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Ideal Hyundai

Puntuación Promedio
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
4.6
(1,366 Reseñas)
70

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5
Reseña Original
Calificación general 2.5/5Calificación general 2.5/5Calificación general 2.5/5Calificación general 2.5/5Calificación general 2.5/5
66
Total de ReScores
4.4
Promedio de ReScores
70
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Ideal Hyundai is conveniently located in Frederick, MD. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Ideal Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Ideal Hyundai is conveniently located in Frederick, MD. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Ideal Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(301) 663-3121
Opening in 59 minutes
Horario del Negocio

Horario del Negocio

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Eastern Time (Us & Canada)
5871 Urbana Pike Frederick, MD 21701
Reseñas de Departamento de servicio's
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
4.6
(1,366 Reseñas)

RI
gravatar
Robert I.
Frederick, MD
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
07/10/2022
0
Categoría: Service
Beware of the oil being used -it might not meet the manufacturer's specifications
On Monday May 23, I had my new 2022 Hyundai Tucson first complimentary service performed. My owner's manual indicated that FULL synthetic 0-20W is required. After the service was performed the invoice indicated a synthetic blend oil was used. After emailing Mr. Noel Miller, service manager, that an error was made , Mr. Miller indicated it was clerical error by the Parts department. Well my passed communications with Mr. Miller was very confusing. On May 25 , I asked Mr. Miller to prove that the correct oil was used. NO REPLY
On June 12, I wrote a personal letter to Ideal's owner Mr. DE Willard indicating that his Service Department would not verify that the correct manufacturer's oil specifications were being used. NO REPLY

Question: Is Ideal's Service Department using the correct manufacturer's oil specifications and can their correct usage be verified?
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.