Ed Voyles Hyundai is located outside of Atlanta in Smyrna, GA. Come visit our award winning dealership to take care of all of your vehicle needs. Our Service Technicians are at the ready to assist your with anything the road may bring your way. Ed Voyles Hyundai is located outside of Atlanta in Smyrna, GA. Come visit our award winning dealership to take care of all of your vehicle needs. Our Service Technicians are at the ready to assist your with anything the road may bring your way.
Cliente VerificadoMr. Sikora,
I am very sorry to hear that you had such a difficult time with this service appointment. Is there anything I can do to make it a better situation for you?
Mr Sikora,
I did want to let you know that I pulled your maintenance menu for 22,500 miles and it shows as follows:
Add fuel additive (if required,see owners manual)
Inspect Air Cleaner Filter
Inspect battery condition
Inspect Vacuum hose
Replace Engine oil and filter
Tire rotation.
These are all that is required at the time. The inspections are done as part of your multipoint inspection and obviously everything was in good shape and the oil change and rotation were all that were needed. I appologize that this was not conveyed to you and am very sorry for the confusion. I would welcome the opportunity to serve you again and make it a more pleasureable experience. If that is agreeable please let me know when you would like to come in and I will personally see that things are better for you. If you have any other questions or concerns please let me know.
Per the website I was told I needed 22,500 mile maintenance. I tell the associate and he had never heard of this. I told him I know it included an oil change and tire rotation. I was driven back to my home so I wouldn't have to wait.
I receive a call stating that my middle brake light is out. My Elantra is a 2013, how can the brake light already be out. He said they just burn out it is a light and it would be $45 to fix it. I told him no.
3 hours later I pick up my car. I was charged for an oil change and tire rotation not the maintenance. When I get in my car the seat is all the way back so I had to adjust it.