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Pendleton Auto Care

Puntuación Promedio
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(1,182 Reseñas)
92

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
Reseña Original
Calificación general 2.4/5Calificación general 2.4/5Calificación general 2.4/5Calificación general 2.4/5Calificación general 2.4/5
5
Total de ReScores
4.8
Promedio de ReScores
92
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

At Pendleton Auto Care, Formally known as Riley & Sons. Our number one goal is your safety and complete customer satisfaction. Every day, with every customer, we focus on providing high-quality auto and truck repair services coupled with top-notch customer service. We are the premier shop in Pendelton, IN. At Pendleton Auto Care, Formally known as Riley & Sons. Our number one goal is your safety and complete customer satisfaction. Every day, with every customer, we focus on providing high-quality auto and truck repair services coupled with top-notch customer service. We are the premier shop in Pendelton, IN.

Categorías
Reparación de automóviles, Mantenimiento de automóviles, Llantas
Contacto
(765) 778-3194

Horario del Negocio

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
7335 S 300 W Pendleton, IN 46064
Reseñas de Pendleton Auto Care's
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(1,182 Reseñas)

CC
gravatar
Charles C.
Pendleton, IN
Ford Pickup Heritage
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
07/23/2014
cliente verificadoCliente Verificado
Too rigid with customer payment.
My son in law over $7000 on a new motor for his truck, and when there was a mix-up with the credit card payment they told him he couldn't take the truck home. He had to call for a ride home until the next day when the credit card company refunded payment. Talk about a lack of trust to a good customer. You just lost our whole family as customers. I've been a repeat customer for many years. I won't be back.
No Recomendado
Dave D. de Pendleton Auto Care respondió el 07/28/2014 12:02 PM

We do apologize for any inconvenience that we may have caused you. It is our goal to provide our customers with a great repair experience. Our manager on staff was following our company policy within his guidelines. Unfortunately he was not able to release $7,000 repair without payment. We are small business and we try our best to implement customer policies that are not only reasonable and fair to the customer but are equally reasonable and fair to our company. Again we are sorry that we were not able to meet your payment options. Thank you for taking the time to give us your comments. We take all customer comments and concerns under advisement to better serve our community. D. Driggers Co-Owner

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Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.