They won't take your money unless they're reasonably sure they can do the job. Their mechanics are to
p notch and when asked they give a detailed description of their progress. They've rescued me more than once when my car broke down. Genuine good folks.
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Dealership told me there were no problems with my A/C filled it with freon and sent me on my way. The
y did this to me twice. The third time I took it Birches and got the truth. Honest & Trustworthy.
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They helped me by putting rear view mirror back on. I went to see the guys next door who were not yet
open. I walked into aMPM and they were helpful, fast and reasonable. I would recommend.
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This was my second experience with them and You just don’t get more honest, down to earth and friendl
y then these guys. They are kind and thoughtful especially when you are having to trust someone with your car and therefore livelihood. Price and service is so fair. Expert knowledge on all vehicles including older models. They Even helped me out with a second car and went above and beyond what was necessary to help. If your car has to break down you want it with them!! So relieved I have a trusted mechanic!!
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Car towed in on Tuesday December 23 at about 5:30 pm. Diagnosed as needing a new starter. Vehicle was
ready for pick up at noon on Christmas Eve. I am very grateful for the prompt service. Without a car, my holidays would have been ruined.
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This was my first time using federal auto service and my experience was a 10/10. I have an older car
and was having trouble getting my car to pass emissions. They were able to diagnose the problem and fix it quickly and their customer service was very friendly and helpful. I have been recommending them to my friends ever since and I will always go to them in the future!
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Very honest family business. Repaired my son’s car while he was away at college. Honest about what ne
eded to be done. Did not try to oversell or add any additional charges. Rates were very reasonable!
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Johnathan was very informative & wanted only to please his customer. He stated the company’s motto wa
s to make customers smile since they’re having a bad day with needing a tow. He told me about calling my insurance company to see if they would reimburse me & that many don’t know it happens. I called & I am getting reimbursed!!! Also he assured me that the issue was a dead battery & most likely nothing else. Johnathan is a happy man that wants to make his customers feel happy too. The only thing I didn’t like was being told there may be another $75.00 charge if the recharge cables couldn’t reach to my car battery. I thought that was outrageous. Since I knew there are “portable battery chargers” I thought the extra charge was awful. But Johnathan assured me he could fix it without that extra cost & he did!!!!! I’m so happy with him. I drove to O’Rellys & got a new battery. My dead battery was over 5 yrs. old on a battery that had a warranty for only 3 yrs. I feel secure with my car now since everything Johnathan told me happened. So I’m keeping my car & glad I don’t have car monthly payments.
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