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Fairfax Hyundai

Puntuación Promedio
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(6,048 Reseñas)
78

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5
Reseña Original
Calificación general 2.6/5Calificación general 2.6/5Calificación general 2.6/5Calificación general 2.6/5Calificación general 2.6/5
198
Total de ReScores
4.4
Promedio de ReScores
78
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Fairfax Hyundai is located in Fairfax, VA and we serve the greater Washington D.C. area, including Alexandria and Arlington. Our Service Technicians are here to help keep your vehicle running like new for years to come! Call us today or visit our website for more info. Fairfax Hyundai is located in Fairfax, VA and we serve the greater Washington D.C. area, including Alexandria and Arlington. Our Service Technicians are here to help keep your vehicle running like new for years to come! Call us today or visit our website for more info.

Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(703) 352-0444

Horario del Negocio

Mon
7:00 AM - 9:00 PM
Tue
7:00 AM - 9:00 PM
Wed
7:00 AM - 9:00 PM
Thu
7:00 AM - 9:00 PM
Fri
7:00 AM - 9:00 PM
Sat
8:00 AM - 6:00 PM
Sun
9:00 AM - 5:00 PM
* Eastern Time (Us & Canada)
10925 Fairfax Boulevard Fairfax, VA 22030
Reseñas de Departamento de servicio's
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(6,048 Reseñas)

CT
gravatar
CYNTHIA T.
Bristow, VA
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
01/14/2014
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
did not honor a Hyundai recall
Brought my sonata in for oil & filter and tire rotation. Also the sonata was in for a recall. The intake person refused to honor the recall and said it would cost me over $100 to check out the recall. A recall is hyundais problem not mine.
No Recomendado
Chris de Fairfax Hyundai respondió el 01/21/2014 08:06 AM

Cynthia,

I do apologize that you had a bad experience when you came in. We have tried to reach out to you to get a better understanding of what happened, and we are taking this very seriously. Recall work is always covered by Hyundai, which is why we are so concerned by this. If you would please get in touch with either myself, or Kim Bush, we would be happy to work with you to make this right.

Christopher Messier
Customer Relations Manager
Fairfax Hyundai, inc.
703 352 0444 ext 1002

Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.