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Voss Hyundai

Puntuación Promedio
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(3,452 Reseñas)
84

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5
Reseña Original
Calificación general 2.3/5Calificación general 2.3/5Calificación general 2.3/5Calificación general 2.3/5Calificación general 2.3/5
94
Total de ReScores
4.5
Promedio de ReScores
84
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Voss Hyundai’s factory certified technicians are trained to ensure your Hyundai vehicle runs well for the road ahead. Voss Hyundai’s factory certified technicians are trained to ensure your Hyundai vehicle runs well for the road ahead.

Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(937) 428-2400

Horario del Negocio

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 7:00 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 7:00 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
766 Miamisburg Centerville Rd Centerville, OH 45459
Reseñas de Departamento de servicio's
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(3,452 Reseñas)

KL
gravatar
KIRBY L.
Dayton, OH
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
04/23/2015
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Not our best visit
No call when car was ready.
Oil change much more than expected.
They had to fix something from previous visit that was left "unplugged".
Recomendado
Douglas B. de Voss Hyundai respondió el 04/23/2015 08:40 AM

Hello, 
   Thank you for your feedback on your last visit to us, I am going to look at why there was not a contact made with you after your Santa Fe was complete. 

    The price for the fully synthetic oil change price quoted prior to it being completed and an alternative was given to do a conventional oil change at a lesses price, Please let me know if this was not how it was presented to you at the time of service. 
    I have found out that the lighter rear plug had to be put back in place and we do apologize for that inconvenience. 
Please let myself or any of the service staff know if there are any questions about the work that was performed. 
   Feel free to contact me if there is anything on that visit you would like to go over. 
 I would like to thank you for your feedback , as this is the best way for us to make improvments at our dealership to make your experiance a better one.

Thank you,

Doug Brush
Service Manager
Voss Hyundai 
937-428-2447
DougBrush@vossauto.net

Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.