I went in for a state inspection and to have a headlight replaced. They tell me "That's $74 for a headlight restoration." I'm surprised at the cost but whatever, it's better than doing it myself. I pick the car up - it has passed inspection. So I check out the headlight - it's still out! These people charged me $74 to clean the headlight (just ONE of them, mind you) but didn't bother to check if the thing was functional. What's worse, they passed me on the state inspection despite the fact that one of the headlights was out! Ridiculous. I'm not going back, and recommend you never go.
No Recomendado
Rick M., Asst. Manager de James Madison Shell respondió el 11/20/2013 09:34 AM
Updated as conversation and resolution made. Certainley was a mis communication and the customer assured me that all is good and he would return. Tom
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
Atención
Usamos cookies para personalizar contenido, habilitar cierta funcionalidad y rastrear análisis del sitio con fines de marketing. Usted consiente nuestras cookies si continúa utilizando este sitio web.
Cliente Verificado
