South Point Hyundai in Austin, TX is staffed with expert technicians who provide quality Hyundai repair and maintenance.South Point Hyundai in Austin, TX is staffed with expert technicians who provide quality Hyundai repair and maintenance.
regret to express my dissatisfaction with Hyundai South Point. The management and sales team appear to lack the necessary expertise and willingness to provide satisfactory customer service. I have purchased two vehicles from them, which has undoubtedly resulted in a commission for the dealership. However, when I find myself in need of their assistance, the service seems to be non-existent.
I have made multiple attempts to reach them, leaving several messages, but my calls remain unanswered. On the rare occasion that I do manage to connect with them, the conversation is unproductive and ends abruptly. This level of service is unacceptable.
Furthermore, I purchased a new vehicle that arrived with a dent on the side door. Despite their assurances, this issue has yet to be resolved. The dealership seems to be full of promises but lacks follow-through. This experience has been deeply disappointing
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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I have made multiple attempts to reach them, leaving several messages, but my calls remain unanswered. On the rare occasion that I do manage to connect with them, the conversation is unproductive and ends abruptly. This level of service is unacceptable.
Furthermore, I purchased a new vehicle that arrived with a dent on the side door. Despite their assurances, this issue has yet to be resolved. The dealership seems to be full of promises but lacks follow-through. This experience has been deeply disappointing