Infiniti of Kirkland is the number one volume Infiniti dealership in the Pacific Northwest and we offer a wide selection of new and used Infiniti vehicles. We take pride in our dealership and we devote ourselves to serving and helping our customers to the best of our ability. Infiniti of Kirkland is the number one volume Infiniti dealership in the Pacific Northwest and we offer a wide selection of new and used Infiniti vehicles. We take pride in our dealership and we devote ourselves to serving and helping our customers to the best of our ability.
Infiniti of Kirkland is the number one volume Infiniti dealership in the Pacific Northwest and we offer a wide selection of new and used Infiniti vehicles. We take pride in our dealership and we devote ourselves to serving and helping our customers to the best of our ability. Infiniti of Kirkland is the number one volume Infiniti dealership in the Pacific Northwest and we offer a wide selection of new and used Infiniti vehicles. We take pride in our dealership and we devote ourselves to serving and helping our customers to the best of our ability.
Infiniti of Kirkland is the number one volume Infiniti dealership in the Pacific Northwest and we offer a wide selection of new and used Infiniti vehicles. We take pride in our dealership and we devote ourselves to serving and helping our customers to the best of our ability. Infiniti of Kirkland is the number one volume Infiniti dealership in the Pacific Northwest and we offer a wide selection of new and used Infiniti vehicles. We take pride in our dealership and we devote ourselves to serving and helping our customers to the best of our ability.
I was called by Bellevue Infinity to bring in my car because they were purchasing vehicles. I told them that I valued my time and I didn't want to come in unless it was reasonable to purchase my vehicle for 23.5k. I told Jordan that If he didn't believe that was possible, I don't want to waste my time.
Jordan persisted that I should come in. I left work early, spent an hour on the road in traffic, and guess what? Jordan ran a bait and switch. My car is brand new with 3k miles on it. It is in perfect condition outside of a 3mm scratch on the bumper which I pointed out to Jordan.
I operated with honesty and clear expectations. To be fair Jordan seemed new. One sales person shook his hand and said, "Welcome to the team."
Ryan the manager was present. What I'm really wondering is this: How is the new guy on the phone talking about pricing with customers? Ryan, train your people sir. If Jordan is new it would be reasonable that he wouldn't be setting expectations for price before a customer comes in.
I hope this feedback improves your teams process and customer service. Best of luck INFINITI of Bellevue.