well-designed interior, and features that make it feel comparable to other luxury SUVs in its class.
Recomendado
    Valor
  • Calidad de Construcción
  • Fiabilidad
  • Exterior
  • Interior
  • Características
  • Diversión
  • Rendimiento
  • Comodidad
  • Estilo
YP
gravatar
YVONNE P.
2024 Genesis GV80
cliente verificadoPropietario Verificado
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/02/2026
Revisión verificada

Great buy

Awesome love it
Recomendado
    Valor
  • Calidad de Construcción
  • Fiabilidad
  • Exterior
  • Interior
  • Características
  • Diversión
  • Rendimiento
  • Comodidad
  • Estilo
KE
gravatar
Krishna E.
2024 Genesis GV80
cliente verificadoPropietario Verificado
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
06/01/2026
Revisión verificada

This model lacked some key features

This model lacked some key features
    Valor
  • Calidad de Construcción
  • Fiabilidad
  • Exterior
  • Interior
  • Características
  • Diversión
  • Rendimiento
  • Comodidad
  • Estilo
Genesis Motor America respondió el 06/01/2026 03:39 PM

Krishna, thank you for taking the time to provide us with valuable feedback regarding your experiences with the Genesis GV80. Genesis values your opinion, and we appreciate you taking the time to contact us. If you have any further suggestions, feedback, or need support, please feel free to contact our Genesis Customer Care team at (844) 340-9741. Thank you. ^cc 
IT
gravatar
Irwin T.
2024 Genesis GV80
cliente verificadoPropietario Verificado
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
06/01/2026
Revisión verificada

2024 Genesis GV80

This is my 5th Genesis and probably my last. I am very unhappy about the parasitic draw that Genesis claims is normal. Not normal to have to start the car at least 2x a week in order to keep the battery from dieing. Also, MPG is horrible
    Valor
  • Calidad de Construcción
  • Fiabilidad
  • Exterior
  • Interior
  • Características
  • Diversión
  • Rendimiento
  • Comodidad
  • Estilo
Genesis Motor America respondió el 06/01/2026 01:35 PM

 
Thank you for reaching out, Irwin. We are disappointed to hear about the circumstances that prompted your contact. Safety is our top priority. We would like the opportunity to examine this further. We have escalated your concerns to a Case Manager regarding your 2024 Genesis GV80 for further assistance. Please allow approximately 2 to 3 business days for contact. Thank you. ^cc 
RT
gravatar
RALPH T.
2024 Genesis GV80
cliente verificadoPropietario Verificado
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/28/2026
Revisión verificada

2024 GV80

Awesome SUV
Recomendado
    Valor
  • Calidad de Construcción
  • Fiabilidad
  • Exterior
  • Interior
  • Características
  • Diversión
  • Rendimiento
  • Comodidad
  • Estilo
MM
gravatar
Martha Yolanda M.
2024 Genesis GV80
cliente verificadoPropietario Verificado
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/28/2026
Revisión verificada

My 2024 Genesis

Best car I’ve ever owned
Recomendado
    Valor
  • Calidad de Construcción
  • Fiabilidad
  • Exterior
  • Interior
  • Características
  • Diversión
  • Rendimiento
  • Comodidad
  • Estilo
EP
gravatar
Erika P.
2024 Genesis GV80
cliente verificadoPropietario Verificado
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
05/26/2026
Revisión verificada

Paid too much for issues!

Haven't had my vehicle in over 2 months because they can't fix the heater in the back while I'm still paying a monthly note. There has been zero communication from the dealership. Unaccepatble.
    Valor
  • Calidad de Construcción
  • Fiabilidad
  • Exterior
  • Interior
  • Características
  • Diversión
  • Rendimiento
  • Comodidad
  • Estilo
Genesis Motor America respondió el 05/27/2026 07:05 AM

Thank you, Erika, for sharing your feedback regarding your vehicle experience. We’ve confirmed that an open case is already being actively worked, and have notified your case manager to connect with you within the next 24 hours for any additional support. Thank you. ^cc
MS
gravatar
Michelle S.
2024 Genesis GV80
cliente verificadoPropietario Verificado
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/26/2026
Revisión verificada

Great car

Love this car
Recomendado
    Valor
  • Calidad de Construcción
  • Fiabilidad
  • Exterior
  • Interior
  • Características
  • Diversión
  • Rendimiento
  • Comodidad
  • Estilo
JN
gravatar
Jennifer N.
2024 Genesis GV80
cliente verificadoPropietario Verificado
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
05/25/2026
Revisión verificada

2024 GV80

Nice vehicle but it is not on the level of the Mercedes SUV; and it has a high depreciation value.
    Valor
  • Calidad de Construcción
  • Fiabilidad
  • Exterior
  • Interior
  • Características
  • Diversión
  • Rendimiento
  • Comodidad
  • Estilo
Genesis Motor America respondió el 05/26/2026 07:18 AM

Thank you for sharing your feedback about your Genesis GV80, Jennifer.  
We truly value hearing from our guests and continuously monitor feedback to enhance our products and services.  
If you’d like to share more details directly, we encourage you to contact our Customer Care team at (844) 340-9741. One of our specialized representatives will be happy to assist you further.  Thank you. ^cc 
CM
gravatar
Carl M.
2024 Genesis GV80
cliente verificadoPropietario Verificado
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
05/23/2026
Revisión verificada

2024 GV80

We love the car but found it difficult to learn how to use all the features. We don't like the start/stop feature on idle and turn it off.
Recomendado
    Valor
  • Calidad de Construcción
  • Fiabilidad
  • Exterior
  • Interior
  • Características
  • Diversión
  • Rendimiento
  • Comodidad
  • Estilo
ER
gravatar
Eugene R.
2024 Genesis GV80
cliente verificadoPropietario Verificado
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/22/2026
Revisión verificada

My best car

Love it. Don't change anything. Exelent voice recognition. Pure fun to drive.
Recomendado
    Valor
  • Calidad de Construcción
  • Fiabilidad
  • Exterior
  • Interior
  • Características
  • Diversión
  • Rendimiento
  • Comodidad
  • Estilo
Mostrando 20 revisiones

Negocios cerca de ti

  • Concesionario Hyundai
  • Concesionario Genesis
  • Mantenimiento de automóviles
100%
Lee Johnson Hyundai of Everett
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(204 Revisiones)
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
5.0
(45 ReCalificaciones)
  • Reparación de automóviles
  • Concesionario de coches nuevos
  • Concesionario Genesis
100%
Genesis Of Everett
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(25 Revisiones)
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
5.0
(2 ReCalificaciones)
  • Reparación de automóviles
  • Concesionario de coches nuevos
  • Concesionario Genesis
92%
Genesis Of Hoover
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(16 Revisiones)
Atención
Usamos cookies para personalizar contenido, habilitar cierta funcionalidad y rastrear análisis del sitio con fines de marketing. Usted consiente nuestras cookies si continúa utilizando este sitio web.