I purchased my truck in 2019. I also purchased the repair contract and windshield protection plan with it.
1) I was told the replacement windshields cost $1500.00, because of all the electronics in them. So I purchased the protective coating for $750.
A) The windshield only costs less than $400 to replace.
B) A rock hit my window yesterday, and I ended up with a 10" crack in the window.
C) The window replacement contract from DD only lasted 5 years, (the longest term avail) and mine had expired.
So beware of that scam!
2) I've been taking my truck in since 2019 for oil changes etc. but now, every time I go in I'm told I have services that are due, that are not listed in my vehicle owners manual.
A) Injector cleanings that cost $500 and they say I should have them done every 1500 miles!?
B) Also trying to sell me other contracts while I'm there.
C) I've brought my vehicle home with greasy hand prints on the front paint, and during one oil change, no one bothered to check the engine air filter, so my engine light came on while I was out of town. (a year or so ago)
Buyer beware!
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
Atención
Usamos cookies para personalizar contenido, habilitar cierta funcionalidad y rastrear análisis del sitio con fines de marketing. Usted consiente nuestras cookies si continúa utilizando este sitio web.
1) I was told the replacement windshields cost $1500.00, because of all the electronics in them. So I purchased the protective coating for $750.
A) The windshield only costs less than $400 to replace.
B) A rock hit my window yesterday, and I ended up with a 10" crack in the window.
C) The window replacement contract from DD only lasted 5 years, (the longest term avail) and mine had expired.
So beware of that scam!
2) I've been taking my truck in since 2019 for oil changes etc. but now, every time I go in I'm told I have services that are due, that are not listed in my vehicle owners manual.
A) Injector cleanings that cost $500 and they say I should have them done every 1500 miles!?
B) Also trying to sell me other contracts while I'm there.
C) I've brought my vehicle home with greasy hand prints on the front paint, and during one oil change, no one bothered to check the engine air filter, so my engine light came on while I was out of town. (a year or so ago)
Buyer beware!