Hardey’s MotorWerks, located in Parker, Colorado, specializes in the repair and service of Audi and Volkswagen vehicles in the Denver Metro area. Since opening in 2005, we have been striving to provide our clients with the best quality service possible to gain their full satisfaction.
Our first-time customers continually become long term
Hardey’s MotorWerks, located in Parker, Colorado, specializes in the repair and service of Audi and Volkswagen vehicles in the Denver Metro area. Since opening in 2005, we have been striving to provide our clients with the best quality service possible to gain their full satisfaction.
Our first-time customers continually become long term customers, choosing us for all their auto needs. From oil changes and scheduled maintenance to computer diagnostics and engine swaps; there is no job too big or too small. At Hardey’s MotorWerks our philosophy is to bring customers the most dependable, accurate and honest experience a business could possibly offer.
We look forward to assisting you with any issue concerning your Audi or VW.
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After getting the car back my CEL came on within 5 miles of driving away. The next day it was having a hard time starting, so I decided to replace the spark plugs & ignition coils as further preventative maintenance. Upon opening the hood, I found many coolant hose clamps not connected, disconnected vacuum lines, screws missing, & over filled coolant. I emailed pictures & talked to Hardey who wanted me to bring it back in. I tidied up their sloppy work, or at least as much as I could see & continued to drive the car.
2000 miles after having the car back I noticed an oil leak developing near the upper timing chain cover where they had done work & my dash now indicated a coolant leak, so i had no choice but to take it back in for them to look at it.
The next day Marcel called to inform me that my timing chain cover was cracked & that it would need to be replaced for $300. I stated that I should not have to pay for that repair because they just completed the timing chain job & I could visibly see where they over torqued the bolts causing the gasket not to be flush. He said he didnt want to make excuses for their previous "bad work" & that he would talk to Hardey about taking care of it. They did replace the cover for free & I was informed that Ryan, the mechanic who did my work, no longer worked for the company.
Regarding my coolant leak, supposedly my car developed a leak from the turbo coolant hose which was hard to fix & conveniently expensive to replace. I really felt like Marcel was giving me a hard sell to cover the cost of the other repairs & blame me & deny any negligence their the sloppy heater core job that they did. He quoted me $500 for this repair & when it was all said & done he actually ended up charging me nearly $800 & wouldn’t honor his previously quoted price.
Also, during this visit they informed me that my rear main seal was now leaking & would require an additional $2400 to fix. Up until I brought my car back to have them rectify their previous work, my car never used any oil nor leaked any oil on my assigned parking spot. I checked my oil every fill up and would have noticed it leaking on my parking spot at home. Now that I have my car back, it is using 1 quart per day & is leaking all over the place.
I don’t know what to say about this shop beside the fact that they did a poor job the first time & every time I get my car back it has another new costly problem.
I can’t believe there aren’t any other negative reviews for this company. Hardey comes across as a nice guy (I genuinely want to believe he is), but Marcel seems untrustworthy, & I whole heartedly believe that this place survives by over charging people in Parker who just blindly pay them whatever they ask for solely based upon their flawless reputation.
In closing, they did reach out to me after the repair via text “to make sure my car was okay” which I responded to, but never heard a word back from. I wasn’t going to leave them a bad review, but after getting no response from their follow up text & having a suspiciously convenient & expensive oil leak occur immediately after they “fixed” their last “work”. I feel I have no choice but to warn other VW/Audi enthusiasts to think twice before coming here. I wish I had waited & took my car to Berg Performance where I know I wouldn’t have to worry about sloppy work or suspicious/convenient problems occurring after picking up my vehicle.