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Fairfax Hyundai

Puntuación Promedio
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(6,048 Reseñas)
78

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5
Reseña Original
Calificación general 2.6/5Calificación general 2.6/5Calificación general 2.6/5Calificación general 2.6/5Calificación general 2.6/5
198
Total de ReScores
4.4
Promedio de ReScores
78
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Fairfax Hyundai is located in Fairfax, VA and we serve the greater Washington D.C. area, including Alexandria and Arlington. Our Service Technicians are here to help keep your vehicle running like new for years to come! Call us today or visit our website for more info. Fairfax Hyundai is located in Fairfax, VA and we serve the greater Washington D.C. area, including Alexandria and Arlington. Our Service Technicians are here to help keep your vehicle running like new for years to come! Call us today or visit our website for more info.

Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(703) 352-0444

Horario del Negocio

Mon
7:00 AM - 9:00 PM
Tue
7:00 AM - 9:00 PM
Wed
7:00 AM - 9:00 PM
Thu
7:00 AM - 9:00 PM
Fri
7:00 AM - 9:00 PM
Sat
8:00 AM - 6:00 PM
Sun
9:00 AM - 5:00 PM
* Eastern Time (Us & Canada)
10925 Fairfax Boulevard Fairfax, VA 22030
Reseñas de Departamento de servicio's
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(6,048 Reseñas)

MD
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MICHAEL D.
Fairfax, VA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/14/2014
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Another 5-Star Experience
Seven years ago I was so frustrated with the sales staff and service department that I decided to by my current Santa Fe at another local Hyundai dealership. However, since then Fairfax Hyundai has made improvements in their customer service approach, expanded their service hours, increased the number of mechanics, and really made a commitment to excellence. So much so that I recommended the dealership to my mom and helped her purchase a vehicle there and I exclusively use the Fairfax Hyundai Service Department for our vehicle needs. This latest visit Margaret was very professional, knowledgeable, and courteous and explained how my vehicle was serviced and recommendations for future work in a concise and easy to understand manner. I strongly recommend you visit this dealership for your Hyundai needs. Now if they can give me a good deal on a 2014.....
Recomendado
Chris de Fairfax Hyundai respondió el 03/14/2014 05:52 AM

Michael,

I'm so happy that you decided to come back in and work with us, and I'm so sorry you had such a bad experience when you were in here 7 years ago. We have tried to make some changes in that time, and I'm so glad you thought that they were changes for the better. As for your new 2014, I'm sure we can work something out for you. Just get in touch with me, and we'll get things started!

Christopher Messier
Customer Relations Manager
Fairfax Hyundai, inc.
703 352 0444 ext 1002
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.