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Stephanie A.
11/26/2025
4
No resolution on issues
I’ve bought 3 cars from this dealership and aside from the first sales agent (that situation was resolved well on the part of the dealership) have had great...
They are notorious for saying they cannot duplicate the problem and then doing nothing to fix the vehicle. Had a big problem with my transmission that...
Had vehicle diagnosed by the service department. Was told I needed an engine due to exhaust valve chipped and scraped engine. Had heads checked at Motor shop...
So I had an appointment with Don Franklin Hyundai in Lexington KY where I was to have my cv axle replaced. I had had the passenger side replaced prior and...
We are leasing a Hyundai Sonata Hybrid and we’d like the car but it has more bugs than Motel6. Service is terrible: one has to wait for an appointment for...
