Larry H. Miller Collision Center Boise

We appreciate you taking the time to share your feedback. It's great to hear that the repairs were completed effectively and on schedule — our team takes pride in their work. However, it sounds like there was a small communication hiccup. We aim for everyone to feel equally valued, and we're sorry to hear that wasn't the case during your visit. Your experience is important to us, and we'll make sure to address this internally. Best of luck with your vehicle, and we hope it keeps running smoothly for you!

We appreciate your feedback regarding the labor estimate for your recent service. It sounds like our team could have put on a magic show instead of just getting the job done so quickly! However, we understand that it can be frustrating when actual time doesn't match the estimate. We strive for transparency in our pricing and labor estimates, and your concerns will help us improve our process. If you would like to discuss this further, please don't hesitate to reach out. Your satisfaction is important to us, even if the clock seems to tick differently at times.

Thank you for your review Linda. I apologize for your experience and understand your frustration. We take customer satisfaction seriously and we would like to make this right. Feel free to contact me directly so I can answer any questions and make sure you are completely satisfied with your repair. Shane Holloway Center Manager 208-947-6578

Thank you for taking the time to review our business. We apologize for the lack of communication and we understand how frustrating that can be. We take customer service very seriously and we strive to provide the best service possible. My understanding is that we took care of your windshield at no charge to you. If that isn't the case, please let me know.

Very sorry for the lack of communication. This will definately be a training opportunity for us. We also relplaced the windshield by having our vendor get in touch with the client and meet them wherever was convenient for them.