
Thank you for reaching out, Ronald. We appreciate your feedback regarding your 2025 Genesis GV80 Coupe. Genesis values your opinion, and we appreciate you taking the time to contact us. We are very sorry to learn about your experience. We would like to encourage you to reach out to our Genesis Customer Care team at (844)-340-9741 if you have any further feedback or need additional support. Thank you. ^cc
Hello Lori, We appreciate you bringing this to our attention. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. We have forwarded your information and feedback to the appropriate department. We’re so sorry to hear about your experience with one of our retailers. Although each Genesis retailer is independently owned, we still hold them to the highest standards. We'll share your feedback with their management team.Thank You. ^cc