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Don Franklin Lexington Hyundai

Puntuación Promedio
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(2,820 Reseñas)
70

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
Reseña Original
Calificación general 2.3/5Calificación general 2.3/5Calificación general 2.3/5Calificación general 2.3/5Calificación general 2.3/5
83
Total de ReScores
4.6
Promedio de ReScores
70
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Don Franklin Hyundai is located in Lexington, KY. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Glenn Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Don Franklin Hyundai is located in Lexington, KY. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Glenn Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(859) 263-5022

Horario del Negocio

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Eastern Time (Us & Canada)
3340 Richmond Rd Lexington, KY 40509
Reseñas de Departamento de servicio's
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(2,820 Reseñas)

MS
gravatar
Morgan S.
Mount Sterling, KY
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
04/07/2025
0
Categoría: Service
Beware!
Had vehicle diagnosed by the service department. Was told I needed an engine due to exhaust valve chipped and scraped engine. Had heads checked at Motor shop and they checked good. Dealership wanted to sell me a used motor for 10,000. When I brought this information to the Service department manager and discussed reimbursement for expenses incurred by me for their misdiagnosis and having to have engine work done by a third party to discover this, the Service manager pulled out 500 cash from his wallet and tried to pay me off from pursuing a fair solution. This was the most humiliating treatment I have ever received in my life, like I was some cheap flim flam artist trying to make a buck. If this is how Don Franklin treats a customer who has bought new vehicles and previously had my vehicles serviced by them it shows a complete lack of respect on their part and I question their honesty and ethics.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.