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Good Year® Car Care

Puntuación Promedio
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(834 Reseñas)
77
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas

ReScore
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
Reseña Original
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
2
Total de ReScores
5.0
Promedio de ReScores
77
Puntuación Neta de Promotores ®

Detalles del Negocio

Contacto
(773) 887-1111

Horario del Negocio

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 6:00 PM
Sun
closed
* Central Time (Us & Canada)
1818 E 87th St Chicago, IL 60617
Reseñas de Good Year® Car Care's
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(834 Reseñas)

SW
shernan w.
Chicago, IL
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
04/01/2025
cliente verificadoCliente Verificado
9
new tires install.
new tires install.

CH
CHERYL H.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/01/2025
cliente verificadoCliente Verificado
9
Good Year = Good Service
Provided professional efficient service

Cliente verificado
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/27/2025
cliente verificadoCliente Verificado
10
Oil change
The staff was wonderful and very knowledgeable
Jimmy de Good Year® Car Care respondió el 03/28/2025 11:11 AM

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our staff. We take pride in providing excellent service, and it's great to know that you found our team both wonderful and knowledgeable. We look forward to serving you again!


JR
JERRY R.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/19/2025
cliente verificadoCliente Verificado
10
Another Successful Visit
Once again, Jimmy and Marquis and the Goodyear crew took care of us!
Jimmy de Good Year® Car Care respondió el 03/21/2025 07:34 AM

Thank you for the wonderful review! We’re so glad to hear that Jimmy, Marquis, and the entire Goodyear team took great care of you once again. We truly appreciate your continued trust in us and look forward to serving you in the future. Thanks for being such a valued customer!


KS
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KENNETH S.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/18/2025
cliente verificadoCliente Verificado
10
2003 Lincoln LS
The Goodyear team is knowledgable, courteous, professional and goes the extra mile to show me and their customers, that doing a good job matters to them. I appreciate all their efforts to keep my old girl running great these past years.
Jimmy de Good Year® Car Care respondió el 03/21/2025 07:32 AM

Thank you so much for your kind words! We’re thrilled to hear that our team has been able to keep your vehicle running smoothly. It’s always our goal to go the extra mile for our customers, and we truly appreciate your trust and loyalty over the years. We look forward to continuing to help keep your car in top shape for many more miles!


Cliente verificado
Chicago, IL
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
03/17/2025
cliente verificadoCliente Verificado
0
poor communication
The work was done but unfortunately they didn't communicate well and kept my car overnight without notification when they initially said it would be done same day by 4 pm initially. This was a huge inconvenience.
Jimmy de Good Year® Car Care respondió el 03/21/2025 07:31 AM

Thank you for sharing your feedback, and we apologize for the miscommunication regarding your service. We understand how frustrating it can be when expectations aren't met, and we’re truly sorry for the inconvenience caused by the delay. Your experience is important to us, and we will work to improve our communication to ensure this doesn’t happen again. We appreciate your patience and hope to have the opportunity to serve you better in the future.


MW
MARY A W.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/14/2025
cliente verificadoCliente Verificado
10
Great Service
Very Friendly, knowledgeable and on 👉🏿
Jimmy de Good Year® Car Care respondió el 03/21/2025 07:28 AM

Thank you for the wonderful review! We're so happy to hear that you found our team friendly, knowledgeable, and on point. We truly appreciate your feedback and look forward to providing you with great service again soon!


LH
LOIS H.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/10/2025
cliente verificadoCliente Verificado
10
Great service Great customer service
I have never been disappointed in their service. Love them
Jimmy de Good Year® Car Care respondió el 03/21/2025 07:28 AM

Thank you so much for your amazing review! We’re thrilled to hear that you’ve consistently had great experiences with us. It means a lot that you trust us for your car care, and we’ll continue to work hard to keep delivering excellent service. We appreciate your support and look forward to seeing you again soon!


ME
MARVIN E.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/08/2025
cliente verificadoCliente Verificado
9
Great experience
I went in for wiper replacements and it was handled speedily and professionally
Jimmy de Good Year® Car Care respondió el 03/21/2025 07:27 AM

Thank you for your kind review! We're so glad to hear that your wiper replacement was handled quickly and professionally. We always aim to provide efficient and top-notch service, and it's great to know we met your expectations. We appreciate your feedback and look forward to assisting you again in the future!


DW
DONNA W.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/07/2025
cliente verificadoCliente Verificado
10
They are very good in what they do get you in and out and there customer service is excellent they explain everything that’s wrong with your car.
Only thing they are good
Jimmy de Good Year® Car Care respondió el 03/21/2025 07:26 AM

Thank you for the fantastic review! We’re so glad to hear that you had a great experience with our service and that our team was able to explain everything clearly. We strive to provide quick and thorough service, and it’s wonderful to know that we met your expectations. We appreciate your kind words and look forward to helping you again in the future!


CO
CASSANDRA O.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/06/2025
cliente verificadoCliente Verificado
10
So Thankful!!!!
The staff at Good Year was very helpful immediately upon my entry. They all were nice, greater with a smile, very attentive, found the problem, showed it to me, gave me options, handled my issue quickly, took my payment, gave me a receipt, my car was pulled to the front and I was on my way! That’s it that’s all!!! Absolutely Perfect Customer Service. They really made me feel like a valued customer!!! I truly appreciate all that they do…. Keep Up The Good Work!!!! (Chicago, east 87th Street!!!!). The Best!!!!!! 🙂
Jimmy de Good Year® Car Care respondió el 03/21/2025 07:25 AM

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us. It’s great to know that our team made you feel valued and took care of everything efficiently. We’ll be sure to pass your kind words along to the team! Your feedback means a lot to us, and we’re grateful for your support. We look forward to serving you again in the future. Keep smiling! 😊


KD
Kenneth D.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/03/2025
cliente verificadoCliente Verificado
8
Good car care.
The men at Goodyear are polite, professional and proficient.
Jimmy de Good Year® Car Care respondió el 03/04/2025 08:23 AM

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team. We take pride in providing polite, professional, and proficient service, and we appreciate your recognition. We look forward to continuing to care for your car!
 
 
 
 


TS
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TERRENCE S.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/03/2025
cliente verificadoCliente Verificado
10
Great company
I've been coming to this place for nearly 7 years they have excellent customer service , great Auto technicians/mechanics and have a great owner
Thank you goodyear care for all these years of your service
Jimmy de Good Year® Car Care respondió el 03/04/2025 08:21 AM

Thank you for your amazing review and for being such a loyal customer for nearly 7 years! We’re so grateful for your continued trust in us. It’s wonderful to hear that our customer service, technicians, and ownership have made a positive impact on your experience. We truly appreciate you and look forward to serving you for many more years to come!
 
 
 
 


Cliente verificado
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/01/2025
cliente verificadoCliente Verificado
10
Very professional
Superb service from the fellas at Good Year. They're truly good at paying attention detail in regards to any repairs needed on customers vehicles
Jimmy de Good Year® Car Care respondió el 03/04/2025 08:21 AM

Thank you for the wonderful feedback! We're so glad to hear that you experienced superb service and that our team paid close attention to the details of your vehicle repairs. We truly appreciate your trust in us and look forward to continuing to provide you with top-notch service!


TJ
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Trinidad J.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/24/2025
10
Awesome customer service
Excellent service. Very professional and
Prompt.
I choose this establishment for my car care.
Jimmy de Good Year® Car Care respondió el 03/04/2025 08:20 AM

Thank you for the great review! We’re thrilled to hear that you’re happy with our professional and prompt service. It means a lot to us that you trust us with your car care, and we look forward to continuing to provide you with excellent service!

Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.