Sprayglo Conyers

David said that his vehicle was ready two days later than expected due to a delay on the paint.

Christopher said he chose this business, because the price was reasonable.

Lynn said the paint job was beautiful. Her vehicle was 1 day late because they needed specific supplies to do the paint work. She said this business is perfect.

Shelia said her vehicle was ready ahead of time and she really appreciates the price was reasonable.

Bill said he had to call and ask if his vehicle was done because no one called him.

Delvonne said she wasn't kept adequately informed during the repair process, because the person who helped her only called her when her vehicle was ready.

Joey said there were scratches and air bubbles in the paint and it was uneven. He stated that he wasn't informed at all, which also affected the communication. He added that he would not recommend this business for these reasons.

Anthony said the business does good work.

Wendy said she was not satisfied at all with her overall service experience because she's taken her vehicle in multiple times for repairs to her vehicle, and everytime this business has not fixed it properly. She also mentioned that the paint job was tacky and because she owns a Lexus, she expected it to look better. Wendy also mentioned that the business' customer service and treatment towards their customers is bad because they told her the wrong time to pick up her vehicle and the associate said he couldn't help her. She would not reccomend this business to anyone because of these issues.

Demetruis stated they did such a good job on his paint work. He was very pleased.

Tim said they were great.

Roger said he rated his overall experience a 2, because there were very noticeable scratches on the plastic bumper. It is on both sides of the bumper, about 1 inch in length. They scratched the bumper, and then painted over the bumper. Then it was also nicked on the bottom. He let the nick issue slide, because it would not be visible. Roger chose not to rate whether or not the repair service was completed on time, because he did not have any body work completed on his vehicle. He purchased after market parts, brought it the business to paint. He inspected the after market parts, before loading the parts on his vehicle when he purchased the parts. As a result of his purchase, they were in good condition. He was satisfied with the quality of the repair, except for the reasons above. The paint was 5 shades different. The paint across the hood was bubbled. There was dirt and hair fibers in the paint across the hood, too. He did not bring his vehicle back, because it was too late, and he lives in the country. The fender repair was in good shape. He wasn't kept adequately informed, because of the reasons above. He was satisfied with the shop's communication in the beginning. However he wasn't satisfied with the shop's communication, when he started talking about the impurities after the repair was completed. The representative wanted to ignore the situation, regarding the reasons above. Roger said the representative could have called, and spoke with him about the scratches and nick on the bumper, along with the paint issues. He would have asked the business to fix it, sand it down, and he would have been happy to pay the business to fix it right. He would not recommend the business for repairs, because of the reasons above. When he called the business for estimates, they had reasonable pricing.

Danny said it took 1 day longer because the paint started chipping and they had to redo it. He said the reason why he chose this business is because of their low prices.

Rafael said the work turned out great. However his vehicle was ready on Saturday and he didn't know that until Monday. It wasn't a big deal.

Karin said she didn't have any repairs done and she only had her vehicle painted. She rated her overall experience a 4.5, because the paint is rough and bubbling up on the passenger side rocker panel. She was told that was just how the paint turned out, but her son works for GM and he said that the paint got too hot and didn't dry correctly. She is planning on coming into the business on Monday, 5/23/2011, to have them fix it for her. Her vehicle was ready 2 days past the time it was promised, because it was more labor intensive than they thought it would be, however, she didn't mind that it took longer and she was willing to wait for them to do their best. She mentioned that Brian, her estimator, was wonderful and very helpful. He gave her a verbal quote and the price she paid was the same as the quote he gave her. The business is more expensive than Maaco, but cheaper than 4 other businesses that she researched. She doesn't mind that they are expensive, because a person gets what they pay for. They did an outstanding job and she didn't recognize her vehicle when she came to pick it up. She has another vehicle that she wants to bring in to get painted.

Spoke with Clyde. He said the business did a good job.

Errol said he rated his overall experience a 2, because they did not perform the job to his satisfaction. When they went through the process for his repair service, he went through a walk around process with his vehicle. He explained what type of paint service he wanted completed on his vehicle. He showed the representative the dents he wanted fixed. As a result, they advised the repair service would cost $800, and he paid the amount requested for the work to be completed. Afterwards, he showed the paint representative what they missed. They over sprayed on the struts and the tires, and it was a no-no. As a result of this experience, he will not allow it to happen again. There is a 2-year warranty on the vehicle, but he will bring it back in 1.5 years to have the paint service completed again. The issue on the bumper is about the size of a nickel or about a half inch big. It appeared they brushed the area with a paintbrush. The representatives performed an excellent job with the spoiler and the window trim. Otherwise, it was a halfway job. He paid what the representative wanted, and he expected better quality workmanship. The representatives were able to complete the repair service on time, except the lady was still touching up and cleaning his vehicle. By the time, the representatives called, he already made arrangements to get a ride by a friend. The representative still had to properly install 1 door latch. He chose not to elaborate on the details whether or not he was completely satisfied with the way he was treated by the personnel. He insisted they did not mistreat him. He was satisfied with the painter, because he showed the painter what he missed. He would not recommend the business, because of the reasons above. He was going to bring his wife's vehicle in to be painted, but he changed his mind.

Spoke with Betty. She said she would rate her overall experience a 4 because she was not kept adequately informed during the repair process, but she chose not to elaborate further.

Prentez said there was no need for updates because the vehicle was ready in 1 day.

Robert said that his vehicle was 4 days late due to paint issues needing to be redone.