Key Hyundai is part of the Key Auto Company, which has been family owned and operated since 1960! We are located in Jacksonville, FL and serve customers from St. Augustine and Gainesville as well. Come see us today, or call to schedule an appointment. Whether you need an oil change or major repairs, we are here to help. Key Hyundai is part of the Key Auto Company, which has been family owned and operated since 1960! We are located in Jacksonville, FL and serve customers from St. Augustine and Gainesville as well. Come see us today, or call to schedule an appointment. Whether you need an oil change or major repairs, we are here to help.
of the road in the dark with my husband. I had my car towed to this dealer the next day from the hotel. I told the agent my engine light came on and I heard a knocking noise under the hood and the car just stopped and would not restart. This is a 2017 Hyundai I had for only eight years. I explained to him that I had the powertrain warranty on my engine. He said he would have to get a prior approval on my car, but the engine failure was probably not due to that even before he had examined my car he had his mind made up. I was told they did a rod bearing clearance test and my car did not qualify. I asked for the report and was told there is no report they just test it on a machine. When asked what was wrong with my car I was told it had 4 cylinder low compression failure. When asked what caused it I was told maybe poor maintenance or a blown gasket. I kept my car service up and oil changed even though this car would suck up oil frequently. I paid $355 dollars for a guess and not a diagnosis. I have had my car towed from this dealer and waiting to get a real diagnosis.