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SureCritic / Concesionario Toyota / Bud Clary Toyota Chevrolet of Moses Lake
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Bud Clary Toyota Chevrolet of Moses Lake

Puntuación Promedio
Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5
4.4
(209 Reseñas)
58
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Detalles de la Puntuación

5 stars
77%
4 stars
8%
3 stars
2%
2 stars
4%
1 star
7%

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas™

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores™
-
Promedio de ReScores™
58
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

At Bud Clary Toyota Chevrolet of Moses Lake, our highest priority is customer satisfaction. With a wide selection of vehicles, we are dedicated to getting you into the Chevrolet Toyota of your choice. At Bud Clary Toyota Chevrolet of Moses Lake, our highest priority is customer satisfaction. With a wide selection of vehicles, we are dedicated to getting you into the Chevrolet Toyota of your choice.

Categorías
Concesionario Toyota, Concesionario de coches nuevos, Reparación de automóviles
Contacto
(509) 765-4517
Horarios de Negocio No Proveídos

Horario del Negocio

* Pacific Time (Us & Canada)
12056 N Frontage Rd Ste B Moses Lake, WA 98837
Obtener Direcciones

Detalles de la Puntuación

5 stars
90%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
9%

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas™

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores™
-
Promedio de ReScores™
58
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

At Bud Clary Toyota Chevrolet of Moses Lake, our highest priority is customer satisfaction. With a wide selection of vehicles, we are dedicated to getting you into the Chevrolet Toyota of your choice. At Bud Clary Toyota Chevrolet of Moses Lake, our highest priority is customer satisfaction. With a wide selection of vehicles, we are dedicated to getting you into the Chevrolet Toyota of your choice.

Categorías
Concesionario Toyota, Concesionario de coches nuevos, Reparación de automóviles
Contacto
(509) 765-4517
Horarios de Negocio No Proveídos

Horario del Negocio

* Pacific Time (Us & Canada)
12056 N Frontage Rd Ste B Moses Lake, WA 98837
Obtener Direcciones

Detalles de la Puntuación

5 stars
76%
4 stars
9%
3 stars
3%
2 stars
4%
1 star
6%

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas™

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores™
-
Promedio de ReScores™
58
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

At Bud Clary Toyota Chevrolet of Moses Lake, our highest priority is customer satisfaction. With a wide selection of vehicles, we are dedicated to getting you into the Chevrolet Toyota of your choice. At Bud Clary Toyota Chevrolet of Moses Lake, our highest priority is customer satisfaction. With a wide selection of vehicles, we are dedicated to getting you into the Chevrolet Toyota of your choice.

Categorías
Concesionario Toyota, Concesionario de coches nuevos, Reparación de automóviles
Contacto
(509) 765-4517
Horarios de Negocio No Proveídos

Horario del Negocio

* Pacific Time (Us & Canada)
12056 N Frontage Rd Ste B Moses Lake, WA 98837
Obtener Direcciones
Reseñas de Todos los Departamentos'
Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5
4.4
(209 Reseñas)
Escribir una Reseña
Reseñas Recientes
RM
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Robert M.
Wenatchee, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/02/2024
10
Categoría: Sales
Very friendly and professional.
Sales force is extremely accommodating and welcoming. We’ve been buying Toyota’s for 30 years from different dealers. This is the best experience of them all.
CS
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Cassie S.
Lind, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/01/2024
9
Categoría: Service
Good
I have no problems when I visit there
SG
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Sharon G.
Moses Lake, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/29/2024
8
Good Experience
The staff are extremely helpful, kind and knowledgeable.
The waiting area is calm and clean.
MR
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Michael R.
Moses Lake, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/28/2024
10
Categoría: Service
Service
Excellent service quick and courteous
MG
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Mike G.
Werra Suhl Tal, TH
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
02/28/2024
0
Categoría: Service
Beware!
This is the second time I’ve been here. This time with a new truck that has less that 2,000 miles on it. I’ve had problems with the speakers having no sound. It doesn’t happen all the time but when it does it’s annoying. It was actually happening when I bought it (from another dealership) but we were traveling and figured I’d deal with it when I got home. Bud Clary said I’d be charged if it wasn’t happening while they were servicing it! It’s a new truck!!! I walked out having nothing fixed. I’ll drive out of town before I ever go here again.
JE
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Jerrod E.
Moses Lake, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/28/2024
10
Categoría: Service
Exceptional Professionalism
Simply put, professionals work here.
DK
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Don K.
Moses Lake, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/28/2024
10
Categoría: Service
Easy, pleasant experience
The experience was good except for the survey
SA
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Steve A.
Royal City, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/27/2024
9
Categoría: Service
Friendly and knowledgeable!
The Clary Care package is an excellent deal, and the service is always friendly and knowledgeable.
DF
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Deanna F.
Soap Lake, WA
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
02/27/2024
0
Categoría: Service
3+ hours for an OIL change and tire rotation
I had a scheduled oil change. The time of my appointment was 10:45 a.m. I got there and was told nothing about what time my vehicle would be done, so I sat in the waiting room. After 2.5 hours of sitting there and waiting, I went out to service and asked what the long delay was about, said that it shouldn't take 2.5 hours for an OIL change and was then told that one of their lifts was down for maintenance. Now I am mad. Not only did they NOT tell me that when I got there, they didn't mention how far behind they were or how long it would take. I figured an hour and I would be out of there. But now they have me held hostage beca7se they've got my pickup and all I can do is sit there and wait. I told them to get it together and get me out of there. It ended up being over 3+ hours of sitting there, waiting, with no updates or checking in with me. Treatment like this, not being given ANY information when checking in for the appointment, being totally ignored and not given an update until I went out to the service desk/garage and then made to wait longer ... this kind of repetitive treatment is UNACCEPTABLE. The last time I had my oil changed there it was LITERALLY the same story. "Oh, sorry you weren't told about how far behind we are" or not giving the customer updates after about an hour... it's totally unacceptable!!!!! I sat there for OVER 3 D*MN HOURS today, for an OIL change and tire rotation. NOT ACCEPTABLE!
Not only that, but I was told my tires/wheels needed aligned. I had just had it done 4 days prior at Les Schwab. I looked at the guy, already extremely mad about the b.s. that had already happened, and said "Now I know you guys are full of sh!t because I just had it done 4 days ago." His response was that maybe I hit a curb and knocked it out of alignment. DO you know what I do for a living? I am a professional driver. A truck driver. My pickup hasn't "run over any curbs".
I then told him I wasn't going to be "Bud Clarried" (lied to) into spending more money with them on a damn lie.
Not only will I NEVER bring my vehicle back to Moses Lake or any other Bud Clary for service, you have lost me as a future customer next time I need to buy a vehicle.
There aren't any reasons why this happens on a regular basis other than this is their practice. As I said before, it's not the first time this has happened, but it WILL BE THE LAST.
Deanna Fountain
VV
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Victoria V.
Othello, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/27/2024
10
Categoría: Service
Bud Clary Oil Change Services
Service was done very well, staff is pretty friendly and I have brought my truck and car, they have an amazing package deal with great prices. Service does take a while I there for 2 hours but nonetheless great time and services offered.
TK
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Tammy K.
Ephrata, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/26/2024
10
Categoría: Service
Awesome
Very friendly and polite service. I took my camaro in to have the oil change, he told what time it done and they were done before the actual time they told me. They also have a shuttle that will drive you to wherever you need to go and pick you up when your vehicle us if you didn't want to wait in the lobby.
LS
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Luis S.
Moses Lake, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/26/2024
10
Oil change
They got it done fast!
TS
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Tania S.
Moses Lake, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/26/2024
10
Categoría: Service
Very polite personal
Very good service and personal is very polite and very explicit of the services they did to my cat
JG
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JEREMY G.
Moses Lake, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/26/2024
10
Categoría: Service
Great customer service
It was easy to set up a appointment that worked for me ,Great customer service
HR
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Heather R.
Moses Lake, WA
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
02/25/2024
0
Categoría: Service
Oil change
They didn’t call us when the car was ready. I had to call and then they said it was ready. Very incompetant service department.
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Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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