business image

Good Year® Car Care

Puntuación Promedio
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(846 Reseñas)
77
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas

ReScore
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
Reseña Original
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
2
Total de ReScores
5.0
Promedio de ReScores
77
Puntuación Neta de Promotores ®

Detalles del Negocio

Contacto
(773) 887-1111

Horario del Negocio

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 6:00 PM
Sun
closed
* Central Time (Us & Canada)
1818 E 87th St Chicago, IL 60617
Reseñas de Good Year® Car Care's
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(846 Reseñas)

Cliente verificado
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/28/2025
cliente verificadoCliente Verificado
10
I had problems with my tires.
The service was great.
Jimmy de Good Year® Car Care respondió el 04/29/2025 06:42 AM

We’re glad we could help with your tire issues and that you were happy with the service. Your satisfaction means a lot to us, and we’re here whenever you need us again!


Cliente verificado
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/27/2025
cliente verificadoCliente Verificado
10
Rack opinion
Very pleased with the results
Jimmy de Good Year® Car Care respondió el 04/29/2025 06:42 AM

We’re glad to hear you’re pleased with the results. It was our pleasure to assist you, and we appreciate you choosing Goodyear Car Care Plus. Don’t hesitate to reach out if you need anything in the future!


EM
Elizabeth M.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/25/2025
cliente verificadoCliente Verificado
9
Happy Customer!!!
Good Year car care on east 87 street, provided me with great customer service. They were friendly, professional and walked me through the process for serving my vehicle. I waited under 2 hours and was provided cable entertainment, with beverages available.
Jimmy de Good Year® Car Care respondió el 04/29/2025 06:41 AM

Thank you for the great review and for being a Happy Customer!
We're so glad to hear you had a positive experience at our East 87th Street location. Our team takes pride in being friendly, professional, and transparent throughout the service process. We’re also happy you enjoyed the waiting area amenities while your vehicle was being serviced. We truly appreciate your support and look forward to seeing you again!


ME
MARVIN E.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/15/2025
cliente verificadoCliente Verificado
10
Great and friendly service
I would like to say my time at good year on 87th was great. Marquis was timely professional and very attentive to the customers needs. I always go here for
My vehicle concerns
Jimmy de Good Year® Car Care respondió el 04/29/2025 06:39 AM

Thank you for your wonderful feedback!
We're thrilled to hear that Marquis provided you with timely and professional service—that’s exactly the experience we strive to deliver. It's always great to see returning customers like you, and we truly appreciate your continued trust in our team at Goodyear on 87th. We look forward to helping you with any of your future vehicle needs!


CM
gravatar
clintonia m.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/13/2025
cliente verificadoCliente Verificado
10
The uncertain outcome
This was my first visit to GoodYear and I was pleasantly surprised. The waiting room was clean the customer service agent professionally attired. The staff demonstrated that they work together to ensure the best service. They were talking to each other about the problem with my car and what the symptoms implied. The probable cost and manpower hours required to fix the problem. Thank You
Jimmy de Good Year® Car Care respondió el 04/29/2025 06:36 AM

Thanks so much for your review!
We’re really happy to hear your first visit to Goodyear Car Care Plus was a good one. It’s great that you noticed how our team works together to make sure your car gets the attention it needs. We always aim for clear communication and top-notch service. We appreciate you giving us a try and hope to see you again next time!


TJ
gravatar
THOMAS J.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/12/2025
cliente verificadoCliente Verificado
10
Great customer service.
They found my problem immediately and repaired it.
Jimmy de Good Year® Car Care respondió el 04/29/2025 06:38 AM

Thank you for the great review!
We’re happy to hear that our team was able to quickly identify and resolve the issue with your vehicle. Providing fast, reliable service is what we aim for, and we appreciate your feedback. Hope to see you again in the future!


LH
LEON H.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/12/2025
cliente verificadoCliente Verificado
10
Great and speedy service
I went in today 04/12/25 and my car was diagnosed and repaired within less than 3 hours. Always great service and great customer service.
Jimmy de Good Year® Car Care respondió el 04/29/2025 06:37 AM

Thank you for your kind words and continued support!
We’re glad we could get you back on the road quickly and that our service met your expectations. It’s always our goal to provide efficient, high-quality work with excellent customer care. We truly appreciate your loyalty and look forward to seeing you again!


DD
david d.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/08/2025
cliente verificadoCliente Verificado
10
Replaced Brakes
Excellent customer service and great price
Jimmy de Good Year® Car Care respondió el 04/11/2025 09:28 AM

Thank you for your review! We're glad to hear you were happy with our customer service and pricing during your recent brake replacement. We appreciate your support and look forward to helping you again in the future!


VR
VINCENT R.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/07/2025
cliente verificadoCliente Verificado
10
Helpfulness
I want to thank you and to keep up the great work
Jimmy de Good Year® Car Care respondió el 04/11/2025 09:32 AM

Thank you so much for your kind words! We truly appreciate your support and encouragement. We'll definitely keep up the great work and are always here when you need us!


AH
ANTHONY H.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/05/2025
cliente verificadoCliente Verificado
10
Excellent customer Service!
Excellent customer service!
Jimmy de Good Year® Car Care respondió el 04/11/2025 09:31 AM

Thank you for the great review! We're so glad you had an excellent experience with our team. We truly appreciate your support and look forward to seeing you again!


PK
PATRICE K.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/05/2025
cliente verificadoCliente Verificado
10
Car Repair
I got a discount for my inconvenience. I really appreciate that
Jimmy de Good Year® Car Care respondió el 04/11/2025 09:31 AM

Thank you for your understanding, and we’re glad we could make things right with a discount. We truly appreciate your patience and are happy we could help. We're always here if you need anything in the future!


FA
FAHAD A.
La Grange, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/04/2025
cliente verificadoCliente Verificado
10
Great job, customer for life.
Great convenient location and, has friendly staff. Everything was very thoroughly explained about my vehicle.
Jimmy de Good Year® Car Care respondió el 04/11/2025 09:31 AM

Thank you so much for the kind words! We're glad you found our location convenient and our team helpful and informative. It means the world to hear you're a customer for life, we’ll always be here to take great care of you and your vehicle!


SW
shernan w.
Chicago, IL
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
04/01/2025
cliente verificadoCliente Verificado
9
new tires install.
new tires install.
Jimmy de Good Year® Car Care respondió el 04/11/2025 09:30 AM

Thanks for choosing us for your new tire installation! We appreciate your business and hope you're enjoying the smooth ride. Let us know if you need anything else!


CH
CHERYL H.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/01/2025
cliente verificadoCliente Verificado
9
Good Year = Good Service
Provided professional efficient service
Jimmy de Good Year® Car Care respondió el 04/11/2025 09:29 AM

Thank you for the great feedback! We're thrilled to hear you received professional and efficient service. It means a lot that you chose us, and we look forward to serving you again soon!


Cliente verificado
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/27/2025
cliente verificadoCliente Verificado
10
Oil change
The staff was wonderful and very knowledgeable
Jimmy de Good Year® Car Care respondió el 03/28/2025 11:11 AM

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our staff. We take pride in providing excellent service, and it's great to know that you found our team both wonderful and knowledgeable. We look forward to serving you again!

Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.