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Ellis Automotive Car Care Center

Puntuación Promedio
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(1,064 Reseñas)
89
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas

ReScore
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
Reseña Original
Calificación general 1.8/5Calificación general 1.8/5Calificación general 1.8/5Calificación general 1.8/5Calificación general 1.8/5
10
Total de ReScores
4.6
Promedio de ReScores
89
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Ellis Automotive is the leading auto repair shop in Aurora, CO and surrounding areas! Let us take care of all your auto repairs and tire needs. Our trusted and expert technician are ready to assist you. We offer a comprehensive list of auto repair services from oil changes, engine diagnostics and brake repair to engine repair, wheel Ellis Automotive is the leading auto repair shop in Aurora, CO and surrounding areas! Let us take care of all your auto repairs and tire needs. Our trusted and expert technician are ready to assist you. We offer a comprehensive list of auto repair services from oil changes, engine diagnostics and brake repair to engine repair, wheel alignments, transmission repair, auto air conditioning repair, tire installation and more. We also feature tires that fit any budget from top quality brands like Michelin, BFGoodrich, Uniroyal and more. We are conveniently located in the Denver Metro Area at 3594 South Tower Rd, Aurora, CO. ...more

Categorías
Reparación de automóviles, Mantenimiento del coche, Mantenimiento de automóviles
Contacto
(720) 870-2502

Horario del Negocio

Mon
7:00 AM - 5:30 PM
Tue
7:00 AM - 5:30 PM
Wed
7:00 AM - 5:30 PM
Thu
7:00 AM - 5:30 PM
Fri
7:00 AM - 5:30 PM
Sat
7:00 AM - 4:00 PM
Sun
closed
* Mountain Time (Us & Canada)
3594 S Tower Rd Aurora, CO 80013
Reseñas de Ellis Automotive Car Care Center's
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(1,064 Reseñas)

Cliente verificado
Aurora, CO
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/27/2025
cliente verificadoCliente Verificado
10
Always taking care of us
It is so nice to have a mechanic you can trust. We have been going to Ellis for probably 20 years. They are easy to work with and will be honest with you.

Cliente verificado
Aurora, CO
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
04/25/2025
cliente verificadoCliente Verificado
9
Customer Satisfaction
Ellis automotive has been great to work with. Consistent, communicative, and when leaving the shop, I don't feel like I've been lied to and made to pay for unnecessary parts or fixes. It's a different experience, as I've mostly been to dealerships. A wonderful change of pace and I would recommend Ellis Automotive to anyone who is looking for great service, honest pricing and friendly staff.

KK
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Karin K.
Aurora, CO
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/25/2025
cliente verificadoCliente Verificado
10
Oil change & mystery leak
Was in and out quickly - my mystery leak was identified and will be coming back for a follow-up appointment soon.

TS
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THOMAS S.
Aurora, CO
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/13/2025
cliente verificadoCliente Verificado
10
Vehicle maintenance
Prompt, friendly, and professional service and I will return in the future for other vehicle maintenance needs

JM
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Jeff M.
Denver, CO
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/06/2025
cliente verificadoCliente Verificado
10
Very courteous and professional staff at Ellis Automotive Car Care Center
My car was seen within 5 minutes of the scheduled appointment time...Fabulous service!
I live in Lowry....but I don't mind at all driving across town to take my car to Ellis Automotive, because I trust them!!

As in the past...when I needed a wheel alignment, brakes and rotors...etc., I went to Ellis Automotive. Absolutely, Perfect workmanship.... every time!
Thanks, Kiley!

Cliente verificado
Aurora, CO
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/28/2025
cliente verificadoCliente Verificado
10
Always there to help
I was leaving a store and noticed that one of my headlights was out. I called Ellis and they checked to make sure they had the lamp and then asked when I could come by. I was across the street. I went right over and the lamp was replaced.

TS
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Teressa S.
Aurora, CO
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/15/2025
cliente verificadoCliente Verificado
10
Another totally positive experience at Ellis Automotive!
Just in for an oil change, but staff was very friendly and accommodating. They have been taking care of my vehicle for over 10 years. Not one complaint. Thanks, guys!

SR
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sharise r.
Colorado
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/10/2025
cliente verificadoCliente Verificado
10
Checking car
I always appreciate Ellis checking my car when I have concerns😊

GG
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Ginger G.
Aurora, CO
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/26/2025
cliente verificadoCliente Verificado
10
Throttle body and sensors replaced
My husband and I have had our vehicles repaired for the last eight years at Ellis and the customer service, communication, and service has always been outstanding.
A few weeks back our Chevy Cruz needed a throttle body replacement, new sensors and spark plugs.
The car is back to running like a charm and can't be more happier!

GT
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Glen T.
Colorado
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/25/2025
cliente verificadoCliente Verificado
9
honesty
Ellis automotive did a outstanding job in their testing and process of elimination with the auto problem. The staff and crew were professional and prompt in responding to my questions. Even though they were uncertain if their advice on fixing the problem would solve the issue, I was very pleased for their honesty and excellent service. Highly recommended. Great experience.

JS
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Jennifer S.
Colorado
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/24/2025
cliente verificadoCliente Verificado
10
Great experience
I had a to-do list and they were able to help me prioritize according to necessity and fit into my budget and were able to get it done in a timely manner. Most recently they were able to squeeze me in for a dead battery and had me out in under an hour. This is my go-to for car repair and maintenance now.

AG
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Ardice G.
Aurora, CO
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/18/2025
cliente verificadoCliente Verificado
10
Great
Done and delivered as promised = as always

RV
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Robert/ Kim V.
Aurora, CO
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/12/2025
cliente verificadoCliente Verificado
8
Excellent care at Ellis Automotive
Despite some name changes over the years, I've been a customer here since May of 2008 (I have some records). They have always been very quick to help (work is done quickly). Accurately diagnosing problems and making repairs to my vehicles (A Volvo XC90 and Mercury Milan Hybrid). I trust what they tell me, and they do good work. Whenever I ask for explanations, they're more than willing to show me the wear, the damaged component, a diagram in a repair manual, etc. They take the time to listen to my descriptions of problems, and explain all procedures needed to repair the vehicle. Unfortunately, the most recent owners (a company that has bought up a lot of independent garages in the area) have changed their pricing policies, and now Ellis Automotive costs more than some dealerships. When I expressed concerns about the pricing, they were able to explain where the charges come from, who sets the prices, and what they could do to alleviate some of the costs. I provided them with comparisons (from service at a local dealership) and they were able to communicate that information to the new owners. Hopefully, an adjustment in rates (based on local prices) will keep Ellis Automotive competitive in terms of parts and labor. The work they do is always 'Top Notch' and I trust them more than the dealerships. A recent repair to my Volvo spared me the expense of a new engine (what I feared/what some (Not Ellis Automotive) said I would need), got me back on the road, and extended the life of my vehicle. I'm a cost conscious and discerning customer. I am willing to pay a little more for the superior service, but Ellis Automotive has to be careful about their pricing policies, some customers weigh price of service over quality.

MH
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Mary H.
Aurora, CO
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/10/2025
cliente verificadoCliente Verificado
10
Oil change, tires rotated
Kylie and Jim are very personable and I trust what they tell me.

TP
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Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/08/2025
cliente verificadoCliente Verificado
10
Great service!
Ellis Auto has always treated my vehicle issues in a timely manner and have always been professional and courteous. They got me back on the road quickly when I would have otherwise had to cancel a planned trip. Nice to have a shop nearby that you can count on.
Keep up the good work, Ellis!
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.