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Voss Hyundai

Puntuación Promedio
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(3,452 Reseñas)
84

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5
Reseña Original
Calificación general 2.3/5Calificación general 2.3/5Calificación general 2.3/5Calificación general 2.3/5Calificación general 2.3/5
94
Total de ReScores
4.5
Promedio de ReScores
84
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Voss Hyundai’s factory certified technicians are trained to ensure your Hyundai vehicle runs well for the road ahead. Voss Hyundai’s factory certified technicians are trained to ensure your Hyundai vehicle runs well for the road ahead.

Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(937) 428-2400

Horario del Negocio

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 7:00 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 7:00 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
766 Miamisburg Centerville Rd Centerville, OH 45459
Reseñas de Departamento de servicio's
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(3,452 Reseñas)

GS
gravatar
Gregg S.
Somerville, OH
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
08/30/2016
cliente verificadoCliente Verificado
Categoría: Service
Service desk staff seemed distracted.
No problem with work performed.
Did not feel I had the full attention of service desk staff, did not even look me in the eye.
Dismissed reports that my (fully-warranted) elantra squeaks when rolling forward in neutral (potential brake or bearing issue?),
gas filler pipe neck showing rust since day 1.
Recomendado
Douglas B. de Voss Hyundai respondió el 08/30/2016 10:47 AM

Hello,
    Thank you for taking the time to provide us with your feedback. We make changes based off of what our customers send to us in these reviews. I have looked over your work order and also talked with the advisor about your concerns. During the oil change service we also perform a multi-point inspection of your bakes and the underside of your car. The tech did not note anything on the brakes needing attention at this time. Is there a time that it seems to do it more often? like after sitting for a few hours or overnight? Or when the brakes are hot after a normal drive? Please feel free to contact me personally if you would like to go over any further options.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.