Very honest family business. Repaired my son’s car while he was away at college. Honest about what ne
eded to be done. Did not try to oversell or add any additional charges. Rates were very reasonable!
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Johnathan was very informative & wanted only to please his customer. He stated the company’s motto wa
s to make customers smile since they’re having a bad day with needing a tow. He told me about calling my insurance company to see if they would reimburse me & that many don’t know it happens. I called & I am getting reimbursed!!! Also he assured me that the issue was a dead battery & most likely nothing else. Johnathan is a happy man that wants to make his customers feel happy too. The only thing I didn’t like was being told there may be another $75.00 charge if the recharge cables couldn’t reach to my car battery. I thought that was outrageous. Since I knew there are “portable battery chargers” I thought the extra charge was awful. But Johnathan assured me he could fix it without that extra cost & he did!!!!! I’m so happy with him. I drove to O’Rellys & got a new battery. My dead battery was over 5 yrs. old on a battery that had a warranty for only 3 yrs. I feel secure with my car now since everything Johnathan told me happened. So I’m keeping my car & glad I don’t have car monthly payments.
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Service on my 2016 lancer16 wow the best service I have ever had a service department it was fast it was great can’t wait for the next service ?thank you for great service..
My service was great it was my first time taking my car there for service and I’m so happy I did beca
use the service manager Tony was very informative and nice and the sale people also very kind ?
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I was sure I would have to find the time and money for a brand new tire, but I ended up paying $23 be
cause your staff was so knowledgable and able to plug the hole. Christopher worked with me and he was very nice.
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Very convenient and very reasonable with their prices.
I brought my car to CJ's Tire and Auto shop to get the oil and filter changed. I had to wait anywher
e between 30-45 minutes before they were able to service my vehicle. But they got to it and it took them no longer than 20 minutes in order to get the oil and filter changed in the process.
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Dear Jerry's Towing,
I am writing to express my sincere appreciation for the exceptional service. I
recently had the misfortune of experiencing a flat tire, and your team's prompt response and professionalism made a stressful situation much easier to manage.
From the moment I contacted your dispatch, the representative was courteous and understanding. The tow truck driver arrived promptly, was friendly and knowledgeable, and took great care in loading my vehicle onto the truck. I was particularly impressed by the driver's attention to detail, ensuring that my car was secured properly and protected from any potential damage during transport.
Upon arrival at the repair shop, the driver unloaded my car with the same level of care and efficiency. I was kept informed throughout the entire process, and the communication from your team was excellent.
I am truly grateful for the outstanding service provided by Jerry's Towing. Your commitment to customer satisfaction is evident in every aspect of your operation, from the friendly dispatchers to the skilled and courteous drivers. I would not hesitate to recommend your company to anyone in need of reliable and professional towing services.
Thank you again for your exceptional service.
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Had several problems with my transmission and had to take out back to get fixed but Jason made sure m
y car was fixed and running right no matter what it took. My entire family goes here and I recommend it to all my friends.
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