Serious safety issue diagnosed and quickly resolved.
Recently, the front end of my vehicle squeaked when going over road humps, and I mentioned this when having the vehicle serviced and inspected. Fortunately, the James Madison Team visually diagnosed the problem as a defective ball joint, which had the potential of serious steering issues. The situation was resolved the same day. Thanks James Madison Shell.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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