We are a full-service automotive shop in Fairfax, VA, specializing in BMWs. We sell European parts and provide roadside assistance. Call us at 703-573-2759 to schedule your service or repair appointment today! We are a full-service automotive shop in Fairfax, VA, specializing in BMWs. We sell European parts and provide roadside assistance. Call us at 703-573-2759 to schedule your service or repair appointment today!
We're delighted to hear you're a fan of Mike! His dedication and expertise definitely shine through. It's fantastic to know that our team is making a positive impact on your experience at Merrifield Shell Service Center. Keep those compliments coming, and we'll keep the good vibes rolling!
We appreciate your feedback and are glad to be here whenever you need us! Being available is like our superpower, and we'll continue to keep the capes on. If you ever need anything more than just fuel, don't hesitate to reach out. Your support keeps us motivated!
We're sorry to hear about your experience and appreciate you bringing this to our attention. It sounds like there may have been a few miscommunications during your visit. We aim to provide quality service, and nobody wants to feel like they’re being charged by the light bulb! If there were any misunderstandings about the inspection requirements or additional charges, we definitely want to clarify those. Your feedback helps us improve, and we hope to offer a better experience in the future. Safe travels on the road ahead!
We're sorry to hear about your experience and appreciate you bringing this to our attention. It sounds like there may have been a few miscommunications during your visit. First that your vehicle take 6 qts of full synthatic oil and toyota OEM filter. Second those light bulbs are not regular light bulbs but the fog light bulbs , which can only be replace under the bumper that requires more labor time . We aim to provide quality service, and nobody wants to feel like they’re being charged by the light bulb! If there were any misunderstandings about the inspection requirements or additional charges, please feel free to contact us. Your feedback helps us improve, and we hope to offer a better experience in the future. Safe travels on the road ahead!
We appreciate your feedback! It's great to hear that you found our service quick and helpful. We always aim to make your visit as smooth as possible, kind of like a well-oiled machine—except we promise we don't have any greasy parts! Your support keeps us motivated to keep the wheels turning.
We appreciate your kind words about our staff. It’s great to hear that you found them friendly and helpful—they do work hard to keep the smiles on! Additionally, we aim to provide top-notch service without giving your wallet a workout. If you ever need anything else, just give us a shout!
We appreciate your succinct feedback! It sounds like we hit the nail on the head with your experience. If our service made a splash, we would love to know what fin-tastic things stood out for you. Your insights help us keep our quality from sinking!
We're glad to hear that Mike was able to break things down for you in a way that made sense. Clarity truly is the unsung hero of good service. If you have more questions in the future, feel free to bring them our way. Enjoy the satisfaction!
We're glad to hear you found our service quick and efficient! It’s our mission to get you back on the road faster than you can say “fill ‘er up.” Your feedback is much appreciated, and we hope to keep your vehicle running smoothly in the future!
We appreciate you taking the time to share your thoughts! It’s great to hear that you found our service to be excellent. At Merrifield Shell Service Center, we aim to keep things running smoothly for all our customers. We look forward to providing you with the same high level of service on your next visit!
We're glad you enjoyed the professional service at Merrifield Shell Service Center. Our team believes in treating every customer like a VIP—Very Important Patron. Your support means a lot to us, and we’re here to keep the good vibes (and your vehicle) running smoothly!
Thank you for your business. We appriciate you.
We appreciate you taking the time to share your experience with us. It sounds like you had a bit of a chilly adventure, and not just because of the waiting room temperature! We're sorry to hear that your appointment didn’t go as smoothly as it should have. Having to repeat personal information aloud is definitely not ideal and should have been avoided. We strive to keep our operations efficient, and it’s clear we missed the mark this time. Your feedback is important, and we’ll work on improving our process so that your next visit is a breeze—not a freeze! Thank you for your input.
¡Gracias por su comentario! Nos alegra saber que su tiempo de espera fue corto. Nos esforzamos para brindar un servicio eficiente y rápido. Si alguna vez tiene que esperar, prometemos que será como una pausa entre una buena canción y otra. ¡Esperamos verlo de nuevo pronto!
We're glad to hear that you think so! It’s always our goal to deliver top-notch service. If "great job" were a medal, we’d be wearing it proudly. We appreciate your support!
It seems like your car had a bit of a dramatic morning, but we're glad to play the role of the superhero auto team in this story! It’s always a surprise when your battery decides to throw a tantrum, but your neighbor deserves a round of applause for stepping in to help. We’re pleased that we could get you sorted out with a new battery, uncover the sneaky alternator issue, and even hook you up with a loaner car to keep you on the move. Give Mike and the rest of the team our best for their speedy rescue efforts. Wishing you many sunny drives ahead!
We appreciate you taking the time to share your experience with us. It sounds like our staff put on their best smiles and made your visit enjoyable. We’re glad you noticed! We’ll keep working hard to ensure everyone leaves feeling just as positive.