Larry H. Miller Collision Center Boise

Thank you for your review Linda. I apologize for your experience and understand your frustration. We take customer satisfaction seriously and we would like to make this right. Feel free to contact me directly so I can answer any questions and make sure you are completely satisfied with your repair. Shane Holloway Center Manager 208-947-6578

Thank you for taking the time to review our business. We apologize for the lack of communication and we understand how frustrating that can be. We take customer service very seriously and we strive to provide the best service possible. My understanding is that we took care of your windshield at no charge to you. If that isn't the case, please let me know.

Very sorry for the lack of communication. This will definately be a training opportunity for us. We also relplaced the windshield by having our vendor get in touch with the client and meet them wherever was convenient for them.

I'm sorry you feel the repair took too long to get through the shop. The drop off appointment is to get as spot in our current production line. That line can go move faster or slower depending on what type of work is in the shop. If that wasn't explained propertly to you, again I apologize. As far as communication goes, I will work with that estimator to improve this. Thank you for the constructive criticizm, without out it we don't know where we have the ability to grow and improve.